Reviews
I had an appointment to leave my Yukon for the AC blowing warm. I rented a vehicle to use for the day, while they had my truck. It took them 10 days until they actually looked at it and diagnosed the issue. In the meantime, I am forced to pay for a rental. What's the point in making an appointment?? Then when they found the issue, they also located a non-related issue. They would'nt fix my AC issue unless I also agreed to have them fix the non related issue, for the price of $4800.00. I will never set foot in this dealer again and they have single handedly ensured that I wont be purchasing any GM products for a long time.
I had an appointment to leave my Yukon for the AC blowing warm. I rented a vehicle to use for the day, while they had my truck. It took them 10 days until they actually looked at it and diagnosed the issue. In the meantime, I am forced to pay for a rental. What's the point in making an appointment?? Then when they found the issue, they also located a non-related issue. They would'nt fix my AC issue unless I also agreed to have them fix the non related issue, for the price of $4800.00. I will never set foot in this dealer again and they have single handedly ensured that I wont be purchasing any GM products for a long time.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had an appointment to leave my Yukon for the AC blowing warm. I rented a vehicle to use for the day, while they had my truck. It took them 10 days until they actually looked at it and diagnosed the issue. In the meantime, I am forced to pay for a rental. What's the point in making an appointment?? Then when they found the issue, they also located a non-related issue. They would'nt fix my AC issue unless I also agreed to have them fix the non related issue, for the price of $4800.00. I will never set foot in this dealer again and they have single handedly ensured that I wont be purchasing any GM products for a long time.
I had an appointment to leave my Yukon for the AC blowing warm. I rented a vehicle to use for the day, while they had my truck. It took them 10 days until they actually looked at it and diagnosed the issue. In the meantime, I am forced to pay for a rental. What's the point in making an appointment?? Then when they found the issue, they also located a non-related issue. They would'nt fix my AC issue unless I also agreed to have them fix the non related issue, for the price of $4800.00. I will never set foot in this dealer again and they have single handedly ensured that I wont be purchasing any GM products for a long time.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Was well taken care of in a timely matter they took care of me and my care much appreciated for the quality service. Thanks to Robert Watson and his team.
Was well taken care of in a timely matter they took care of me and my care much appreciated for the quality service. Thanks to Robert Watson and his team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent with no problems. Shelby was outstanding to work with and very knowledgeable. Everything went smoothly.
Excellent with no problems. Shelby was outstanding to work with and very knowledgeable. Everything went smoothly.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I give my experience a 10 out of 10. Dave Ramos, my service advisor, is always the best. He’s friendly, attentive, and always makes sure everything is taken care of. He provides excellent customer service, and I truly appreciate how well he treats his customers. I would highly recommend Classic Buick GMC and especially Dave Ramos to my family and friends.
I give my experience a 10 out of 10. Dave Ramos, my service advisor, is always the best. He’s friendly, attentive, and always makes sure everything is taken care of. He provides excellent customer service, and I truly appreciate how well he treats his customers. I would highly recommend Classic Buick GMC and especially Dave Ramos to my family and friends.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It's always the very best sevice .and mj is always great to work with. Recommend this dealership to anyone that wants great service.
It's always the very best sevice .and mj is always great to work with. Recommend this dealership to anyone that wants great service.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It was great. I called the office the day before and I was able to get an appointment the next day after work
It was great. I called the office the day before and I was able to get an appointment the next day after work
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Excellent my advisor is always amazing and always has the willingness to help with anything
Excellent my advisor is always amazing and always has the willingness to help with anything
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was an excellent experience! David is a great person who really knows how to take care of his customers. Because of his outstanding service, I give this a 100% well-deserved recommendation. Thank you, David
It was an excellent experience! David is a great person who really knows how to take care of his customers. Because of his outstanding service, I give this a 100% well-deserved recommendation. Thank you, David
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
I told Rob I was in a hurry and was just in for oil change. They knocked it out quick and I was on the road in less than an hour. Well done.
I told Rob I was in a hurry and was just in for oil change. They knocked it out quick and I was on the road in less than an hour. Well done.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase