Reviews
Wow, I’d like to thank Classic GMC of Arlington’s service dept, most specifically Service Manager Justin and Service Team Lead Israel. Both were transparent with me regarding my vehicle as well as took the time to go above and beyond about the National AC Delco Oil Filter delays that aren’t their fault at all. Mr. Justin explained in detail about my warranty and also took time to listen to me as most people in his field neither do nor have to, but as a man of God… he did! I am very thankful as I have purchased 3 vehicles from Classic and will continue to use them as my #1 service provider for GM in the DFW.
Wow, I’d like to thank Classic GMC of Arlington’s service dept, most specifically Service Manager Justin and Service Team Lead Israel. Both were transparent with me regarding my vehicle as well as took the time to go above and beyond about the National AC Delco Oil Filter delays that aren’t their fault at all. Mr. Justin explained in detail about my warranty and also took time to listen to me as most people in his field neither do nor have to, but as a man of God… he did! I am very thankful as I have purchased 3 vehicles from Classic and will continue to use them as my #1 service provider for GM in the DFW.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Viewed vehicles online and Travis Lancaster had it waiting for us to view and test drive. Went over major features of Envision.
Viewed vehicles online and Travis Lancaster had it waiting for us to view and test drive. Went over major features of Envision.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Very pleasant experience and personnel was very nice and thoughtful. Work was completed very timely
Very pleasant experience and personnel was very nice and thoughtful. Work was completed very timely
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for another job well done! Eric and team are always up to par! Thanks again
Thanks for another job well done! Eric and team are always up to par! Thanks again
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is important to build a long term, loyal relationship with a service advisor or salesman, your vehicle is a big investment. What I like at each visit when arriving at any HILEY DEALERSHIP is being treated like family. From the time you drive up at the dealership, communicating with the advisor, to the cashier. Satisfied customer
It is important to build a long term, loyal relationship with a service advisor or salesman, your vehicle is a big investment. What I like at each visit when arriving at any HILEY DEALERSHIP is being treated like family. From the time you drive up at the dealership, communicating with the advisor, to the cashier. Satisfied customer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave Service Advisor and Justin Service Manager go beyond Great Customer Service. They do their best to secure the Best and Most Accurate pricing. It is Great to have a Service Department that can be trusted!
Dave Service Advisor and Justin Service Manager go beyond Great Customer Service. They do their best to secure the Best and Most Accurate pricing. It is Great to have a Service Department that can be trusted!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Customer Service Make Customer Feel Valued Staff Is Always Pleasant Kid Friendly/Kid Zone
Great Customer Service Make Customer Feel Valued Staff Is Always Pleasant Kid Friendly/Kid Zone
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Routine service oil change etc. The thoroughness of the agent and service mechanic demonstrated additional things I did not expect but when repaired the car ran like newb
Routine service oil change etc. The thoroughness of the agent and service mechanic demonstrated additional things I did not expect but when repaired the car ran like newb
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Rob is the man! Found som issue with my truck that was still under warranty and got it fixed without a phone call! Great customer service!
Rob is the man! Found som issue with my truck that was still under warranty and got it fixed without a phone call! Great customer service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rob at Classic Buick GMC always takes care of me. I only bring my truck to see Rob, he is honest, fair and upfront. It's hard to find a good service advisor that is going to take care of you and look out for you, but Rob does exactly that.
Rob at Classic Buick GMC always takes care of me. I only bring my truck to see Rob, he is honest, fair and upfront. It's hard to find a good service advisor that is going to take care of you and look out for you, but Rob does exactly that.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase