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DCH Honda of Mission Valley

(702 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2020 consumer dealer award

Reviews

(702 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DCH Honda of Mission Valley from DealerRater.

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Angel was friendly and professional and made my

Angel was friendly and professional and made my experience at Honda Mission Valley a great one!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your 5-star review means the world to us, Letty! Thanks for highlighting Angel's service; we'll see you next time at DCH Honda of Mission Valley!

Rick was extremely helpful and communicative throughout

Rick was extremely helpful and communicative throughout the process. I felt supported while making decisions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Jenna, feeling fully supported during your service experience is what it's all about! Thank you for choosing Rick and DCH Honda of Mission Valley. See you next time!

Angel is the best, always made my experience efficient

Angel is the best, always made my experience efficient and pleasant. No complaints!! 10/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

He'll be so thrilled to read this, Sarah! Thanks for the shout-out and five stars!

Was able to do a walk in for an oil change.

Was able to do a walk in for an oil change. Then they took charge of something extra without additional charge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, thank you for visiting DCH Honda of Mission Valley! We're glad the team went the extra mile to help you out.

Car was done but advisor was at lunch and my finished

Car was done but advisor was at lunch and my finished invoice was piling up on his desk. If not for me asking another advisor to look i would have had to wait for his lunch. Advisor goes to lunch another takes his invoices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Mary, thank you for bringing this to our attention. We will discuss your feedback with our team and work to improve things going forward. If you'd like to speak with us further, please feel free to reach out. Take care.

I always have very positive experience with the

I always have very positive experience with the dealership. I have three Honda cars being maintained by this dealership for the past 30 years. Dare your own conclusion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rod, thank you for your continued trust in our service department at DCH Honda of Mission Valley! We hope to serve you for many more years to come. Take care!

Kai was great.

Kai was great. He quickly solved a nagging beep we were having when starting the car. We appreciated his customer service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Simon, we’re happy Kai quickly solved the issue at DCH Honda of Mission Valley and provided excellent service too. Thank you so much!

Angel was excellent.

Angel was excellent. Very communicative and helpful. He explained everything very thoroughly and had me in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Nazaneen, thank you for sharing your experience with Angel! We will be sure to pass along your kind words. See you again at DCH Honda of Mission Valley!

It was great and I was out in less than an hour.

It was great and I was out in less than an hour. The service advisor Tony really took care of me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We love quick and easy service! Thanks for choosing DCH Honda of Mission Valley and sharing your praise for Tony's work, Chelsie!

Staff was efficient and reviewed prior service before

Staff was efficient and reviewed prior service before recommending current needs. Service cashier was extremely helpful in the selection of sunshades for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We love to hear that our team at DCH Honda of Mission Valley made your service visit smooth and efficient. Thanks for choosing us!