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2019 consumer dealer award
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2019 consumer dealer award

Reviews

(310 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Prestman Auto from DealerRater.

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Great car buying choice

1. Worked with Trevor and he was outgoing, but not a "used car salesman" mentality. Straight up and honest about branded title vehicles and making sure we test drove a bunch of cars to get what we wanted. 2. Pricing was fair - check "rough trade" on NADA before making a purchase. Negotiate as needed. 3. Took the car to a mechanic and it checked out. 4. Detail job on car not impressive 5. When you buy they should fill the car with fuel and have decent tires. Comes across as cheap 6. No issues so far. 7. I WOULD buy a car from Prestman again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Lovin our new car!

We recently purchased a Honda Civic from Todd Palmer. Found the car on line and chatted with Todd through online chat, to find out details about it. My husband test drove it and bought it. We had a great experience. Process was easy, fast, and smooth. We would definitely buy a car from them again! Todd was great to work with! E and D Clements

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful experience at Prestman Auto!

Trevor was our salesman at Prestman Auto and was very helpful and patient during our buying process. We were in the market for an 8 passenger SUV. After numerous test drives throughout the valley and visits to different dealerships, we decided upon a Honda Pilot. The new ones were out of our budget, so we started searching for a used low mileage one. I found what I was looking for in an Internet search at Prestman. We showed up to the dealership, walked the lot and found what we came for. Trevor greeted us in the lot and assisted us from start to finish. We were familiar with branded titles as we own a branded Subaru (that we've had for years with no problems). The quality of their inventory is unparalleled. No beaters here! Trevor was very helpful with letting us put the Honda through a vigorous test drive up Parleys Canyon, as we live in Park City and wanted to see how it did up and down. Despite this particular vehicle being in a front end collision, it looked and ran like new. Trevor never tried to up sell us or go out of our budget. He made our buying process as painless as possible and we left the lot with a new (to us) Honda Pilot with relatively low miles. We were shown the carfax and photos of work done to the vehicle. The shop detailed the car before we left the lot as well. We would highly recommend this dealership and our salesman Trevor. We have had the car close to a month now Nd live it, even just took a road trip to Las Vegas in it with no problems. Thanks Prestman Auto sales and Trevor for a great buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience!

GREAT EXPERIENCE!! I had spent about 2 weeks shopping around to different dealers in search of a good, used small pickup. I happened to find one listed here and thought I might as well check it out. I live about 40 miles away but found the trip to be worth it. Todd Palmer met me at the door and immediately I could sense a difference in the approach here. Gone was the "What can I do to get you home in this vehicle today?!" pressure and we were able to talk candidly about not only the vehicle but the fact that I knew I would have to be back in a few days to pick it up. There were a few minor details on the vehicle that needed attention before I bought it (cracked head and tail lights) and Todd assured me that it would be taken care of the that the price would stay the same. The vehicle I purchased this time was not one of the branded titles (it had been traded for one recently) but after having dealt with the sales team and having such a great experience, I will certainly plan to come back here when it's time for something a little more fancy in the future! Thanks to Todd for all your efforts, you were great to help me out!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Apprehensive at first but great dealership

I was looking for a Subaru with low miles. This dealership had the exact vehicle I was wanting. I was very apprehensive at first since I live no where near Utah. I worked with Marshall during the process. He was very helpful even after I asked the same questions several times. He was knowledgeable, personable, polite, responsive and respectful. Unlike the "used car salesmen" I expected. They picked my son up from the airport and took him to the dealership. I had already secured financing at home so there were no dealing with that. I couldn't of expected a better outcome. My son has a excellent vehicle and he is very excited. Of course the person paying for it still hasn't seen it yet, that would be me. I would shop with Prestman Auto again if the need arises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Experience

Worked with Marshall and he was very straight forward and told it like it is...wasn't pushy at all. Finished the buying process with Tracy and very friendly and explained things in detail to even my simple mindedness could understand. If/when time comes, I will definitely look here to buy again. It was overall, a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome car/Awesome experience!!

We had been looking for a 2013 Ford Escape for about the last year, and hadn't been able to find exactly what we wanted. Prestman Auto had an excellent 2013 Ford Escape Titanium which had everything we were looking for and more. Although initially skeptical about purchasing a branded title vehicle, the Prestman staff provided answers to all of our questions and was extremely honest throughout our buying process. Since we hadn't purchased a car for sometime, they also made the purchasing experience really positive and with no games. We now have a great new car and saved thousands in the process. Not sure what else you can ask for. Thanks Prestman!! Harold & Teresa Shewell

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Awesome sale!

We came to Prestman Auto, because we were in need of a new minivan and saw one advertised on line. Not only did we find a great vehicle at a great price, the entire buying experience was by far the best we have ever experienced. We found that every staff member was very friendly and our sales person was professional, honest and helpful, thanks Marshall! We will definitetly be back in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Preston Auto experience

We went to look at cars on March 29, 2014, after chatting with Todd via email. We had the best experience ever. The staff was kind, gracious and appreciative. I had the best time in there care anyone could ask for. I loved buying a car and loving the experience . I have told 2 people about your business. I will always go to you first before ever buying from a dealer. Your team is the best? Thanks Lisa Robinson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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My Buick Verano is an amazing steal!

It was so easy to get my brand spanking new Buick Verano for such a discounted price it was unbeatable. I'm grateful to Prestman Auto for helping me get the car I wanted for the price I wanted! Sam S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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