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Mich's Foreign Cars

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (41 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Outstanding Experience!

Second time purchasing a car from Mich's and it definitely won't be the last. Mich's will be the first place I go when the time comes to buy again. You couldn't ask for better customer service. My wife and i got a terrific deal on a beautiful X5. The team went out of their way to make us feel as comfortable as possible. We didn't feel pressured in any way. Definitely the best car buying experience yet. Thanks for the great service and great vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very happy

This was my first purchase with Mich's but it probably won't be the last. I was not expecting to buy a car but I happened upon an awesome car and couldn't pass it up. They were very easy to work with and very friendly. All of the issues that I had about the car were addressed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Years of great experiences at Mich's

For price, service and quality of foreign cards, I don't go anywhere else but Mich's Foreign Cars. I have used their services for over 25 years. I have purchased 10 cars from Mich's for our family. I consider myself fortunate to go to a place where I can buy a beautiful, clean, reasonably priced car from a friendly and inviting environment that i can trust. I'm looking forward to my next purchase. Mich's Foreign Cars has worked for my far beyond my expectations. A truly outstanding organization.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Good at first

Initial visit good, test drove car a week later engine light comes on, spent much money still not repaired, went to another repair place spent more $$$ , but I guess when you buy used you have expect this type of thing. Sounds like most people have bought a good car and I am glad, just did not work for me.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We try to do everything we can to keep our customers happy and unfortunately there are certain things we only have so much control over. We offered you an extended warranty, which you declined seven months ago when you purchased. The extended warranty would have covered any expenses you would have had and just serves as a piece of mind knowing you're covered in case anything does happen. Just like you can't guarantee that you won't get sick over any extended period of time, no one can guarantee that you won't ever have problems with your car, regardless of what kind of car you drive. We would have been happy to do some more diagnostics if you would have been able to leave your car with us. It's hard to diagnose a car when we aren't able to drive the car and see what its doing, and then test drive it after repairs to make sure it solved the problem (neither of which we were able to do.) The only work we performed on the car were two 02 sensors; the Autologic scanner gave hard fault codes for them, which I believe you had verified at other service shops. We would be happy to assist you any way that we can and as a courtesy we would offer any parts you need at cost as well as give you a discounted labor rate. We appreciate the business, we always dropped everything we were working on to assist you, and we are determined to do whatever we can to keep our customers happy.

Yes they take trades!!

I have lived near them for 15 years and have always admired their cars, but I never thought they took trad-in's, let alone a car that was only a-year-old. So I stopped in one day to ask if he took Trade in's, and after hearing the answer we started looking at cars on the lot. The next thing I knew I traded in my 2013 Camry for an E 350. We had originally planned on purchasing a C class but Mitch's was able to give us much more car for the same price that many dealers were asking for a lesser vehicle. So without even thinking twice we purchased a car from him and at no point did I ever feel pressured. They were very helpful with financingas well. The experience was easy and stress-free therefore I would highly recommend them to anyone. Feel free to tell them Jim Miller's review was helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Experience

Car buying made simple! Family owned and friendly! Highly recommend Mich's over the high pressure big box dealers in the Triad. No pressure, no exasperating phone calls or emails, no disingenuous promises or sales manager song & dance, I knew the make/model of car I was looking for, made an offer and done. (even received a fair market value for my trade). Title work & fees were simple, cheap and painless. If you are in the market for a high quality used European sedan, I highly recommend taking the short drive to Hickory NC and meeting with Cris and or Vance. If they don't have it on the lot, they're locate it for you! My teenage son will be in the market soon and we'll head to Mich's for another no pressure, family friendly car deal!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best experience ever

I'm giving them 5 stars because that's the highest I can go. This was the best car buying experience we've ever experienced. Cris was knowledgeable and took his time very patiently explaining and answering every question we had. We are beyond ecstatic about our new car, the easy financing process and the quality of the car. Before you try any other dealership I recommend trying them out, you will not regret it. Thank you so much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Best car buying experience ever!!!!!!

We never thought buying a car could be so easy and pleasant. Cris took his time with us, explained with great detail any question we had . We ended up not only buying a car from them but being beyond ecstatic about the quality, price and service. We could not be any happier and more satisfied and do not plan on buying from anyone else in the future. I highly recommend checking them out before going to any other dealerships in the area. You will not regret it. I will recommend them to everyone I know and be assured that they will be taken cared of. Thank you so much.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Par Excellance!

When i start to tell people about my experience with Michsforeigncars in Hickory, N.C., they can hardly believe it....probably because they have never been treated so royally by a car dealership. What made me drive 2-1/2 hours to Hickory from Waynesville was how Cris took the time to explain to me why they do not stock the Mercedes model that I was interested in because it had a drive train problem....all the other dealerships that had this model in their inventory were ready to sell me that vehicle..... These people go beyond the call of duty in every sense of the word.....and I can personally attest to it....when I read all these other favorable views, it doesn't surprise me. The quality of customer service places Michs Foreign Cars at the top of the list when it comes to car dealerships. You can trust them. Now whoever writes that about a dealership? Even my stepson who is a master BMW mechanic and has sold cars and knows all the ins and outs of used car dealers was astounded with the TLC I received from Michsforeigncars and he is now telling others about them. Though I was looking for a Mercedes, I understand that Michs stocks domestic cars as well....therefore, it doesn't matter how far away you live, or what you are looking for....go to Michsforeigncars FIRST....you will not be disappointed.....their service is exemplary....and when you get there, tell them Nancy sent you.....I"m a walking advertisement for them now. I love these people.....they are first rate......try them...you will love them too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 Star experience! Two very enthused thumbs up!!

Am a proud owner of a new 335i BMW that i just purchased last Friday from Michs foreign cars!!! Sure you can buy a car from anywhere. But if you truly want not only the best car buying experience, with the most helpful and knowledgable staff, this dealership is where you need to go! As soon as you walk in the vibe is welcoming, friendly and non rushed. They got me the exact car I wanted at the price I was comfortable with. The sales department cared more about putting me in my car than the actual sale. To me that speaks volume! They went above and beyond for me to get everything the way I wanted it and put me at ease with any and all questions/concerns i had. I've bought cars in Orlando, Tampa and Los Angeles and I have to say bar none Michs foreign cars was the best experience buying a car I have ever had. I highly recommend you visit this place for all your car buying needs. I will continue to have my BMW serviced here as well as other cars I plan on purchasing from here in the future!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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