Reviews
First time buyer, Awesome salesperson
I bought the Lexus IS 250. It was my very first car buying experience and Jeff S. made it very easy for me. I am an out-of-state buyer and they made arrangement to pick me up at the airport (very convenient). Overall a great experience for me and I definitely will recommend this dealer to my family and friends. Thanks SASCARS!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Welcome to Hamburg, NY Francis, Great decision to fly to the Buffalo International Airport to be picked by Jeff S. I bet you had a nice drive home in your Lexus IS 250. Superior Auto Sales is only 15 minutes from the airport. Jeff S. is a very knowledgeable and helpful sales rep. Thank you for recommending our dealership to your family and friends. Regards, Nick Izzo, GSM
Great service
Very happy with this experience. Ed was very helpful and I will be back next time I need a vehicle. Got an awesome deal
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jim, Happy holidays to you and your family. We know you are already enjoying your new Superior Ride. When you're ready for your regular vehicle maintenance, call our service manager. He'll get you in quick. We just installed new equipment too. A wheel alignment machine and a Road Force wheel balancer that will keep your vehicle driving smoothly down the road. Superior Auto has low service prices which will save you money too. Thank you for your time to write a review about your experience buying your vehicle at Superior Auto Sales. It was very appreciated. Regards, Richard, Rick & Nick Izzo and Staff.
Great Service Excellent Experience
Excellent experience, would definitely come back and recommend to a friend and family member.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jim, Short and sweet! Remercier Mr. French! Thank you so much for reviewing your car buying experience at Superior Auto Sales. Your friends and family can call the same sales rep who helped you. He will take into consideration their car buying needs too. Happy New Year from the Izzo Family and staff. Sincerely, Rick Izzo, General Mgr
great place to buy a new or used car
very clean dealer and a friednly staff that help you any way that they can would recomend it to anyone
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Adam from Hamburg, Thank you for your kind words. We just completed our annual fall cleaning all around our dealership. We strive to keep our dealership clean. Our friendly staff appreciates your business and when you need service to maintain your vehicle, we are here too. Our dealership on Camp Rd is locally owned and operated by the Izzo Family for 78 years now. But in Hamburg, this year marks the 50th anniversary that we have served our wonderful Hamburg community. I'm sure you will receive lots of compliments on your new vehicle and if someone you know is in the market to buy a vehicle, invite them to our website to shop. We have a nice referral program too. You receive $200 if they buy a vehicle from Superior. That's easy, right! Regards, Richard J. Izzo Sr.
awesome service
Excellent service ans customer service. I really recommend Superior Auto Sales. Thank you Richard
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Jorge from Puerto Rico, Thank you for shopping at Superior Auto Sales. We are excited you found just the vehicle you needed and had a wonderful experience working with R. "Eddie" Lynch. You just proved our customers find exceptional vehicles online and come for miles to buy them. Tell your friends about our website and if we are in Puerto Rico, we'll buy you a beverage! Thanks again for your business. Regards, Richard J. Izzo Sr.
Incredible Customer Service
i had a great experience here at superior auto sales. the service was excellent and the salesman was very informative and helpful. i would reccomend superior to anyone purchasing a new or used vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear David B from Hamburg, Today we celebrated with you as you drove your Superior Ride home. We are very excited about the review you wrote on us and appreciate the time you took to think about Superior Auto Sales and the experience you received from your salesman when buying your vehicle. When your family and friends see your vehicle, who knows, they might be in the market for a new vehicle. Please send them to shop on our website and then come in to see your salesman in person. We have a great referral fee program too. Sincerely, Nick Izzo, General Sales Manager
exceeded my exoectations they were great
Very fair price. I'm happy with the van I bought from Ed Linch
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Moses, Welcome to our family of happy customers who are determined to find the lowest prices for a quality used vehicle and found that happiness of the lowest prices in the market at Superior Auto Sales. Ed Linch really is an excellent sales consultant for our family owned business. We are glad you found a nice van to drive and found a friend with Ed. Your referrals are always appreciated. Sincerely, Richard J. Izzo Sr.
Very disappointed
False promises...sales person needed to be more educated on the vehicles he is selling.
- Customer service 2.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We are very sorry your buying experience was not what we would expect. I am a little confused about false promises and vehicle knowledge. Your review says you purchased a vehicle from us. If you'd like to call me we can discuss your experience. Please call Mary H. at 716-649-6695. Thank you.
Great vehicles, awesome salespeople, wonderful exp
Bought a 2010 Silverado 2500hd from Richard. The truck was priced great with TONS of extras. Opted to do the crown undercoating and was not disappointed. The whole process was pleasant and I would definitely recommend this dealer for a great vehicle at a great price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Wayne, You found a beautiful truck in that 2010 Chevy Silverado 2500hd. Krown Rustproofing is not only protecting your truck against moisture that causes rust, it also has a lubricant in the formula to help the trucks moving parts perform well every day. Krown is the perfect addition to keep your truck looking good down the road. We are very appreciative you took the time to let us know you had a pleasant experience buying your truck from Richard. We welcome your family and friends anytime to buy their next vehicle. Regards, Nick Izzo, General Sales Manager
Great Experience
Was looking for a slightly used car. Found one I liked and the sales rep was awesome to work with. Zero pressure and very accommodating. Held the car for me for 2 days as I mulled it over. In the end the car just wasn't a good fit for me. As they say, you must love it to buy it. The car had an amazing price and all the amenities one could ask for, just lacking in power. The sales rep was very easy to work with and understood my decision without pressuring me. I would visit their lot anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello MD from Hamburg, You came to the right place to find a quality used vehicle. We are glad you had a great experience and your sales consultant was understanding when you were here looking for the perfect fit. You are welcome anytime to look at our inventory of cars, trucks, vans, motorcycles or to ask what's incoming. Just shopping in general could find you the perfect vehicle. You never know. We are here to assist you when you're ready. Call your sales rep anytime you have a question about any vehicle in our inventory. Our website it easy to view on mobile devices too. Regards, Rick Izzo, General Manager