Reviews
If I could give them a 0, I would .
If I could give them a 0, I would . They lie , they are rude and import vehicles they advertise as “quality”. Please take caution when purchasing from them . Very disappointed as I am very huge into supported Family Businesses.
If I could give them a 0, I would .
If I could give them a 0, I would . They lie , they are rude and import vehicles they advertise as “quality”. Please take caution when purchasing from them . Very disappointed as I am very huge into supported Family Businesses.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible communication from Nick and Andre.
Horrible communication from Nick and Andre. Phone calls / emails would take over 24 hours to be responded to. Terrible experience with them, and it's clear they have no formal training or communication skills.
Horrible communication from Nick and Andre.
Horrible communication from Nick and Andre. Phone calls / emails would take over 24 hours to be responded to. Terrible experience with them, and it's clear they have no formal training or communication skills.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I don’t believe you will find a better place in Western
I don’t believe you will find a better place in Western New York than SAS in Hamburg. The staff and sales people are very courteous. They help you into a car that is not only in price range but also will fit your needs. From selection of vehicles to the to the efficiency and experience of the shop,I think you’ll be pleased with your experience
I don’t believe you will find a better place in Western
I don’t believe you will find a better place in Western New York than SAS in Hamburg. The staff and sales people are very courteous. They help you into a car that is not only in price range but also will fit your needs. From selection of vehicles to the to the efficiency and experience of the shop,I think you’ll be pleased with your experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My car buying experience was outstanding!
My car buying experience was outstanding! Tim Connelly and Andre Boruosowski were great to deal with and really respected my time. The communication and service throughout the process were exceptional. Would highly recommend!
My car buying experience was outstanding!
My car buying experience was outstanding! Tim Connelly and Andre Boruosowski were great to deal with and really respected my time. The communication and service throughout the process were exceptional. Would highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service by Richard Izzo.
Great service by Richard Izzo. Clean facility and knowledgeable staff. Unique inventory to pick from.
Great service by Richard Izzo.
Great service by Richard Izzo. Clean facility and knowledgeable staff. Unique inventory to pick from.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
First time in a long time that a dealership knows how
First time in a long time that a dealership knows how customers like to be treated. Aiden was very helpful. I'll be back for service and purchase of vehicle.
First time in a long time that a dealership knows how
First time in a long time that a dealership knows how customers like to be treated. Aiden was very helpful. I'll be back for service and purchase of vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE OWNED MAY F150 FOR LESS THAN 1 YEAR AND PUT
BUYER BEWARE OWNED MAY F150 FOR LESS THAN 1 YEAR AND PUT OVER 2800.00 DOLLARS IN THIS TRUCK WHEN THEN SHOULD OF FIXED
BUYER BEWARE OWNED MAY F150 FOR LESS THAN 1 YEAR AND PUT
BUYER BEWARE OWNED MAY F150 FOR LESS THAN 1 YEAR AND PUT OVER 2800.00 DOLLARS IN THIS TRUCK WHEN THEN SHOULD OF FIXED
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
5 stars isn't enough - these guys deserve a 10 star
5 stars isn't enough - these guys deserve a 10 star rating. I was absolutely thrilled with my experience purchasing a used car from Superior Auto Sales & Service through Cars.com! The customer service provided was unparalleled. From the moment I first made contact, I was greeted with genuine enthusiasm and a desire to help. The level of professionalism and knowledge exhibited by the sales reps was commendable. They patiently answered all my questions, providing detailed information about the vehicle's history and features. It was evident that they were dedicated to ensuring I made an informed decision tailored to my needs. Moreover, the seamless and transparent buying process made me feel confident in my purchase. The sales reps facilitated every step of the process with efficiency and a smile. I truly felt valued as a customer, and their commitment to exceptional service left a lasting impression. In summary, Superior Auto Sales, facilitated by the outstanding customer service of their sales reps, has set a benchmark for excellence in the used car buying experience. I wholeheartedly recommend them to anyone in search of a reliable and enjoyable car purchasing journey. Thank you Superior Auto Sales & Service and thank you Cars.com!
5 stars isn't enough - these guys deserve a 10 star
5 stars isn't enough - these guys deserve a 10 star rating. I was absolutely thrilled with my experience purchasing a used car from Superior Auto Sales & Service through Cars.com! The customer service provided was unparalleled. From the moment I first made contact, I was greeted with genuine enthusiasm and a desire to help. The level of professionalism and knowledge exhibited by the sales reps was commendable. They patiently answered all my questions, providing detailed information about the vehicle's history and features. It was evident that they were dedicated to ensuring I made an informed decision tailored to my needs. Moreover, the seamless and transparent buying process made me feel confident in my purchase. The sales reps facilitated every step of the process with efficiency and a smile. I truly felt valued as a customer, and their commitment to exceptional service left a lasting impression. In summary, Superior Auto Sales, facilitated by the outstanding customer service of their sales reps, has set a benchmark for excellence in the used car buying experience. I wholeheartedly recommend them to anyone in search of a reliable and enjoyable car purchasing journey. Thank you Superior Auto Sales & Service and thank you Cars.com!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Ryan, Wow! Thank you so much for taking the time to share your exceptional experience with Superior Auto Sales & Service. We are truly humbled by your kind words and thrilled to hear that we've exceeded your expectations. Our team is dedicated to providing unparalleled customer service, and we're delighted to know that from the moment you made contact, you felt genuine enthusiasm and a desire to help. It's heartening to hear that our sales reps demonstrated professionalism, knowledge, and patience, ensuring you had all the information you needed to make an informed decision. We understand the significance of a seamless and transparent buying process, and we're pleased to hear that it instilled confidence in your purchase. Your recommendation means the world to us, and we're grateful for the opportunity to have played a part in your car-buying journey. Thank you for choosing Superior Auto Sales & Service and for sharing your positive experience. If there's anything more we can do for you, please don't hesitate to reach out. Safe travels in your new vehicle! Best regards, Rick & Nick Izzo
Great buying experience
The entire process was seamless, Rick and Andre were very helpful with the buying process.Everyone at Superior Auto was very professional and there was no pressure during the entire process.
Great buying experience
The entire process was seamless, Rick and Andre were very helpful with the buying process.Everyone at Superior Auto was very professional and there was no pressure during the entire process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Superior
Kudos to the Superior Team especially Aiden and Sarah. They answered all our questions and were both very helpful in our purchase of a used Lincoln SUV.
Superior
Kudos to the Superior Team especially Aiden and Sarah. They answered all our questions and were both very helpful in our purchase of a used Lincoln SUV.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase