Reviews
Write a reviewGreat customer service
This is my third purchase from Sports & Imports, Inc. The owner Mike and his wife Mia go above and beyond to make you feel comfortable throughout the entire car buying process. Thank you Mike and Mia for your excellent customer service. They are awesome, go see them!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Sandra, I really don't now how to thank you for buying all these cars from us over the years. If Mia would let me I would give you a free car next time - Just kidding. You are like a member of our family. Enjoy your beautiful Lexus. We appreciate you very much and thank you for the nice review and kind words. If there is anything I can do for you please let me know. I wish you and your family a Merry Christmas and a Happy New Year.
Purchased Used 2010 BMW 528i
All the vehicles on the lot were in excellent condition. The owner was very patient and helpful. He gave me the highest price for my trade-in and the vehicle that I purchased was well within the value so no need to haggle. I wasn't able to pick up the car on a Saturday but the owner went to the office on Sunday to accommodate my schedule. The car already had a Carfax available so made the process easier. I was pleased with the entire purchase and trade-in process and would definitely buy another vehicle from Sports & Imports.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bryan, Thank you for your feed back . I am so happy to hear all of your Compliments about our dealership!! Thank you for your business! Enjoy your BMW and please let us know when we may be of assistance to you again in the future. Best wishes for the holidays and happy new year.
Looking to Buy Car here.. I like it just because
So far Dealer has been great in the process and I like the engagement on this forum. A GOOD dealer who cares about his dealer will reply to poor ratings such as Omars. Sounds like he got more than he bargained for on the post and has not replied back to the dealer.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
not as described
purchased the vehicle sight unseen, it was described as needing NOTHING at all. Car arrived looking very nice and overall happy however very deep scratches on hood and trucnk that involved having to repaint the hood and trunk ($1200), dealer was not willing to help even a few hundred dollars as these scratches were not told to us.
- Customer service 1.0
- Buying process 4.0
- Quality of repair 1.0
- Overall facilities 4.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello Mr. Omar in reply to your review you forgot to mention that you are a dealer and work for BMW of MACON Georgia as the General Manger and we sold you that vehicle at a wholesale price. Also you say you purchase that vehicle unseen which is not true because you sent two drivers and they looked at the vehicle over and inspected it and then gave me your company check. I also have a statement from your drivers signed that they inspected the vehicle and it had no damage and that I gave them the two master keys, the floor mats, books and the title. Also the scratches you claim that are on the hood may of happen on the road. Your drivers may have hit some kind of road debris. Also I have never heard of someone to charge $1200 to paint a panel because it has a scratch on it. I was willing to help you but you never provided me with any kind of estimate to show any repairs done to the vehicle, instead you gave me a bad review, which is the first one I have since I been in the car business since 1975. By the way, you marked the vehicle up $10,000 more on the internet from what I sold it to you. That is way too much.