Reviews
Purchased a 1977 CJ5 Jeep, was shipped to me, dealer
Purchased a 1977 CJ5 Jeep, was shipped to me, dealer stated the vehicle had been inspected in their service dept and everything was ok. Upon arriving the tail lights, turn signals, did not work and appear to have not worked forever. Steering wheel has a bad bearing and does not turn properly, have already spent $ 300 dollars on parts and labor. Radio speakers and woofer are not wired up, and carburetor is leaking gas very badly. If your service department inspected this vehicle, then they are either blind or restarted. Very unhappy customer. Robert Jarrell
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Received a call from the owner of this dealership, who apologized for my vehicle bypassing the service inspection department, It was truly an accident or fell thru the rigid inspection that all their vehicles go thru. The owner again apologized for their oversight and agreed to have my issues with my Jeep taken care of at no cost to me. This is a true representation of a good honest dealership. Makes me proud that I purchased my vehicle from Country Hill Motors of Merriam Kansas. Respectfully Robert Jarrell
Worst experience I have ever had.
Worst experience I have ever had. From the minute I got there they acted like they didn't even want my business. Not to mention the product was falsely advertised. I work in Sales and would never treat a customer the way they treated. I will never go back and make sure no one I know ever does as well. If the salesperson worked where I do her would be fired on the spot for his smart remarks after my visit the next day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great experience on used car
Rob Zuel was great to work with. Negotiated on an agreeable price, and was able to get a deal done without any hassle. Efficient and easy to do business with!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
bad place
They charge you fees that they don't even go over. They practically commit fraud when selling a car. Hope the Kansas Attorney investigate and shut them down.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Don’t waste your time with this place
Don’t waste your time buying a car from this place. They are not transparent in their sells, jack up the price with out telling you. Refers you to a low interest credit union, that can’t tell you how much interest you pay a monthly and charges you an arm and a leg with intrest up front loan. Can’t wait for some to report their butt to the KS attorney general for fraud.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Sold Car
Sold my car to Country Hill and Demetric did a fabulous job in making it an easy, hassle-free transaction. He was also efficient in getting all the paperwork signed and I was on my way quickly with the payment - great work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We sold my father’s car to Country Hill Motors on July
We sold my father’s car to Country Hill Motors on July 17, 2023. D worked with us on settling on a fair price for the car and honored the quote past the original deadline. The process was smooth and D was enjoyable to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Not bad, fair deals
They try to work with u. The manager isn't too friendly one could say but the rest of the staff try to help as much as they can. I sold a car to them and they netgotiated with me fairly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Final Update: Spoke with the manager John about my
Final Update: Spoke with the manager John about my ongoing issues. I was told due to my poor review of their dealership, he had no interest in helping me and hung up on me. Very unprofessional resolution after being having so many issues. Do yourself a favor and go somewhere else. Update: I no longer recommend this dealer. I bought another vehicle from the dealership last year—a 2008 Ford Explorer with just over 100K. I was told things were in good shape. After buying it, I took it to a Ford Dealership that told me my rear brakes were unsafe, leaking radiator, and a broken AC. Country Hills fixed the listed items, but it took them 6 visits. It also has excessive rust, which I was assured was normal for the age of the vehicle. It’s not normal. Over the last year, I’ve had to replace the ignition coil, spark plugs, and airflow sensor, case transfer seal, and now I’m having to replace the transmission. The car has more in repairs than it’s worth. This car has been in the shop 9 times for repairs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Good Experience
Out of state looking for a used car, found one I wanted and contacted Dennis Denlinger. Although I decided to go in a different direction, I found the dealer to be informative, honest and highly recommend them. Wayne B, Texas
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
