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Maplecrest Ford

(1,111 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Inventory

See all 258 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since September 2022.
Maplecrest Ford has served Mendham since 1997 as a family-owned business committed to integrity and customer satisfaction.

Mission Statement:

Conduct our business and ourselves with integrity honesty and attention to detail in order to gain the trust and loyalty of our customers co-workers and community. We accomplish this by employing only those who understand the importance and value of delivering a superior experience to every customer every day.
Come experience our family friendly atmosphere in beautiful Mendham NJ

Service center

Phone number (866) 322-8752

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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James is amazing and so is maple crest.

James is amazing and so is maple crest. This is our 13th ford with maple crest and we will always be back!

James is amazing and so is maple crest.

James is amazing and so is maple crest. This is our 13th ford with maple crest and we will always be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the nice 5 star review! 13th???? Wow Mr. Saxon you might be our best customer ever!

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James was super helpful in getting me into my First Car.

James was super helpful in getting me into my First Car. He was fast and efficient and got me exactly what I was looking for!

James was super helpful in getting me into my First Car.

James was super helpful in getting me into my First Car. He was fast and efficient and got me exactly what I was looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars here on DealerRater! Drive safe and see you soon!

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It was a pleasure to buy from you.

It was a pleasure to buy from you. The process was made very easy and helpful. Looking forward to a long relationship!

It was a pleasure to buy from you.

It was a pleasure to buy from you. The process was made very easy and helpful. Looking forward to a long relationship!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great 5 star review! Welcome to the family! Drive safe!

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I’m not someone who usually writes reviews, but in this

I’m not someone who usually writes reviews, but in this case it is absolutely well deserved. Emma at Maplecrest Ford went above and beyond from start to finish. She was able to find exactly what I was looking for, even when multiple other dealers told me it was impossible. Her customer service is truly top notch: she was always available to answer questions, no matter how small, and she handled every interaction with professionalism and patience. Emma is polite, courteous, knowledgeable, and never pushy. She made the entire process smooth and stress-free, and she continues to check in periodically to make sure I’m completely satisfied and that the vehicle is meeting my needs. I was so impressed with her work ethic and level of service that I ended up purchasing a second vehicle through her, and I’ve already referred several others who have done the same. If you’re looking for someone who genuinely cares about getting you the right vehicle and providing exceptional service, Emma is the person to see. Highly recommend!

I’m not someone who usually writes reviews, but in this

I’m not someone who usually writes reviews, but in this case it is absolutely well deserved. Emma at Maplecrest Ford went above and beyond from start to finish. She was able to find exactly what I was looking for, even when multiple other dealers told me it was impossible. Her customer service is truly top notch: she was always available to answer questions, no matter how small, and she handled every interaction with professionalism and patience. Emma is polite, courteous, knowledgeable, and never pushy. She made the entire process smooth and stress-free, and she continues to check in periodically to make sure I’m completely satisfied and that the vehicle is meeting my needs. I was so impressed with her work ethic and level of service that I ended up purchasing a second vehicle through her, and I’ve already referred several others who have done the same. If you’re looking for someone who genuinely cares about getting you the right vehicle and providing exceptional service, Emma is the person to see. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing 5 star review of the store and Emma! Much appreciated! Thank you for your purchase and drive safe! See you soon!

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Excellent customer service, employees knowledgeable and

Excellent customer service, employees knowledgeable and polite! Would definitely recommend and I’ll be a repeat customer.

Excellent customer service, employees knowledgeable and

Excellent customer service, employees knowledgeable and polite! Would definitely recommend and I’ll be a repeat customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review!

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Service was great and process was very smooth.

Service was great and process was very smooth. Thank you very much for your help

Service was great and process was very smooth.

Service was great and process was very smooth. Thank you very much for your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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James and the team was great to work with.

James and the team was great to work with. From answering questions and setting up the test drive to vehicle pickup. I recommend Maplecrest and the team for a smooth and efficient car buying process.

James and the team was great to work with.

James and the team was great to work with. From answering questions and setting up the test drive to vehicle pickup. I recommend Maplecrest and the team for a smooth and efficient car buying process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 star review here on DealerRater! Drive safe!!!

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One of the easiest car buying experiences we have had.

One of the easiest car buying experiences we have had. We would definitely recommend James at Maplecrest Ford!

One of the easiest car buying experiences we have had.

One of the easiest car buying experiences we have had. We would definitely recommend James at Maplecrest Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars for James and Marie!

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James was one of if not the best salespeople I’ve ever

James was one of if not the best salespeople I’ve ever had the pleasure of speaking to. He was kind straightforward and extremely knowledgeable. Only problem I had was the financial lady, it was getting closer to closing when we purchased our vehicle and she just wanted us out the door. Felt very rushed and it was a disappointment after our earlier wonderful experience.

James was one of if not the best salespeople I’ve ever

James was one of if not the best salespeople I’ve ever had the pleasure of speaking to. He was kind straightforward and extremely knowledgeable. Only problem I had was the financial lady, it was getting closer to closing when we purchased our vehicle and she just wanted us out the door. Felt very rushed and it was a disappointment after our earlier wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello and thank you for your purchase and review of Maplecrest Ford. We will give you feedback to staff and let them know your experience. Please give us a call if there is anything else we can do.

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The salesman is always extremely helpful and very

The salesman is always extremely helpful and very knowledgeable about the vehicles. Always a pleasure doing business.

The salesman is always extremely helpful and very

The salesman is always extremely helpful and very knowledgeable about the vehicles. Always a pleasure doing business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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