Reviews
We have bought several cars from Maplecrest Ford. James is great in sales. We also i've had a long-term and great relationship with the service department (Brett and Pasquale). We find the team very helpful, responsive and trust-worthy. Highly recommend!
We have bought several cars from Maplecrest Ford. James is great in sales. We also i've had a long-term and great relationship with the service department (Brett and Pasquale). We find the team very helpful, responsive and trust-worthy. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this wonderful 5 star review of the team here on Dealer Rater!
We were welcomed and after speaking for a few minutes we took the car I’ve been dreaming about for a test drive. Once returning we started the process everyone dreads the paperwork/ financing that usually takes a long time. Put it went seamless and with in a while I was leaving with my dream ford Explorer. James and Marie were professional, personable and knowledgeable. Thank you so much for helping me get behind the wheel of my Explorer.
We were welcomed and after speaking for a few minutes we took the car I’ve been dreaming about for a test drive. Once returning we started the process everyone dreads the paperwork/ financing that usually takes a long time. Put it went seamless and with in a while I was leaving with my dream ford Explorer. James and Marie were professional, personable and knowledgeable. Thank you so much for helping me get behind the wheel of my Explorer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and for the great 5 star review here on Dealer Rater!!! Drive safe and see you soon!
By far, our best car buying experience ever! We purchased the vehicle we wanted, at the right price. We stopped in on a Friday afternoon, made the deal, and picked up the vehicle the next morning. James is sincere, warm and a pleasure work with. We will definitely buy our next car from them👍
By far, our best car buying experience ever! We purchased the vehicle we wanted, at the right price. We stopped in on a Friday afternoon, made the deal, and picked up the vehicle the next morning. James is sincere, warm and a pleasure work with. We will definitely buy our next car from them👍
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for working with us at Maplecrest Ford and for your business! Drive safe and see you soon!
James and Dave went the extra mile to get what we wanted! Thank you Maplecrest!
James and Dave went the extra mile to get what we wanted! Thank you Maplecrest!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Enjoy your new ride and thank you for the 5 star review!!!
James and the entire crew were phenomenal from beginning to end. Easiest and fastest car purchase of my life - surprise birthday present for our daughter!
James and the entire crew were phenomenal from beginning to end. Easiest and fastest car purchase of my life - surprise birthday present for our daughter!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for letting other buyers know about your experience with us! Drive safe and see you soon!
Got the ol bait and switch, vehicle is listed with dealer fees and when i went into the dealership there was more dealer fees added
Got the ol bait and switch, vehicle is listed with dealer fees and when i went into the dealership there was more dealer fees added
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bought this car outright no trade no finance, never met the salesman never seen the dealership, Was very very disapointed in the arrogant approach the sales man took to me, received the car and can honestly say the inside of the cat was filthy, stains on back seats just mind boggling I would stay clear of this place period
Bought this car outright no trade no finance, never met the salesman never seen the dealership, Was very very disapointed in the arrogant approach the sales man took to me, received the car and can honestly say the inside of the cat was filthy, stains on back seats just mind boggling I would stay clear of this place period
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It was wonderful to work with James and Marie and Maplecrest! Amazing car buying experience from beginning to end. Highly recommend!
It was wonderful to work with James and Marie and Maplecrest! Amazing car buying experience from beginning to end. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
They are searching for my new truck. Hope to hear back soon. May have to order a 2027.
They are searching for my new truck. Hope to hear back soon. May have to order a 2027.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
James took me around to every employee I had a question for. A few technical, a few warrant, a few financing questions and if he didn’t have the answer he found it for me right away. Extremely pleasant experience from sales to finance.
James took me around to every employee I had a question for. A few technical, a few warrant, a few financing questions and if he didn’t have the answer he found it for me right away. Extremely pleasant experience from sales to finance.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car