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Maplecrest Ford

(1,127 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2022.
Maplecrest Ford has served Mendham since 1997 as a family-owned business committed to integrity and customer satisfaction.

Mission Statement:

Conduct our business and ourselves with integrity honesty and attention to detail in order to gain the trust and loyalty of our customers co-workers and community. We accomplish this by employing only those who understand the importance and value of delivering a superior experience to every customer every day.
Come experience our family friendly atmosphere in beautiful Mendham NJ

Service center

Phone number (866) 322-8752

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,127 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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Bought this car outright no trade no finance, never met the salesman never seen the dealership, Was very very disapointed in the arrogant approach the sales man took to me, received the car and can honestly say the inside of the cat was filthy, stains on back seats just mind boggling I would stay clear of this place period

Bought this car outright no trade no finance, never met the salesman never seen the dealership, Was very very disapointed in the arrogant approach the sales man took to me, received the car and can honestly say the inside of the cat was filthy, stains on back seats just mind boggling I would stay clear of this place period

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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It was wonderful to work with James and Marie and Maplecrest! Amazing car buying experience from beginning to end. Highly recommend!

It was wonderful to work with James and Marie and Maplecrest! Amazing car buying experience from beginning to end. Highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They are searching for my new truck. Hope to hear back soon. May have to order a 2027.

They are searching for my new truck. Hope to hear back soon. May have to order a 2027.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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James took me around to every employee I had a question for. A few technical, a few warrant, a few financing questions and if he didn’t have the answer he found it for me right away. Extremely pleasant experience from sales to finance.

James took me around to every employee I had a question for. A few technical, a few warrant, a few financing questions and if he didn’t have the answer he found it for me right away. Extremely pleasant experience from sales to finance.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great selection, great staff, excellent customer service. Will be going back when the time comes.

Great selection, great staff, excellent customer service. Will be going back when the time comes.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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James was great. Answered all my questions, and made the process very seamless. Would definitely buy from them again.

James was great. Answered all my questions, and made the process very seamless. Would definitely buy from them again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Best experience at a car dealership ever!!!! I recommend them to anyone. A small dealership is the way to go!!!

Best experience at a car dealership ever!!!! I recommend them to anyone. A small dealership is the way to go!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Had a pleasure working with James very nice people at ford maplecrest in Mendham! Also great deals

Had a pleasure working with James very nice people at ford maplecrest in Mendham! Also great deals

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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I hade an excellent experience working with James and Maplecrest Ford. The entire process was smooth, clean, and fast. James is friendly, well informed, responsive, and a pleasure to work with. If you are considering purchasing a Ford, I would recommend working with Maplecrest and James specifically.

I hade an excellent experience working with James and Maplecrest Ford. The entire process was smooth, clean, and fast. James is friendly, well informed, responsive, and a pleasure to work with. If you are considering purchasing a Ford, I would recommend working with Maplecrest and James specifically.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Adam thank you for the positive 5 star review of your experience! Thank you for the recommendation!

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Easy process of buying. I been buying cars from James for over 10 years. He is great!

Easy process of buying. I been buying cars from James for over 10 years. He is great!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

DebAnn, thank you for all of your business! We appreciate you! Drive safe and see you soon!

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