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Maplecrest Ford

(1,133 reviews)
Visit Maplecrest Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–5:30pm
Tuesday 9:00am–7:00pm 7:00am–5:30pm
Wednesday 9:00am–7:00pm 7:00am–5:30pm
Thursday 9:00am–7:00pm 7:00am–5:30pm
Friday 9:00am–6:00pm 7:00am–5:30pm
Saturday 9:00am–5:00pm 7:00am–3:00pm
Sunday Closed Closed
2021 consumer dealer award
View 6 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (888) 346-5036 (888) 346-5036
Used (877) 743-1273 (877) 743-1273
Service (866) 322-8752 (866) 322-8752

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since September 2022.
Maplecrest Ford has served Mendham since 1997 as a family-owned business committed to integrity and customer satisfaction.

Mission Statement:

Conduct our business and ourselves with integrity honesty and attention to detail in order to gain the trust and loyalty of our customers co-workers and community. We accomplish this by employing only those who understand the importance and value of delivering a superior experience to every customer every day.
Come experience our family friendly atmosphere in beautiful Mendham NJ

Service center

Phone number (866) 322-8752

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(1,133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Maplecrest Ford from DealerRater.

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We have bought several cars from Maplecrest Ford. James is great in sales. We also i've had a long-term and great relationship with the service department (Brett and Pasquale). We find the team very helpful, responsive and trust-worthy. Highly recommend!

We have bought several cars from Maplecrest Ford. James is great in sales. We also i've had a long-term and great relationship with the service department (Brett and Pasquale). We find the team very helpful, responsive and trust-worthy. Highly recommend!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful 5 star review of the team here on Dealer Rater!

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We were welcomed and after speaking for a few minutes we took the car I’ve been dreaming about for a test drive. Once returning we started the process everyone dreads the paperwork/ financing that usually takes a long time. Put it went seamless and with in a while I was leaving with my dream ford Explorer. James and Marie were professional, personable and knowledgeable. Thank you so much for helping me get behind the wheel of my Explorer.

We were welcomed and after speaking for a few minutes we took the car I’ve been dreaming about for a test drive. Once returning we started the process everyone dreads the paperwork/ financing that usually takes a long time. Put it went seamless and with in a while I was leaving with my dream ford Explorer. James and Marie were professional, personable and knowledgeable. Thank you so much for helping me get behind the wheel of my Explorer.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and for the great 5 star review here on Dealer Rater!!! Drive safe and see you soon!

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By far, our best car buying experience ever! We purchased the vehicle we wanted, at the right price. We stopped in on a Friday afternoon, made the deal, and picked up the vehicle the next morning. James is sincere, warm and a pleasure work with. We will definitely buy our next car from them👍

By far, our best car buying experience ever! We purchased the vehicle we wanted, at the right price. We stopped in on a Friday afternoon, made the deal, and picked up the vehicle the next morning. James is sincere, warm and a pleasure work with. We will definitely buy our next car from them👍

Rating breakdown (out of 5):
Customer service
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for working with us at Maplecrest Ford and for your business! Drive safe and see you soon!

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James and Dave went the extra mile to get what we wanted! Thank you Maplecrest!

James and Dave went the extra mile to get what we wanted! Thank you Maplecrest!

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Enjoy your new ride and thank you for the 5 star review!!!

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James and the entire crew were phenomenal from beginning to end. Easiest and fastest car purchase of my life - surprise birthday present for our daughter!

James and the entire crew were phenomenal from beginning to end. Easiest and fastest car purchase of my life - surprise birthday present for our daughter!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting other buyers know about your experience with us! Drive safe and see you soon!

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Got the ol bait and switch, vehicle is listed with dealer fees and when i went into the dealership there was more dealer fees added

Got the ol bait and switch, vehicle is listed with dealer fees and when i went into the dealership there was more dealer fees added

Rating breakdown (out of 5):
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Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought this car outright no trade no finance, never met the salesman never seen the dealership, Was very very disapointed in the arrogant approach the sales man took to me, received the car and can honestly say the inside of the cat was filthy, stains on back seats just mind boggling I would stay clear of this place period

Bought this car outright no trade no finance, never met the salesman never seen the dealership, Was very very disapointed in the arrogant approach the sales man took to me, received the car and can honestly say the inside of the cat was filthy, stains on back seats just mind boggling I would stay clear of this place period

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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It was wonderful to work with James and Marie and Maplecrest! Amazing car buying experience from beginning to end. Highly recommend!

It was wonderful to work with James and Marie and Maplecrest! Amazing car buying experience from beginning to end. Highly recommend!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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They are searching for my new truck. Hope to hear back soon. May have to order a 2027.

They are searching for my new truck. Hope to hear back soon. May have to order a 2027.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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James took me around to every employee I had a question for. A few technical, a few warrant, a few financing questions and if he didn’t have the answer he found it for me right away. Extremely pleasant experience from sales to finance.

James took me around to every employee I had a question for. A few technical, a few warrant, a few financing questions and if he didn’t have the answer he found it for me right away. Extremely pleasant experience from sales to finance.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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