Skip to main content

Lexus of Akron Canton

(2,178 reviews)

Reviews

(2,178 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

So professional from the first hello!

So professional from the first hello! Tammy was kind and very knowledgeable. No pressure. Love my new vehicle!!!

So professional from the first hello!

So professional from the first hello! Tammy was kind and very knowledgeable. No pressure. Love my new vehicle!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

When we went to visit Lexus of Akron-Canton, we had no

When we went to visit Lexus of Akron-Canton, we had no intention of buying a TX, but we were just inquiring and wanted some indication of trade-in value for our 2019 NX-300. However, in our discussions with Mark regarding the TX’s on the lot and test driving the Sport TX, we felt very comfortable with him and his professionalism. Mark was very knowledgeable and simply laid out the steps that would be needed to purchase the Sport TX. He helped us through getting NX-300 title from our home in Foley, Al, and provided us the information for the money transfer. Both Ruth and I were very comfortable in working with Mark and Roni through the total process. Tristan helped us with all the IT issues that we needed to know in the operation of the Navigation system and the electronics of the TX. So in conclusion Ruth and I were very pleased with Mark and the entire process! If you are looking for a Lexus go to Lexus of Akron-Canton, you will be in good hands and treated very well.

When we went to visit Lexus of Akron-Canton, we had no

When we went to visit Lexus of Akron-Canton, we had no intention of buying a TX, but we were just inquiring and wanted some indication of trade-in value for our 2019 NX-300. However, in our discussions with Mark regarding the TX’s on the lot and test driving the Sport TX, we felt very comfortable with him and his professionalism. Mark was very knowledgeable and simply laid out the steps that would be needed to purchase the Sport TX. He helped us through getting NX-300 title from our home in Foley, Al, and provided us the information for the money transfer. Both Ruth and I were very comfortable in working with Mark and Roni through the total process. Tristan helped us with all the IT issues that we needed to know in the operation of the Navigation system and the electronics of the TX. So in conclusion Ruth and I were very pleased with Mark and the entire process! If you are looking for a Lexus go to Lexus of Akron-Canton, you will be in good hands and treated very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Everyone at Lexus of Akron was fabulous to work with!

Everyone at Lexus of Akron was fabulous to work with! Made buying a car an enjoyable experience!

Everyone at Lexus of Akron was fabulous to work with!

Everyone at Lexus of Akron was fabulous to work with! Made buying a car an enjoyable experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Connie was fantastic!

Connie was fantastic! She was well rounded and knowledgeable about the Lexus RX 350. I appreciated her upbeat and positive attitude. The service team was also fantastic! Thank you for the luxury experience.

Connie was fantastic!

Connie was fantastic! She was well rounded and knowledgeable about the Lexus RX 350. I appreciated her upbeat and positive attitude. The service team was also fantastic! Thank you for the luxury experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

This dealership is the best of the best.

This dealership is the best of the best. They treat their customers as family and if there would be any issues they will go out if their way to ensure that you are treated with the upmost respect!!

This dealership is the best of the best.

This dealership is the best of the best. They treat their customers as family and if there would be any issues they will go out if their way to ensure that you are treated with the upmost respect!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Earl was absolutely amazing—he made the whole process so

Earl was absolutely amazing—he made the whole process so easy! Thanks to Earl and the entire Lexus of Akron team, my purchase was smooth and stress-free. I was also given a very fair value for my trade-in, which I truly appreciate. Ruth in finance was wonderful as well—she even went the extra mile to get me a discount on my GAP insurance. Thank you, Lexus of Akron! My husband and I will definitely be back when we’re in the market for another vehicle.

Earl was absolutely amazing—he made the whole process so

Earl was absolutely amazing—he made the whole process so easy! Thanks to Earl and the entire Lexus of Akron team, my purchase was smooth and stress-free. I was also given a very fair value for my trade-in, which I truly appreciate. Ruth in finance was wonderful as well—she even went the extra mile to get me a discount on my GAP insurance. Thank you, Lexus of Akron! My husband and I will definitely be back when we’re in the market for another vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Tammy crushed it.

Tammy crushed it. Did an amazing job very relatable and understanding to make it an easy process.

Tammy crushed it.

Tammy crushed it. Did an amazing job very relatable and understanding to make it an easy process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Did amazing

Show full review

I had an outstanding experience purchasing my Certified

I had an outstanding experience purchasing my Certified Pre-Owned 2022 Lexus RX 450h at Lexus of Akron-Canton. Kari was exceptionally responsive, promptly providing all pricing details via email before my two-hour drive from Pittsburgh. The process was transparent, with no hidden fees, and I appreciated the dealership’s no-pressure approach—free of pushy sales tactics or forced financing. I completed the transaction seamlessly with a cash wire transfer. The vehicle was in pristine condition, looking and driving like new with no issues. Kari demonstrated remarkable professionalism and deep expertise in Lexus vehicles, thoroughly explaining their features and functionality. The dealership itself was impressive, offering a welcoming lounge with a coffee station, a saltwater fish tank, and private mini offices for a comfortable customer experience. I highly recommend Kari and Lexus of Akron-Canton for an exceptional car-buying experience.

I had an outstanding experience purchasing my Certified

I had an outstanding experience purchasing my Certified Pre-Owned 2022 Lexus RX 450h at Lexus of Akron-Canton. Kari was exceptionally responsive, promptly providing all pricing details via email before my two-hour drive from Pittsburgh. The process was transparent, with no hidden fees, and I appreciated the dealership’s no-pressure approach—free of pushy sales tactics or forced financing. I completed the transaction seamlessly with a cash wire transfer. The vehicle was in pristine condition, looking and driving like new with no issues. Kari demonstrated remarkable professionalism and deep expertise in Lexus vehicles, thoroughly explaining their features and functionality. The dealership itself was impressive, offering a welcoming lounge with a coffee station, a saltwater fish tank, and private mini offices for a comfortable customer experience. I highly recommend Kari and Lexus of Akron-Canton for an exceptional car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Show full review

Lexus of Akron/Canton is bright and welcoming.

Lexus of Akron/Canton is bright and welcoming. From your first step inside you are greeted by a friendly face who is willing to help. The staff is knowledgeable and willing to go the extra distance and to answer questions. Tammy goes the extra mile for her customers. She is always available for you, even on her day off! Tammy also checked in weeks after my purchase to see how things were going with my new car and answer any questions I may have. I have nothing but gratitude for Tammy and Lexus of Akron/Canton.

Lexus of Akron/Canton is bright and welcoming.

Lexus of Akron/Canton is bright and welcoming. From your first step inside you are greeted by a friendly face who is willing to help. The staff is knowledgeable and willing to go the extra distance and to answer questions. Tammy goes the extra mile for her customers. She is always available for you, even on her day off! Tammy also checked in weeks after my purchase to see how things were going with my new car and answer any questions I may have. I have nothing but gratitude for Tammy and Lexus of Akron/Canton.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great experience!

Great experience! First Lexus and will not be my last. Connie was friendly and fun to work with. Would recommend to friends and family.

Great experience!

Great experience! First Lexus and will not be my last. Connie was friendly and fun to work with. Would recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review
See all 2178 reviews