Reviews
Very nice.
Very nice. The sales man, Matt, was very nice and professional. They were not pushy like other dealers. I drove 3 hours to buy here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Attentive, friendly and willing to make a deal that was
Attentive, friendly and willing to make a deal that was good for both parties…no hassles and no bs…I really liked the salesman and will definitely go back…I felt like I got good price on my new car as well as fair value on my trade-in…
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got in on time, great service nice dealership everything
Got in on time, great service nice dealership everything went great and was as expected
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was stressed at first,because the car warranty co.
I was stressed at first,because the car warranty co.did not want to pay.God came through and I got a loan.The dealership took good care of my car and I am very happy 😊
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership to have your work done on your vehicle
Great dealership to have your work done on your vehicle and a great waiting room to see
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had an 8 am appointment showed up at 745 and they must
Had an 8 am appointment showed up at 745 and they must tell everyone 8 am. 2 hours to get an oil change.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Everyone there very was very nice.
Everyone there very was very nice. The salesperson I had was Sean and he was very helpful thru the transition toward my new truck.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is the best dealership in Kentucky I would recommend
This is the best dealership in Kentucky I would recommend them to any one needing a vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is my second purchase from Rod Hatfield.
This is my second purchase from Rod Hatfield. I had a good experience both times. They are the best at customer service! Sean answered all my questions about the vehicle and Alec all my financial questions. They really work hard to get you in a vehicle! I would most definitely recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Battery Woes
Brian, Service Advisor was very professional. Road Hatfield did everything they said they would. Completely Happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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