Reviews
Excellent service department and customer service.
Excellent service department and customer service. Service advisor was friendly and knowledgeable. My car was still dirty from the latest weather we had and the service department washed my car before they returned it to me.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have purchased 3 new vehicles from rod hatfield very
I have purchased 3 new vehicles from rod hatfield very easy to work with and always top notch and friendly staff.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Adam was very professional and addressed every issue.
Adam was very professional and addressed every issue. I’m very happy with the service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I have nothing but praise for the Service Department at
I have nothing but praise for the Service Department at Rod Hatfield. They keep my car in great shape! Fast, courteous and kind.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
fast service!
fast service! i was able to get a rental and everything was fixed correctly. very impressed
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The guys in service were very polite, courteous and
The guys in service were very polite, courteous and timely. My Equinox was serviced and finished with in a half an hour. I was early for my appointment and got right in.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very patient and easy to work with.
Very patient and easy to work with. Very knowledgeable and extremely polite and positive. Greeted with a smile
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Was told one price when making appointment but was half
Was told one price when making appointment but was half as much again as originally quoted.
- Customer service 3.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Chris was really nice and patient and very up front about
Chris was really nice and patient and very up front about time frame to look at car
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I wouldn’t recommend Rod Hatfield to anyone if you don’t
I wouldn’t recommend Rod Hatfield to anyone if you don’t like being lied to you will not be satisfied. Dylan Creech lied to us about pretty much every detail. Wouldn’t text or call us back and we paid more than the Kelley blue book value that he also lied about. Go anywhere else but there!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
