Reviews
Quick and easy service department.
Quick and easy service department. Reasonable prices for a dealership. Nice staff. Nice building. The end
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Very good service.
Very good service. I trust that they cared for my Prius while not charging me for unnecessary services.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Extremely happy with the care and service I received for
Extremely happy with the care and service I received for maintenance on my Toyota Camry. Tim Fox made sure to explain what was recommended, and brought me to look at my vehicle with the technician before any decisions were made. He even helped prioritize what was most urgent and what I could schedule for my next visit. I appreciate the the time he took to understand my needs and budget.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I think I got 8 Toyotas from this location!
I think I got 8 Toyotas from this location! And I enjoy working with David Bowles handling my service visits! Great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I had my Had vehicle serviced.
I had my Had vehicle serviced. Was pleased with service, cost and time it took. Amenities close by that you can walk to while you wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Brooke, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!
This is a no nonsense place.
This is a no nonsense place. They have a great service department, low dealer fees, and reasonable prices on all their vehicles. I have done a lot of business with Toyota of Rock Hill over the years and have never been disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jonathan, we are so happy to read such a great review about Toyota of Rock Hill! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My 2017 RAV-4 needed service.
My 2017 RAV-4 needed service. Ryan was my service advisor. He was very professional and polite. The car was given a full diagnostics and was serviced to my satisfaction. They recommended me of 8 things but I got the two most important items done. I had a good experience with them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Hosne, thank you for your kind review; we are happy to pass along your comments to the team here at Toyota of Rock Hill! If you have any further questions, please don't hesitate to reach out!
Immaculate, comfortable waiting quarters.
Immaculate, comfortable waiting quarters. Personnel kept me apprised of what was going on every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Not at all impressed with the finance manager, manny, our
Not at all impressed with the finance manager, manny, our salesman did a very good job, however we waited 2 hours for the dealership to detail the car and when finished it was still dirty and not vacuumed. Getting back to the finance manager, it seems that he must deal with unsavory people as he came across as being untrustworthy and frankly is the reason why I would not recommend this dealership to friends or acquaintances. Manny would do well at a dealership that has more respect for their customers.
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- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Very sorry for you experience and thanks for the kind words on Manny. We only get better through feedback and if you care to contact me at 803-328-2886 ext 2208 I would welcome the call (in which you can share more specific information). I also appreciate the comment on the detail / clean up job as we’ve recently switched providers. Dan Hinic General manager dhinic@toyotarockhill.com
Fox was knowledgeable and got my work started right away.
Fox was knowledgeable and got my work started right away. The work was comparable to the price elsewhere and always high quality.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nick, we're happy to hear you had such a positive experience with Fox! Please let us know if there is anything else we can do for you; we are more than happy to help!