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East County Preowned Superstore

(388 reviews)
Visit East County Preowned Superstore
Sales hours: 8:30am to 9:00pm
Service hours: 9:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 9:00am–5:00pm
Tuesday 8:30am–9:00pm 9:00am–5:00pm
Wednesday 8:30am–9:00pm 9:00am–5:00pm
Thursday 8:30am–9:00pm 9:00am–5:00pm
Friday 8:30am–9:00pm 9:00am–5:00pm
Saturday 8:30am–8:00pm Closed
Sunday 8:30am–7:00pm Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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(877) 695-2527 (877) 695-2527

Inventory

See all 183 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2006.
East County Preowned is the #1 Independent Dealer in California 10 years in a row! Huge selection of vehicles all in one location. Specializing in custom cars and lifted trucks. Financing available for all types of credit. We can finance ANYONE. Trades welcome paid for or not. Our vehicles are better than certified and for less money. We ship world-wide. We believe that our customers deserve to treated the way want with no pressure.

We also have a service center so if you've bought from us you can keep your vehicle in the best condition!

Service center

Phone number (877) 695-2527

Service hours

Monday
9:00am–5:00pm
Tuesday
9:00am–5:00pm
Wednesday
9:00am–5:00pm
Thursday
9:00am–5:00pm
Friday
9:00am–5:00pm
Saturday
Closed
Sunday
Closed

Meet our employees

Reviews

(388 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of East County Preowned Superstore from DealerRater.

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Interesting dealership, appears to have a lot of good

Interesting dealership, appears to have a lot of good vehicles. However, the back and forth over the internet indicates some interesting details. Apparently, the dealership adds on a GPS tracker that costs about $1000. According to the GPS provider, this is the high end of the cost for the tracker. Also, the tracker costs $20.00 per year to maintain your account. I was contacted by two different sales people, one very nice, the other was not pushy but to me, it was interesting that I had two people involved in the potential transaction. I did like the vehicle and it is unfortunate that it was sold before I could make arrangements for it. Additionally, I would think that a smart salesperson would review the parameters of the vehicle I was searching for and offer other potential vehicles for sale on the lot.

Interesting dealership, appears to have a lot of good

Interesting dealership, appears to have a lot of good vehicles. However, the back and forth over the internet indicates some interesting details. Apparently, the dealership adds on a GPS tracker that costs about $1000. According to the GPS provider, this is the high end of the cost for the tracker. Also, the tracker costs $20.00 per year to maintain your account. I was contacted by two different sales people, one very nice, the other was not pushy but to me, it was interesting that I had two people involved in the potential transaction. I did like the vehicle and it is unfortunate that it was sold before I could make arrangements for it. Additionally, I would think that a smart salesperson would review the parameters of the vehicle I was searching for and offer other potential vehicles for sale on the lot.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Friendly folk but salvaged title cars for sky high prices

Friendly folk but salvaged title cars for sky high prices definitely wasn't what I was told and on top of that couldn't even test drive the car I wanted cause it wasn't ready and they also wanted to run my credit score just to test drive which is a red flag

Friendly folk but salvaged title cars for sky high prices

Friendly folk but salvaged title cars for sky high prices definitely wasn't what I was told and on top of that couldn't even test drive the car I wanted cause it wasn't ready and they also wanted to run my credit score just to test drive which is a red flag

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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He was quick and to the point made the process very easy

He was quick and to the point made the process very easy and explained everything nicely.

He was quick and to the point made the process very easy

He was quick and to the point made the process very easy and explained everything nicely.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Nice experience and they help me getting a good deal and

Nice experience and they help me getting a good deal and easy monthly payments, Thanks to James Duke and Pourie

Nice experience and they help me getting a good deal and

Nice experience and they help me getting a good deal and easy monthly payments, Thanks to James Duke and Pourie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
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I had a preapproval from capital one I went to the dealer

I had a preapproval from capital one I went to the dealer picked out the truck i wanted they ran my credit asked how much down payment I could put down and now they don’t respond to me. Very poor customer service. Waste of my time

I had a preapproval from capital one I went to the dealer

I had a preapproval from capital one I went to the dealer picked out the truck i wanted they ran my credit asked how much down payment I could put down and now they don’t respond to me. Very poor customer service. Waste of my time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Redirect your business elsewhere.

Redirect your business elsewhere. We were conned by Marcos and Karl -- be careful. Marcos and Karl offered us a price on a car that they said would not change (in writing!), so we spent money on a pre-purchase inspection with a third party mechanic, which Marcos and Karl knew about and agreed to. The inspection cost me $175. This inspection revealed some problems with the car, including that the main control knobs for the screen don't work. Karl and Marcos came back to us saying they would fix the issues, and we said okay. Then after a day they told us it was actually too expensive to fix, and they could no longer honor us the same price. A little disappointing since they said the price wouldn't change, but we understood to some degree. We asked, though, that they at least refund our inspection money since they're using the knowledge from it to fix the car and sell for a higher price. We contacted them several times offering them a chance to rectify this. They ghosted us. We've reported them to the BBB and want to warn you not to work with East County if you are looking for an honest experience.

Redirect your business elsewhere.

Redirect your business elsewhere. We were conned by Marcos and Karl -- be careful. Marcos and Karl offered us a price on a car that they said would not change (in writing!), so we spent money on a pre-purchase inspection with a third party mechanic, which Marcos and Karl knew about and agreed to. The inspection cost me $175. This inspection revealed some problems with the car, including that the main control knobs for the screen don't work. Karl and Marcos came back to us saying they would fix the issues, and we said okay. Then after a day they told us it was actually too expensive to fix, and they could no longer honor us the same price. A little disappointing since they said the price wouldn't change, but we understood to some degree. We asked, though, that they at least refund our inspection money since they're using the knowledge from it to fix the car and sell for a higher price. We contacted them several times offering them a chance to rectify this. They ghosted us. We've reported them to the BBB and want to warn you not to work with East County if you are looking for an honest experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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As a generl manager of a superstore, Karl Albright or

As a generl manager of a superstore, Karl Albright or Carl Albright whatever his oficial name is should have the management ability to act as a manager and handle customer in a professional way. Not sure how he got to this position but he is definalty not qualified as GM of a dealship. No wonder the rating in this store sucks. The leadership is weak, the GM is cone artist and the way they treat their customers is beyond horrible. If Masood Khoroshi as president of East County Preowned really wants to keep his doors open, he must eliminate this GM.

As a generl manager of a superstore, Karl Albright or

As a generl manager of a superstore, Karl Albright or Carl Albright whatever his oficial name is should have the management ability to act as a manager and handle customer in a professional way. Not sure how he got to this position but he is definalty not qualified as GM of a dealship. No wonder the rating in this store sucks. The leadership is weak, the GM is cone artist and the way they treat their customers is beyond horrible. If Masood Khoroshi as president of East County Preowned really wants to keep his doors open, he must eliminate this GM.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Tony for your review,  It is not a surprise that you left a bad review after hearing the way you speak to others on the phone. Your language of choice reminded me of a child in elementary school trying to show off for the other kids in class. Or as a brat throwing a tantrum because his mom told him he could not have any candy at the store. As adults we can disagree without name calling and vulgar language. If my hanging up on you due to the way you were speaking with me is an indicator of how you do business, I can only assume you have had many short conversations in your life. We do thank you for the opportunity of doing business, but we respectfully decline to do business with you from now or into the future as your temperament is not what we would expect from a customer. I hope that you are able to understand your shortcomings and can reflect with growth in your life. Best regards Karl (GM)

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Great service provide me all that I needed and more than

Great service provide me all that I needed and more than what I expected thank you

Great service provide me all that I needed and more than

Great service provide me all that I needed and more than what I expected thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I think this dealership states on their site that they

I think this dealership states on their site that they were rated high as an independent car dealer. Well, I don't know how they got that. I think this is wrong, these people don't even have the courtesy to call people back. I think if you are not a top tier credit person, they will just ignore you.

I think this dealership states on their site that they

I think this dealership states on their site that they were rated high as an independent car dealer. Well, I don't know how they got that. I think this is wrong, these people don't even have the courtesy to call people back. I think if you are not a top tier credit person, they will just ignore you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
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Excellent sales man, he was able to help both me and my

Excellent sales man, he was able to help both me and my wife find cars that matched the needs of what we wanted.

Excellent sales man, he was able to help both me and my

Excellent sales man, he was able to help both me and my wife find cars that matched the needs of what we wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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