East County Preowned Superstore

James Duque went above and beyond assisting my husband and me in looking for a vehicle. We have gone to the Superstore several times and this time around we found a vehicle that we liked. James receives a 5 stars for his excellent service, professionalism, and patience in dealing with us. The dealership manager, Pouria, also was very helpful and answered all the questions my husband had. Thank you to James and the Superstore for an excellent job well done. We are very happy with our choice of vehicle.

I Bought 20 12 ram 1500 Yet they never disclosed that it was in an accident they never changed to oil it has oversized rims on it that are too big for the truck I've had to pay for stuff to be fixed when they should have fixed everything before I bought it do not buy anything from this dealership there are flyers scam artists they don't fix anything before they sell Em they don't detail Em or even wash the cars when you smile Everyone from the owner all the way down to the mechanics are crooks liars POSS

Bring your own mechanic, don't trust the safety inspection sticker and expect high monthly payments no matter what your credit score is. The sales person was really and helpful nice though.

They were very professional. James Duque really took the time to show me the best options for me. Pouria made sure that I got the best interest in my car loan. Highly recommended! They do check to have the best quality cars. 5 stars 🌟 on all areas!

Yes! Absolutely! Highly recommended! These guys are awesome! Man ! Their parking lot has great selection of new and used cars and trucks and SUVs. A+

We met up w Ali Gaspeed and he was very helpful and accommodated to our needs as a first time trade in customer. Excellent sales associate. Would recommend to others. He let us test drive the car we wanted and offered to continue driving a little longer. Gave us what we wanted. He went out of his way jump start our new car after the lights were left on. He personally put air in the tires. Even told us to bring the car back for maintenance needed whenever we were available. Customer service was amazing. Felt like I was in the right place.

" "BUYER BEWARE"" Now I know why these guys are on the Navy's do not buy from list!!! I Bought a BMW X3 it ran for 2 months before I had major issues with it now it..... Needs A New Engine ....Dealership EAST COUNTY PREONWED SUPERSTORE...won't do anything about it! I paid 8,900$. I put 6,000 ...cash as down payment I stopped paying payments due to them not contacting me back answering my phone calls or returning my emails After 4 month..around Chirsmas .... they said they would take a look at it and maybe fix it.. to get it to them. I had it TOWED to ECPS .. Now they repossessed it.. I NEED TO COME UP WITH $4,000 TO GET THE CAR BACK WELL IT'S ABOUT $7,000 TO REPLACE THE ENGINE CADILLAC CONVERTERS SO I'M NOT SURE THE CAR IS WORTH ITNOT VERY HONEST!! THESE GUYS ARE VERY xxxxTIER BUYER BEWARE I WOULDN'T BUY ANYTHING FROM YOU. CARL ALBRIGHT IS THE GM .. HE'S THE ONE THAT WAS DEALING WITH. Thank You Daniel W. San Diego

The experience was a bit long but comforted by the fact that it means they make sure to be very thorough. Ali was very professional and friendly. Pouria made sure you understands exactly what the numbers and facts are. Highly recommend.

Super friendly and very helpful even for a first time buyer. Been to multiple dealerships and had the best options and most friendly staff. Definetly will be back.

I worked with James Duque to find a really cool Audi that suites my needs and shows my personality well. Thanks so much for your help!