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East County Preowned Superstore

(387 reviews)
Visit East County Preowned Superstore
Sales hours: 8:30am to 9:00pm
Service hours: 9:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 9:00am–5:00pm
Tuesday 8:30am–9:00pm 9:00am–5:00pm
Wednesday 8:30am–9:00pm 9:00am–5:00pm
Thursday 8:30am–9:00pm 9:00am–5:00pm
Friday 8:30am–9:00pm 9:00am–5:00pm
Saturday 8:30am–8:00pm Closed
Sunday 8:30am–7:00pm Closed
2022 consumer dealer award
View 3 awards
2022 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
(877) 695-2527 (877) 695-2527

Reviews

(387 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of East County Preowned Superstore from DealerRater.

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It was a great experience!

Robert explained every thing I needed to know about buying my car. It was a very streamlined process and I felt everyone who works there enjoyed their job. That made the whole experience wonderful! Thanks! Lynne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Robert is the best

Robert went above and beyond for me when I purchased my vehicle. After moving from across the country he picked me up at the airport, brought me to the dealership, took me to the car I THOUGHT I wanted but it turns out I liked a different one better! He made sure he didn't just sell me ANY car, he wanted to make sure it truly made me happy. He wasn't like your basic car salesmen when they pressure you into things. He was awesome and totally had my back. Not to mention he was nice enough to buy me lunch while my paperwork was being finished! What a guy! I highly recommend Robert at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Pulled a rabbit out of a hat!

I was not sure what to expect, but the whole staff was extremely helpful and accommodating. Robert especially was very helpful and respectful, and only gave me the information I needed to make a decision and now, I have never been happier with a car purchase than I am with East County Superstore. Thanks again guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Good value vehicles, no nonsense, took me through.

Could have been more up-front about the process used to get vehicles and what the typical history is for a used vehicle. I took my vehicle to a mechanic and somewhere along the line the engine had been 'cleaned' so it looked new, but this actually made it difficult for the mechanic to diagnose possible leaks, etc. The car I bought had 70,000 miles and was in good condition. Anybody purchasing an older car should expect to drop a grand in repairs as soon as they get it. That's about what this one cost, which is par for the course. The mechanic said overall a great car. EC Pre-Owned did a good job of negotiating the deal with me. Could have been more straightforward about the theft ID thing tacked on at the end. Overall great experience.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

my daughter car

Love it Michael is awesome go see him he will take care of u it was a great experience I will buy all my cars there and if you are looking for a car go see superstore ask for Michael in el cajon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

the joy of shopping

Go to George he's the man! He made my experience a smooth one and is the perfect saleman to take care of you. Ill be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Superstore us pretty awesome

Kamran was so helpful. The rest if the staff was just as kind and helpful. From Kamran to Carlito. The finance and the manager to the General manager. Service is number one. Thank you for all your help. - Maria B

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing!

I highly recommend speaking with Jeff, he literally found me the perfect car and worked out every problem that would be prevent me from getting one. Excellent customer service. I appreciate you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

BEST EVER!

Best customer service ever. John definitely ensured we were well taken care of. Thank you so much team of East County Pre-Owned Superstore. We are happy owners of a 2016 Ram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast and easy

They got me in and out with a great car. Definitely worth getting a car with them. Would recommend to my friends. Thanks a lot guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.