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Bourne's Auto Center

(5,154 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 16 awards
2024 state dealer award 2023 state dealer award 2020 state dealer award 2018 state dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
(508) 219-4522 (508) 219-4522

Reviews

(5,154 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bourne's Auto Center from DealerRater.

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This is my second vehicle purchase at Bournes.

This is my second vehicle purchase at Bournes. Jose Garcia listened to what my wants and needs were and was very patient with me as I looked at every possible suv for my family. I spent the entire day there and Jose was such a help through it all. I would buy all my cars at Bourne’s. Their stress free buying experience is very refreshing and unmatched. Thank you again Jose, Kris, Shawn and everyone at Bournes :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Mike Kelley General Manager

It was a pleasure buying my Jeep Grand Cherokee, Jose was

It was a pleasure buying my Jeep Grand Cherokee, Jose was amazing from the start to finish. Ask for Jose for your next purchase. Shawn was amazing as well, best team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Consumer response

Jose and Shawn was great from start to finish with me purchasing my Jeep. They both had wonderful customer service. They will not let you down.

Amy was great.

Amy was great. She followed up with me several times. Due to my work schedule I missed two appointments. Amy still checked in. She responded promptly with all the info I needed. !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words for Amy, and for taking the time to leave us this wonderful feedback! Mike Kelley General Manager

Bourne is a top notch dealership.

Bourne is a top notch dealership. Every time I have needed assistance, the employees have exemplified good customer service and transparency. Special thanks to Paul Sandler for his honesty, proficiency and professionalism throughout my experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Here at Bourne's Auto Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Paul. We appreciate your review! Mike Kelley General Manager

Kyle Bloom is the Salesperson you want!

Kyle Bloom is the Salesperson you want! He works so hard to make sure everything is perfect for his clients without any pressure. We must have tried 30 cars before finding the correct one, Kyle never blinked. His crue is fantastic. We will be back to see Kyle Bloom for the next car as well! He is the kind of person you want to have a Brew with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Bourne's Auto Center! Congrats on your new purchase, and let us know if Kyle and our team can be of any more assistance! Mike Kelley General Manager

It was a pleasant atmosphere inside dealership, relaxed

It was a pleasant atmosphere inside dealership, relaxed and not a room full of stress! Jose was great, very attentive to our needs. He was efficient and the transaction was very easy. Overall a positive experience, and I would highly recommend Bourne Auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

Kevin went above and beyond helping me with the purchase

Kevin went above and beyond helping me with the purchase of this Tacoma. His knowledge and patience was second to none. Couldn’t recommend a better guy to help you with you’re next car. He helped me every step of the way answered every call and email. If you need a car go to Kevin at Bournes auto!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that Kevin was able to help you with your Toyota Tacoma purchase. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bourne's Auto Center! Mike Kelley General Manager

Jose G was great to work with.

Jose G was great to work with. He made sure I saw all the options for what I was looking for. It was a very relaxed no pressure process. He listened to what I was looking for and what features were important to me and made sure I was able to test drive everything that fit my needs and wants. I would recommend Jose to anyone looking for a new vehicle. This is the 2nd vehicle we purchased from Bourne and have been very happy with the service both times. Thank you, Jose!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Mike Kelley General Manager

Jose was very helpful and great to work with and was able

Jose was very helpful and great to work with and was able to help me find and purchase a replacement vehicle in two short visits. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with Jose. I'm glad to hear he delivered such a great experience! Mike Kelley General Manager

We had a very good experience with everyone at Bourne

We had a very good experience with everyone at Bourne Auto Sales starting with Amy who contacted us about setting up an appointment to test drive the cars we were interested in. Kyle our salesman was very easy to work with and made buying a car pleasant. Dave who helped us get through the financing was also easy to work with. We would gladly recommend this dealership to anyone looking to buy a used car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Mike Kelley General Manager