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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 2:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Friendly, honest and helpful.

We worked with three different people who all seemed to work so well together. Justin, Alec and Jeana were very helpful and kind. Not pushy at all! They respected what we wanted and showed us different makes and models that actually fit our price range without going thousands over. They made the buying process quick and easy and really worked with us to get us the best deal. I would highly recommend them. Knowledgeable and friendly. Totally worth the 2.5 hour drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service

Auto Haus was super helpful in my car buying experience. They stayed open late because I couldn’t get out of work early and everything was very quick and painless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly and helpful staff

Came and went to check out and test drive cars and never once did they get upset about me just test driving cars so that i could find the right car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to do business

Justin Was very helpful, the car was very reasonably priced compared to competitors, and everything was well explained and went smoothly as it could have. Easily 5 star, fast service and I’d recommend them to anyone and would go there again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast, friendly and great to work with.

We worked with Alec who was very friendly and strait forward with everything . Very easy process . Would go back for any other vehicles in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Made good to go

Quite impressed with the flexibility of this dealership. We trusted them because they trusted us .... they let us test drive it alone which doesn't always happen AND they let my wife drive it 90 miles to show me, keep it overnight & bring it back the next day! We found a couple mechanical issues that were not on the disclosure but they explained & remedied ALL of them after their exam of the vehicle. They were efficient & fast to close the deal, no dawdling or additional "sales pitches", took time to give us a tutorial on the features, filled the tank with gas & sent us on our way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They stand behind their vehicles!

I bought a 2500 Dodge Ram after searching for months from Auto Haus. They had a ton of great reviews and I can assure you, I now know why! I had some issues with my truck and they completely fixed. They were very responsive and made sure everything was taken care of. Very hard to find good honest people, but here they are! Thank you so much again to Joe and and Brad! I would highly recommend buying from Auto Haus!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great Experience! !!!

It was the best dealership I've been too. Very nice people and they treated me great. Very helpful. I would recommend them to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bradley is AWESOME!!

Shopped around, and connected with Bradley at Auto Haus. Found the MINI I was looking for on his lot in great shape. Bradley carried on a dialogue with me over a week. He remained patient and responsive all the while, and worked with me on a great deal. We will definitely be purchasing our next car here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

So stress free!

I have to tell you I dont usually enjoy the car buying process. I have purchased at other facilities over the years and NEVER met or talked to the manager or owner. Bradley was so kind and you could see it resonates throughout the dealership. Justin and Alec were equally friendly and helpful! I purchased a vehicle but not before taking it to my mechanic to inspect it for peace of mind. Justin had no issue with that request. Much to my surprise some of the costly maintenance items were already done!! Fresh oil change, brand new brakes and rotors, and even tuned up with new plugs, etc. Bradley professed that they "set their vehicles up right" so customers dont have worries or issues to deal with. He was absolutely honest and it held true!! I WOULD HIGHLY recommend you giving them an opportunity to help you. You won't be disappointed! Thank you Justin, Alec, and Bradley for an absolutely wonderful experience!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.