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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Amazing Service

Bradley and his team were amazing to work with. He was honest and straightforward with our transaction. There were a couple issues that came up with the car after we drove it for a while that Auto Haus couldn’t have known about unless they drove it excessively and they took care if repairing it all for me. I have purchased a lot of vehicles and buying with them has been one of the best experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Quick and Easy

I stopped at the Auto Haus on a random day to look at a car I was interested in. They were more than accomodating on test driving. This team is not pushy at all! They gave me realistic ideas of downpayments and payments. It was a very comfortable experience. Will definitely buy from them again. Thank you Auto Haus!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent service

I called on Thursday night and told them I was interested in 2 vehicles and they got me pre approved that night and went down Friday around 2 pm and test drove both cars and I was heading home with my new car at 430 pm . Everyone there was very kind and the service was good and fast .And they really do go completely over their vehicles and check everything out good . I would definitely recommend Auto Haus to anyone looking for a good used car. Thank you so much for your kindness

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Perfect car buying experience!

Bradley and his team are amazing! They redefine the word awesome. The experience was perfect and our new vehicle is better than that! Bradley and Auto Haus are super easy to do business with! A big Thank You 😊

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cadillac purchase

Was very helpful and friendly staff that showed us whatever car we wanted to see and moved cars to get out also gave us car wash certificate to pew because car wasn’t clean enough for there standard

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AWESOME

I told them what I was looking for, and they found exactly what I wanted!!!! This experience could not have been any better! Thank you, Auto Haus on Velp!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best experience I’ve ever had buying a vehicle

My growing family and I were in need of new vehicles and the folks at Auto Haus made the entire process not only stress free but enjoyable.. They’re infinitely knowledgeable and professional and yet amazingly personable.. They made it possible for us to purchase not 1 but 2 vehicles in a short enjoyable time, because of them I can rest easy knowing my family are in good hands and riding in safe reliable vehicles now and in the future..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful experience!

It took a while to purchase but I was kept in the loop of what was going on with the vehicle. I asked to be the first contacted when it finally became available, and I was. All the staff I spoke with Bradley, Phil, Jeana, and Justin, were most helpful. Phil even hung around and waited for me on a Saturday to give me the opportunity to take the vehicle home for the weekend before I made my decision about purchasing it. Thank you all!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We knew this was the only place to go!

When we decided that is was time to upgrade and trade in our '15 Fiesta ST, we knew there was only one place to go, Auto Haus on Velp. We took a ride down to Green Bay on Saturday, test drove the '15 BMW X5 on Bradley’s lot and knew that we were in good hands. Before leaving the lot we had a VERY fair trade-in offer on “Magnus” (our Fiesta), and just needed to take the rest of the weekend to make sure we were making the right move. On Monday morning, with one short phone call and a couple of text messages from Jeana and Bradley, we had a deal. Tuesday afternoon, we made our way back to Green Bay and after about 10 minutes of paperwork, stood posing for a photo with our new vehicle. Bradley and his crew were helpful ever single step of the way and not once did we not have confidence that they would take care of us. This is our third time working with Bradley and his team at Auto Haus, and per usual, they don’t disappoint. We rate Bradley and team 5 stars across the board.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My best car buying experience yet!

These guys were helpful, honest, and fair! Not only did they help entertain my kids while doing the paperwork, but they answered all my questions and are very educated in this line of work! I have no doubt we made the best choice!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.