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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Exelent treatment

They make you feel very comfortable during the process. Very friendly environment. We got everything we’ll explain and didn’t felt anxious or lost during the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Streamless

Bradley made the car buying process so easy. He was able to cater to my crazy work hours and help secure financing over the phone so I could sign and drive in one simple visit. Auto Haus will be my go to for future purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Happy!

Simply put, awesome service. I don’t with a couple different people during the process of purchasing a truck and it was outstanding in every step of the way. It was not a single unhappy person in the place LOL. The buying process was very simple, well organized and very competitively priced. I absolutely was purchased another vehicle from Bradley and his crew.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deal!

Bradley and Phill took great care of me. I hate shopping for cars but They made it enjoyable. No hassle or high pressure sales. There we're also no gimmicks (a.g. there is a lady coming from across state this weekend to get this). They also only have quality cars. I will shop here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

AMAZING

I would recommend anyone to come here! Seriously... BEST.. EXPERIENCE...EVERRRR!!! We are always treated fairly and like family. I couldn’t think of any better place to work with. Amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great place to go

Auto Haus was recommended to us by our local mechanic. Stopped by and checked it out after looking at the inventory on their website. The salesman was very nice not pushy at all. After checking out a couple other places we came back a few days later. We took the Chevy out for a trial drive and decided to go for it. The buying process was a very stress free process. We were very pleased with everyone we met there. We would definitely would recommend this place to everone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome! Great people, Great service!

Awesome! Had such a great experience! Staff are friendly and very enjoyable to work with.Thank you Brad and a big shout out to Jeana👍😁

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My new Honda SUV

Great customer service from Bradley to Justin and Jenny! I am very happy with my SUV and all the personal touches, such as, getting picked by the dealership to taking my SUV to the bank than back to the dealership. Made my life a lot easier! I highly recommend Auto Haus for you next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome!

These guys are the best! Bradley, Phil, and everyone else took such great care of me and made the car buying process a lot less stressful than it would have been anywhere else. This isn’t my first car I have bought here at Auto Haus, and it definitely won’t be the last!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Had $3500 in repairs in 4 months! Only gave me one car key!

I bought a 2013 Ford Taurus sho for $14,000. It was gorgeous looking!........But good thing I paid $3000 for an extended warranty, because it needed over $3500 in repairs in less than 4 months! I went to Autohaus and told them the issues I was having with the car, power steering randomly shutting off in mid turn, as well as randomly other times, 4 wheel drive randomly disengages and warning lights come on as well as stumbling idle, poor fuel economy and check engine lights coming on. They gave me a loaner for a day or so and called me back saying "we cant find anything wrong with it, come get it " so i drive out and switch vehicles. I start mine up and the check engine light is on, go figure, so i have them scan it, and the same code and problem that i told them about came up, the service manager Joe, if anyone thinks he is qualified to be called that, says "ohhh take it to ford and see what they can do." Thanks Joe, your real smart...hope your not well paid! Did you even look at my car?...I take my car to Autoselect and they diagnose the check engine light and are now fixing it. Timing chains, $1,600 fix. Thats still not addressing the power steering issue or other issues. And on top of it all, they sold me a $14,000 car with one key, they didnt even tell me it only had one key. I had already signed for the car, then he hands me over one key, i say "uhhh, wheres the other one?" He says "ohh its coming in the mail yet from the last seller, well give it to you as soon as it arrives." They never gave me another key, not even when i went in to complain about the car issues. So i paid $14000 for a car with one key! They couldn't even just throw in a second key to keep a customer happy. All their cars look nice,....but if you dont take them straight to another shop and have it thoroughly inspected, you can expect to be making repairs to the vehicle. Just enough to sell! Im not a happy customer, i paid $14000 for a car with one key(unknowingly), that needed thousands of dollars worth of repairs, before i even left the lot! This was my dream car since high school, I finally got it!.......except I feel cheated out of my money in the process! Would not recommend this dealership to anyone! Thanks for some stress and headache AutoHaus!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.