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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
View all hours
Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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OVER THE TOP

"A great philosophy is at work here!" A staff that truly wants to work with you AND please you! This experience gives the title ... a Car Salesman a whole new definition. This is "MY Dealer For Life"...make him yours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No BS

Bradley and his staff are all about offering the best customer experience possible. I feel that I got a fair deal on a good vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Comfortable experience

Phil & Jeana definitely make you feel welcome & are easy to deal with. They are friendly & Helpful with all questions. It wa a very nice experience overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Extremely Pleasant

This was my first time at Auto Haus. Everyone was extremely happy and friendly. They were patient and super helpful and not pushy to make a sale. They talk to you as a person not just a customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing experience

Amazing group of people that work here and glad they made my purchase a very enjoyable time! Justin and the team went above and beyond what I was expecting! I would recommend anyone to stop by and take a look!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

One Stop Shopping!

Customer service staff was very friendly and knowledgeable as well as hands on. Provided options for warranty, insurance, loans and calculated monthly payments allowing for informed decision making. Appreciated staffs willing to work with our time frame which was limited. Thank you for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

No Piranhas

Exceptional people who care. It sounds cliché but it’s absolutely true. Phil and Bradley are the real deal. A great experience. This is not the typical car sales lot. Low stress combined with high customer service. We will be back for our next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Seamless purchase

Purchased truck site unseen from out of state. Was everything they said it would be, and they had everything ready for me to purchase and get moving out the door. They even worked with me a little bit on price to get the deal done before I purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Go no further

Justin, Justin, Justin! Thank you for your help and expertise. Jeana your a subject matter expert and know you stuff. Bradley you have a great professional team and high quality, good looking vehicles! This is your one stop shop for all you automotive needs, from service to sales Autohaus on velp has you covered. The friendly staff to go out of there way to give you the best possible deals and service. I would reccommend to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great service at Auto Haus

Jeana was very helpful with providing us with every detail needed to buy our Lincoln SUV. I will be recommending Auto Haus to family and friends! Great service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.