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Auto Haus on Velp

(1,142 reviews)
Visit Auto Haus on Velp
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
(920) 471-4873 (920) 471-4873

Reviews

(1,142 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Haus on Velp from DealerRater.

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Always a Pleasure!

My family has purchased several cars from Bradley and his crew over the last handful of years. From beginning to end the process of finding, and purchasing a new car can be overwhelming. Bradley and his team make the task seem effortless. Bradley pulled together a great deal for me, while Phil and Justin supplied great customer service with smiles and efficiency. Nice team work! I love my car, Thanks Auto Haus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Outstanding experience

One of the best experiences I have ever had dealing with a used car lot . The staff was great . They couldn’t do enough to make sure I Was more than satisfied with the purchase of a great vehicle and no pressure . I highly recommend there dealership for your next used car purchase. I would just like to say thank you to everyone who helped me during this purchase

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great car buying experience!

I had a pretty good idea of what I wanted in a car when I came to try out a few cars in my price range. They went above and beyond to make sure the car I chose had everything I wanted and more. Great people to work with! Great customer service! Love my car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome experience!

We came in with a pretty specific idea of what we wanted in mind when upgrading our family car - the process was quick, smooth, and we are extremely happy with our new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Update to previous review

I had previously written a review about my 2011 Yukon. It referenced some repairs that the vehicle needed and my frustration with the fact that I just pirchased the vehicle and immediately found things wrong. Joe contacted me and went above and beyond to rectify the situation. He went our of his way to make sure we were taken care of and that all of the repairs were made and quickly too. Thank you so much Joe for taking the time to talk with us and making sire we left the dealership happy. Also, thank you to Phil for always taking the time to talk with us. If you choose to go to Auto Haus I definitely recommend working with Phil for sales, he is the absolute best. For anything to do with the service department definitely go to Joe, he will help out in everyway he can. You will be very pleased with the customer service you get from both of these guys.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quality

A lot of quality used vehicles. Bradley and all his team are a pleasure to work with. When I am looking for another car Auto Haus will be on top of my list.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experiences and trusted dealer!

Great customer service and honest dealer! Bradley did a good job taken care of my family's need and getting them the right truck with car starter and underbody protection! Auto Haus will be our go to dealer in the future. Recommended to anyone looking for a new car or truck. Thanks, Bruce Vang

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Another outstanding experience again wih this dealership !

The new guy Phil is a great addition. They all go out of their way to be sure you are satisfied with your transaction. Customer service is over the top !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exciting, Transparent & Easy buying experience

We had a great experience with everyone at AutoHaus. We appreciated the transparency in price, condition, and communication through the whole process. We feel we purchased a quality car at a fair price. The purchase process was exciting and smooth. We will definitely recommend AutoHaus to our friends and family, and return back in the future! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wide selection, but not personal service

Nice wide selection of vehicles, tried to push on warranty program to hard, personal service was lacking owner sat behind computer and just kept typing to get pricing and the car out the door. Would not discuss trades. Owner bragged about volume they sell through, I am sure they do with the great selection of makes and models but could improve on customer needs. Lot personal was zero pressure, inside was a different story. Owner took numerous personal calls on his cell phone while working with me. Vehicle purchased needed service within first few days even though they commented that it was checked over.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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