Reviews
Bought a 25 Discovery Sport courtesy vehicle. The salesman Glen was excellent. But the car needed the brakes "serviced" before I could take it. It only had 9k miles. But when I picked it up the brakes were still whirring. I should've turned right around but I figured maybe I needed to knock the dust off of them. A week later I text Glen to let him know of the problem. He scheduled me for the following week to have them looked at. In the meantime I made the mistake of painting the calipers. So, I dropped the car off to get looked at and get a call an hour later from service stating theres nothing they can do because I voided the warranty by painting the calipers. I explained the car should never have been sold in that condition. She claimed they replaced all 4 pads and rotors before I picked it up and there was nothing more they could do. I personally think they knew about the brakes the whole time. Because I paid cash for my car and declined their overpriced warranty they found a way to screw me. Never again!
Bought a 25 Discovery Sport courtesy vehicle. The salesman Glen was excellent. But the car needed the brakes "serviced" before I could take it. It only had 9k miles. But when I picked it up the brakes were still whirring. I should've turned right around but I figured maybe I needed to knock the dust off of them. A week later I text Glen to let him know of the problem. He scheduled me for the following week to have them looked at. In the meantime I made the mistake of painting the calipers. So, I dropped the car off to get looked at and get a call an hour later from service stating theres nothing they can do because I voided the warranty by painting the calipers. I explained the car should never have been sold in that condition. She claimed they replaced all 4 pads and rotors before I picked it up and there was nothing more they could do. I personally think they knew about the brakes the whole time. Because I paid cash for my car and declined their overpriced warranty they found a way to screw me. Never again!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
I haven’t bought a car since 2008 and dreaded the car buying experience but Cory was easy to work with, super responsive to my emails and texts and patient enough to drive my Defender Trophy 2026 all the way to my work garage to see if my roof rack will clear the garage height. She has the patience to provide me all lease and buy options that I wanted to see. I couldn’t be more happy with my car and Cory ultimately made my car buying experience really painless.
I haven’t bought a car since 2008 and dreaded the car buying experience but Cory was easy to work with, super responsive to my emails and texts and patient enough to drive my Defender Trophy 2026 all the way to my work garage to see if my roof rack will clear the garage height. She has the patience to provide me all lease and buy options that I wanted to see. I couldn’t be more happy with my car and Cory ultimately made my car buying experience really painless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience Mike Hiraldo was so helpful. This was the second car we purchased with Mike and will return again.
Great experience Mike Hiraldo was so helpful. This was the second car we purchased with Mike and will return again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Attention to detail and excellent customer service. The valet pick up service is an excellent, stress free option for the customer that I truly appreciated.
Attention to detail and excellent customer service. The valet pick up service is an excellent, stress free option for the customer that I truly appreciated.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful experience. Mike was the consummate professional - helpful, knowledgeable, thorough. He ensured the failed battery was troubleshot and replaced. Communication was solid and ongoing. Car was returned on time, running properly, and cleaned on the inside and outside. (Thank you for that too!)
Wonderful experience. Mike was the consummate professional - helpful, knowledgeable, thorough. He ensured the failed battery was troubleshot and replaced. Communication was solid and ongoing. Car was returned on time, running properly, and cleaned on the inside and outside. (Thank you for that too!)
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
All the folks I have encountered at the dealership are super nice. Everyone is attentive-and willing to help, regardless of the reason for my visit.
All the folks I have encountered at the dealership are super nice. Everyone is attentive-and willing to help, regardless of the reason for my visit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Staff were prompt and friendly during my service appointment. I waited at the dealership while my oil change and inspection were being performed, it was quiet and comfortable in the waiting area.
Staff were prompt and friendly during my service appointment. I waited at the dealership while my oil change and inspection were being performed, it was quiet and comfortable in the waiting area.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Everything was great. We definitely appreciate Mike and the entire staff. Always a great experience.
Everything was great. We definitely appreciate Mike and the entire staff. Always a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Mike Hiraldo in Sales is superb! He went above and beyond and really has a firm grasp of what the luxury car buying experience should be all about. Mike Coccoli in Service has been a pleasure to work with as well.
Mike Hiraldo in Sales is superb! He went above and beyond and really has a firm grasp of what the luxury car buying experience should be all about. Mike Coccoli in Service has been a pleasure to work with as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Solved problem so far, accommodated us expeditiously, provided loaner, washed the car in addition to service.
Solved problem so far, accommodated us expeditiously, provided loaner, washed the car in addition to service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair