Reviews
Glen provided an excellent service and whole different...
Glen provided an excellent service and whole different experience especially for a demanding customer like me and Coming from another dealership Mercedes that was so bad to me. Now I am sold just because of him. job well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent and courteous service. I love the fact that my...
Excellent and courteous service. I love the fact that my vehicle is picked up for service and dropped off once completed. Mike and team were able to easily detect what was wrong and provided me with all respective details.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amazing car buying experience.. Mike Hiraldo went above...
Amazing car buying experience.. Mike Hiraldo went above and beyond to find me exactly what I was looking for. I couldn’t rate both Mike and the dealership enough.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Company was very easy to deal with. Mike did an awesome...
Company was very easy to deal with. Mike did an awesome job and always answers any questions about my new car in minutes. Quick and easy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a great experience at Jake Kaplan‘s. Mike Hiraldo was...
Had a great experience at Jake Kaplan‘s. Mike Hiraldo was my sales rep and was an extremely down-to-earth and straightforward person to work with. He made my trade-in as seamless as possible and worked with me in earnest to get to a price that worked for both sides. No games. Mike also went above and beyond facilitating transfer of insurance, registration etc. when it came time for papetwork. I was driving home in my new (used) 4Runner in record time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you mike for helping me with my new Range Rover! So...
Thank you mike for helping me with my new Range Rover! So kind and helpful and really went the extra mile to make sure it was in my budget!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Had a wonderful experience. They gave me all of the...
Had a wonderful experience. They gave me all of the equity available on my prior vehicle and found me the payment that works. The dealership brought in the defender with the color combination trim and options that I wanted. Glen was a pleasure to work with during the entire process.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Always a pleasure working with Elaine! She has all...
Always a pleasure working with Elaine! She has all answers to my questions. Very knowledgeable. And Lauren in finance helped the final stages go very smooth.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The Service Team @ Jake Kaplans is Always Top Notch ,...
The Service Team @ Jake Kaplans is Always Top Notch , with there attention to detail and extremely courteous and helpful to any of your needs . I really appreciate that they also help in providing a loaner vehicle as well .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Everyone at Kalan JLR made buying a vehicle from 1000...
Everyone at Kalan JLR made buying a vehicle from 1000 miles away and easy experience. Insurance transfer was taken care of. Would not hesitate to buy again from Kaplan, even from Georgia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
