Mercedes-Benz of Westminster

I would not recommend Mercedes-Benz of Westminster. My experience was very disappointing. Instead of trying to understand and resolve my concerns, the conversation began with, ?You have to remove your bad review.? That is not how customer service should work. Reviews are based on a customer?s personal experience, and no one should feel pressured to remove or change them. Later , I visited Mercedes-Benz of Littleton, and the difference was remarkable. The staff was welcoming, respectful, professional, and genuinely focused on providing excellent customer service. They listened, treated me with courtesy, and made me feel valued as a customer. The contrast between the two dealerships speaks for itself. I sincerely appreciate the professionalism and customer care shown by the team at Mercedes-Benz of Littleton.

Always get great service from Tyler. Quality customer service. They are easy to work with and keep you updated on you car and its needs.

Bought a new Sprinter for a new business venture. Came in on a Saturday and Steve Brown quoted a price that was very competitive. Gave me his cell number and was very communicative.

Tyler was very prompt in communication and responsive to questions on my vehicles diagnosis Everything clearly explained and spelled out as to order of importance

Great service. I got my car back same day only after a few hours! The communication was exceptional and I felt very comfortable leaving my car.

Very professional, courteous, thorough and on time. Easy loaner arragement. Technician provided a video of the maintenance. Work was completed in reasonable amount of time.

Service was great. Service was fast. Service was easy. Complimentary rides provided after drop off and for pick up. Have been coming here for years.

Error did not get fixed still getting the SOS inoperable. They did an update to software for gps and error. Tyler was great to work with and very helpful.

Hayden Roberts was an outstanding representative for the Mercedes dealership. He went above and beyond our expectations. Knew his product well and there wasn?t a question he couldn?t answer. We are very pleased with our purchase of a AMG.

We had good communication before, during, and after our service. The service department got us right in, at our scheduled time, and our vehicle was ready when they said it would be.