Mercedes-Benz of Westminster

Service with attention to detail; responsive; follow up. I have recommended Mercedes service to others.

My advisor Tyler Roby is awesome. He always provides exceptional customer service! Thank you, Tyler!

Excellent reliable fair priced service Trustworthy Loaner program generous and efficient. Worthy of outstanding reputation

Excellent communication great service team and representative. Always keeping and updating records of maintenance throughout

I came in for a minor issue without an appointment. I was in and out in about 40 minutes. The staff was friendly and efficient. Thank you!

Excellent and professional service this time. Big improvement from last year’s experience. Andre Archuleta was outstanding and was very helpful. I will continue to service my 2 MBs at Westminster because of the excellent service provided by Andre.

Very professional very nice they get u in and out of there i will come back for servicing and for another vehicle I felt welcomed there was no pressure too

Worst experience ever Jeff Blake is the worst had to call cops to assist me!

This dealers service department is the absolute worst we have ever had dealt with. They had our SUV for 3 business days before their EV certified “technician” could plug it in and do a diagnostic test. Little to no follow up from the service writer. And the cherry on top, they gave us a dirty loaner that has food crumbs, sticky surfaces and hadn’t been washed. We didn’t pay $85K to be treated like this nor do we expect to be put in a hoopty vehicle while they take a nap. Avoid the service.

My G Wagen was their shop was in their shop in 2020 and over the years. They couldn't fix a simple hood latch MULTIPLE times over 3). They sent it out with the hood unlatched. Wild! Had coolant issues, and spent thousand and it was still leaking. They offered $500 in parts and accessories credit to remove my original review on Google, I went to redeem it, and they refuse to honor it saying the terms have now changed and it can only be used for service. This dealership is disgusting. And no, you can't talk to the general manager. I will be filing a complaint with MBUSA and state.