Mercedes-Benz of Westminster

My G Wagen was their shop was in their shop in 2020 and over the years. They couldn't fix a simple hood latch MULTIPLE times over 3). They sent it out with the hood unlatched. Wild! Had coolant issues, and spent thousand and it was still leaking. They offered $500 in parts and accessories credit to remove my original review on Google, I went to redeem it, and they refuse to honor it saying the terms have now changed and it can only be used for service. This dealership is disgusting. And no, you can't talk to the general manager. I will be filing a complaint with MBUSA and state.

Kemal is the very best! He lets me know what to expect and is always accessible when needed. He spends the time needed to confirm you completely understand all things happening and takes the time to answer questions

It?s not often that I would give 5 stars to a car buying process nor call them honest and efficient!! Gillian was great at providing a lot of financial answers by phone. And they never deviated once we came into the shop. They only got better.

I had a flat tire after picking up a large screw in my passenger front tire. The tire needed to be replaced, because it?s a run flat. Mercedes does not provide a spare tire any longer, so the dealer provided a tow truck to pick up the car, they replaced the tire and I was able to get my vehicle back that same day

Had a great experience working with Kemal on our G63 for various issues. Always timely response and updates and appreciated the video updates from the mechanics.

Everyone was so friendly and nice! I love the car! Everyone was knowledgeable and helpful and made it a great experience! Would definitely deal with them again!

Past service related experiences with Mercedes-Benz of Westminster have not been very good, but recently (2025 - 2026) we have been working with Aaron Frankovich as our Sprinter Advisor, Aaron has given us a MUCH greater feeling of satisfaction by successfully addressing issues that we have had since we owned the vehicle but in the past had been ignored by the dealer. This review is more for Aaron than the dealer, I hope he continues to be available to us in the future.

I would not recommend Mercedes-Benz of Westminster. My experience was very disappointing. Instead of trying to understand and resolve my concerns, the conversation began with, ?You have to remove your bad review.? That is not how customer service should work. Reviews are based on a customer?s personal experience, and no one should feel pressured to remove or change them. Later , I visited Mercedes-Benz of Littleton, and the difference was remarkable. The staff was welcoming, respectful, professional, and genuinely focused on providing excellent customer service. They listened, treated me with courtesy, and made me feel valued as a customer. The contrast between the two dealerships speaks for itself. I sincerely appreciate the professionalism and customer care shown by the team at Mercedes-Benz of Littleton.

Always get great service from Tyler. Quality customer service. They are easy to work with and keep you updated on you car and its needs.

Bought a new Sprinter for a new business venture. Came in on a Saturday and Steve Brown quoted a price that was very competitive. Gave me his cell number and was very communicative.