Audi Nashua

HORRIBLE BUSINESS! Do not trust what you see. We were provided a quote and put down a deposit on a car. They knew we were traveling from out of state, days passed we heard nothing. They decided to tell us while we were on a 4 hour trip to pick up the car to tell us they “we made a mistake on the sale price” and it would be 10K more than quoted. They were not willing to work with us on the price at all after admitting this was their clerical mistake. Shame on them, they had days to notify us of this “mistake.” Classic stereotypical car salesman, mistakes on us for trusting this business would be any different. You’d think for a premium dealership they’d have better habits.

The absolute worst car dealership I have ever dealt with. Mike the sales person is condescending, rude, and refuses to accept any responsibility for his "miscalculations" (FORGOT TO REGISTER THE CAR FOR DELIVERY)

Had car towed to Audi of Nashua back at the beginning of November because the engine was shaking violently and the check engine light came on. Car sat in the shop for 3 weeks before they were correctly able to diag the issue. I was told I would need a new cylinder head assembly. Major engine issues when the car only had about 63k miles on it. Pretty sad Audi cannot make engines that last over 65k miles before major issues start to happen. Audi did not offer any financial assistance, citing lack of extended warranty (which is always useless because dealerships just weasel out of them) and lack of service records (which I have, just not from this dealership). We had bought the Audi from Audi of Nashua with 42k miles on it back in 2020 and had only put on 20k miles. Finally got the car back this past weekend. I will never deal with this dealership again. Audi does not stand behind their product and the car I bought from THEM was pretty much a lemon. Stay away from this place..

Had car towed to Audi of Nashua back at the beginning of November because the engine was shaking violently and the check engine light came on. Car sat in the shop for 3 weeks before they were correctly able to diag the issue. I was told I would need a new cylinder head assembly. Major engine issues when the car only had about 63k miles on it. Pretty sad Audi cannot make engines that last over 65k miles before major issues start to happen. Audi did not offer any financial assistance, citing lack of extended warranty (which is always useless because dealerships just weasel out of them) and lack of service records (which I have, just not from this dealership). We had bought the Audi from Audi of Nashua with 42k miles on it back in 2020 and had only put on 20k miles. Finally got the car back this past weekend. I will never deal with this dealership again. Audi does not stand behind their product and the car I bought from THEM was pretty much a lemon. Stay away from this place..

He is unprofessional, rude and very unskilled on how to deal with an upset customer. Audi damaged my wheels and he admitted it was caused by them. They then tried to clean it off and when it didn’t come out perfect and then was not from them anymore. I called corporate and the next day Larry banned me from Audi.

I was interested in a vehicle with at this dealership and put a deposit down to hold it. I ultimately chose not to proceed with the purchase due to other financial obligations and was told my deposit would be returned within 10 days. That never happened and now several weeks later, I get no response from the salesperson I was working with and when calling the dealership get horrible customer service. I am a lifelong Audi driver. I am still in the market to buy but simply put this on hold due to other circumstances. After this experience I WILL NOT even consider this Audi dealership as there are plenty of other in the area with the same great products and with significantly better customer service.

Got lied to about how much an Audi cost. Also, she lied to me about talking to her manager for approval for the price. I will never buy a car there. I cancelled my other car cuz she said I could buy the car at a certain price. So now I have no car

Service department is not well run a all. Multiple missed communications with terrible attitudes. And quite frankly it feels like a dictatorship, as it’s their way....again today their service team was clueless. We love our car and the lease is up and will need to find a new dealer to work with to either buy it out or look for new...I would think twice about buying/leasing here.

Excellent service by the team. Brian was brilliant in his dealing with all my doubts and queries.

Absolutely the worst greed of all automotive dealerships in the area. No shame inflated service and parts costs, you will buy a whole additional car by the time you’re done with the first one in maintenance costs alone.