Skip to main content

Byers Toyota

(3,072 reviews)
Visit Byers Toyota
Sales hours: 9:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm Closed
Saturday 9:00am–6:00pm 7:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2022 consumer dealer award
View 2 awards
2022 consumer dealer award 2019 consumer dealer award
New (866) 495-0067 (866) 495-0067
Used (866) 512-3820 (866) 512-3820
Service (740) 917-7078 (740) 917-7078

Reviews

(3,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Byers Toyota from DealerRater.

Want to share your experience with this dealership?

Write a review

Always Honest

Even when they don’t have the answer our good folks at Byers will discuss options and seem to really side with the customer when in doubt. Always a pleasant customer experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota!

Oil change

Just an oil change, but the staff were friendly and the service was done in a reasonable time while I waited. Dan Kelley made me feel that my business was appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota!

5000 mile service

Service good job, sales good job,but the finance department needs work. Had my name wrong on the title. Took 3 mouths and multiple phone calls and visits to fix issues.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota!

5000 mile service

Knowledgeable and friendly service representative, answered all my questions. Service was completed quickly, explanation of work was provided, car was washed. In and out easily

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota!

Oil change

I came in for in oil change. I was told that this time I did not need an oil change however my tire pressure was low. The tech then offered to fill my tires and reset the warning light At no cost. I am very pleased by this service I have received at Byers and will continue to return there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota!

Painless Purchase

Purchasing my Highlander was painless. No high pressure sales. My only negative was the finance dept was backed up and it seemed to take an inordinate amount of time to finalize the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota!

A very good experience.

I looked online and saw the particular car that I liked -Toyota Camry SE. I called Byers and talked with salesperson Colleen. I told her that I would be out to see the car later the same day. When I got there, about an hour later, she had the car ready for me to see and drive. She answered all my questions about the car and presented some options for financing. All together it was a good car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Hello we are happy to hear we could provide an excellent experience for you, we noticed your rating did not match your description. We ask that you please shoot us an email to jwarvel@Byersauto.com if there is anything we can do to improve the experience and make it worthy of 5 stars!

Good & honest

Buying cars, as we all know it can be very stressful and yet it was done professionally and I truly felt like I got a great deal and there was no BS. I would totally recommend buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota!

Service was not what I expected

Oil change and A/C was not serviced the week prior when I had it in for brake drain and filter change, I specially ask them to do it since I don’t have time to make several trips

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that we were unable to provide an excellent experience for you, we ask that you please give us a call so we can help right the situation. We want to provide the most satisfactory experience possible for you, please let us know how we can help!

Helpful and fair

The service guy explained everything thoroughly and even charged less than originally stated . He also forewarned me of what will need done at my next oil change, including the costs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Byers Toyota!