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Airport Marina Honda

(443 reviews)

Reviews

(443 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Airport Marina Honda from DealerRater.

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Very knowledgeable and helpful salesperson FIDEL

The salesperson Fidel was very helpful and knowledgeable. He was not at all a pushy or high pressure salesperson. He answered all of our questions and went above and beyond to show us all of the details of the new van we purchased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, The Airport Marina Honda Team

Fun, pleasant car buying experience

This is my 2nd time purchasing a Honda. The first time was a fairly easy experience. This was that and very pleasant. I initially came in to see Dan, and he walked me through all the Pilot Features. Very friendly, knowledgeable and best off all, not pushy. Came back with my wife a few days later and test drive with Valoo (Dan had the day off). Valoo was very patient, friendly and helpful throughout the process.And also not pushy to close the deal. I greatly recommend purchasing with them. A all around.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

First and foremost, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Dan and Valoo assisted you in such a detailed and customized manner. Give us a call if you have any further questions! Sincerely, The Airport Marina Honda Team

Great Service!

Dan Cress was EXTREMELY helpful and was working with whatever I was offering. He helped me get into a great car and I couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Airport Marina Honda Team

Great service

I loved how Rod, Dijan, and the rest of the associates went the extra mile to make sure I was satisfied. They were very friendly, treated me like family, and for that I am very thankful and appreciative of all of their hard work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Airport Marina Honda, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very humbled by your kind words and delighted to know that you see and appreciate all of our efforts. Thank you for your great review, Yazzmyn! Kind regards, The Airport Marina Honda Team

Great service and value

Very easy no stress experience with personable service. Our service. Our salesperson was super cool. All our questions were questions were answered and we felt that we could totally trust her and the dealership. Overall a great experience getting a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you very much for writing us a review, Ellen. We're so glad to hear you had a great experience! Kind regards, The Airport Marina Honda Team

Very helpful

The help in making sure I would leave home with the car I wanted. They were ready to answer any question I had and provided a good amount of time if I was unsure about something.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for allowing us to help you, Emelyn. It is great to hear that you had such a positive and fulfilling dealership experience. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Kind regards, The Airport Marina Honda Team

Great Service

Very kind salesman. Everything worked out great. Definitely will be recommending my family to come here for their new cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We’re delighted to hear of your great experience at our dealership, Ana. It was our pleasure doing business with you and we look forward to working with anyone you might send our way in the future. Kind regards, The Airport Marina Honda Team

Great customer service with getting a vehicle

My sales rep Yoel took me out for a spin in the new car and he showed me everything. He made sure if I liked the car first which most sales people dont do they want to get right in the paperwork rather than seeing what the customers wants and likes.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much Miguel for taking time out of your day to share your experience with everyone. We believe in professional customer service and are glad that Yoel made such a great impression on you. Take care! Kind regards, The Airport Marina Honda Team

Great service

Martha was really nice She made it work so easy for us thank you so much. I’m really happy with my new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jose, thank you so much for taking the time to let us know how happy you are with your new car! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best regards, The Airport Marina Honda Team

Amazing service

Everything was explain very well this time around! Last year it wasn’t! Made sure I New everything about my car before I drove off! Everyone helped me out very nice and amazing staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Nekia! We truly appreciate your business and if you have any questions or if we can be of further assistance, please do not hesitate to come and see us. Kind regards, The Airport Marina Honda Team