Airport Marina Honda

I brought my car in for service and I was amazed at the detailed record they had on my car even when I had a smog check done elsewhere. Manny was my service agent and he was clear on what my vehicle would need and he called me when they had a report so that we could go over it. I truly loved the video made by the technician to show me all aspects of my vehicle. Very thorough and professional. Such friendly service.

I bought a 2018 Accord at this dealership and have serviced it here since then and have always been satisfied with their professionalism, friendliness and knowledge. Unfortunately when looking for another car they didn’t have what I wanted. I bought a 2020 Civic and starting taking it here for service just yesterday, Jose helped me and he was great. Past experience with Bryan has always been exceptional. They keep you updated on the work being done to your vehicle and let you know as soon as it is ready. I have personally spoken with Lyle Ota, to let him know how exceptional I think his associates are.

Dan was friendly, prompt and professional. He did a great job and would recommend him and this dealership to anyone.

Dissatisfactory Customer Service Experience, Failure to take accountability, dismissive and argumentative staff in New Year

Friendly staff, explained the services needed, and the prices for said services. Good communication with our advisor, and the car was ready as promised.

Our vehicle was towed after service department was closed for the night and by eight the next morning I received a text notifying me that they were on the case. Our service advisor Gabriel was very attentive and helpful. It was a very positive experience!

My sales rep was and continues to be amazing. A little disappointed I still don’t have my car , but glad that Honda is taking the fixing of my vehicle ( prologue ) seriously.

Had a very excellent customer service experience with great communication detail all thanks to Pedro. He was very informative and knowledgeable about the service done to my vehicle. Definitely coming back and recommending others, thanks Honda!

The only dealership that shows the cost for service on its website! Service advisors are proactive in giving the best price for service to customers.

Dropped off vehicle and immediately greeted by a service member. Clean waiting area has a coffee machine that allows me to select what type of brew I would like. When car completed service I was give a printed report and was on my way.