Bob Richards Toyota

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
712 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 20, 2019

    Brought the exact car in I wanted, even if was further away. They knew we would be happy with it! Was the color scheme we wanted plus more. Everyone was... very helpful! Ernest was great with helping us along with Mr. Hamilton and Matthew to the end of the sale. Thank you for everyone's help! 10 out of 10!

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  • 5.0 out of 5
    October 17, 2019

    Purchased my RAV4 last from Bob Richards with no haggling from great sales team. Have had vehicle serviced twice under the 2 year/25000 mile free service.... Service staff were professional, friendly and wait time was minimal. Highly recommend this dealership.

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    Came in for service or repair
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  • May 24, 2017

    I purchased a new 2017 Toyota 4Runner at this dealership a few days ago. I was able to negotiate the deal over the phone, with a firm out the door number... - and then drive down from Columbia to pick up the car the same day. Our experience was extremely friendly and efficient. We signed paperwork, bought some running boards from Dana in the parts department, and were on our way. Jose, Maria, Matt, and everyone else we dealt with were top notch. Thanks for making the end of a long car search a happy one!

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 1, 2019

    visit bob Richards last with your best deal-- they will beat all others. Bob beat Atlanta, Columbia, and Augusta I also visited other dealers of other... brands and they still came out on top after a lot of research

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    Shopped for a new car
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  • 5.0 out of 5
    September 30, 2019

    The staff there is very nice dealing with customers in a decent professional way that reach to state where both company and customers have win win situation

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    Shopped for a used car
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  • 5.0 out of 5
    September 23, 2019

    Great job always helpful and courteous . Fixed what needed to be fixed while I was there.gir an appointment the same day I called so it worked out great

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  • 5.0 out of 5
    September 17, 2019

    1st time there. Matt,Ty the service manager were excellent to deal with. Was nice to have my vehicle tires rotated and oil changed in and out in 45 minutes... and with some of the kindest folks you'll ever meet. I'd recommend anyone to this dealership.

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    Came in for service or repair
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    1 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    September 4, 2019

    Okay, so my actual car salesman was super nice and helpful. However, I walked in the store letting another salesman know my actual situation. He told me... everything would be okay and I don’t have to worry. Fast forward to AFTER I have signed ALL of the paperwork, the promises that were made to me of course can’t be honored. Which would have been fine, if I didn’t just commit myself to a car. So, basically don’t go in with high expectations and don’t listen to their promises.

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    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    August 31, 2019

    Carl is the best service provider because no matter how irate and uncooperative the customer he keeps his cool and is gracious 2 the next customer. I've... been the next customer and observed this!

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    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 3.0 out of 5
    August 17, 2019

    Friendly staff, great car, watch the finance guys. I realized the next day I that I had been deceived into a subpar deal and they claimed that it couldn’t... be changed. I know that it could have. If you can, use your own financial institution!

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    Shopped for a used car
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    1 people out of 1 found this review helpful. Did you?
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