Reviews
Henry, Joe , Bruce what a team you got there lets not
Henry, Joe , Bruce what a team you got there lets not forget financing manager Great
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
bbw60steinbrink Appreciate that! I’ll be sure to pass it on to Henry, Joe, Bruce, and Wali (our finance guy). Glad we could all take care of you!
Overall it was a positive experience , The salesperson,
Overall it was a positive experience , The salesperson, Henry Polack was very knowledgeable and patient.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Parwiza - Glad to hear that! Henry and John are great at what they do—happy they made the experience a good one for you. Appreciate you coming in!
Tracy Toyota gave us excellent service, the exact vehicle
Tracy Toyota gave us excellent service, the exact vehicle at a more affordable price. Joe and Henry were super helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
crlmartin73 - That’s great to hear! Sounds like Joe and Henry really went above and beyond. Always nice when things work out better than expected—especially with a better price!
Everything was good, this is my first time bought a car
Everything was good, this is my first time bought a car by my self, but a dealer explained about everything of a vehicle. How was it work, including car history, any issues of a vehicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hey thihuynh.04022000, Congrats on getting your first car! That’s a huge milestone! 😊 Glad to hear Al and Wali took the time to go over everything with you, from the car’s history to how it works. Sounds like it was a solid experience. Enjoy your new ride, and drive safe out there!
Very good service.
Very good service. Would come back to buy and share this experience with my family. Bruce did a phenomenal job and was able to track this car. Love this dealership!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Sandra, Thanks so much for the kind words! We’re really glad you had a great experience. Bruce and Al will be happy to hear your shoutout. It means a lot that you'd share this with your family—hope to see you again soon!
Easygoing and good communication through the whole
Easygoing and good communication through the whole process. Stress free and no pressure shopping here.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks, Kzxlvv3156! Glad to hear the process felt easy and pressure-free. Bruce Liu and Mustafa Mohammad will be happy to know they made a difference. We appreciate you!
The people at the dealership always make us feel
The people at the dealership always make us feel welcomed. The staff is very professional and courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We're really glad to hear that you always feel welcomed and well taken care of here at Mike Shaw. It means a lot to us to know that our team’s professionalism and courtesy are making a difference. We truly appreciate your continued support and look forward to seeing you next time!
Mauricio Flores always gave me a very good service.
Mauricio Flores always gave me a very good service. He explained me with details about the functions of my vehicle and what things needed to be done in my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ashley, Thank you so much for your kind words! We're glad to hear that Mauricio provided you with detailed and helpful service. We'll be sure to pass along your feedback—he'll be happy to know his efforts made a positive impact. If you need anything else or have further questions about your vehicle, we're always here to help!
The Toyota dealership in Tracy was really amazing.
The Toyota dealership in Tracy was really amazing. Mike is wonderful and kind. He’s really knowledgeable about cars and how much he helped us during the process. I really love my new Toyota RAV4 and I got my favorite color which is green woodland. I really appreciate the help and also to Mike .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cheryl, Thank you so much for the kind words! We’re so happy to hear you’re loving your new RAV4—especially in that beautiful Woodland Green. Mike will be thrilled to know he made the experience a great one for you. We truly appreciate you choosing us and hope you enjoy every mile in your new ride!
My first time there Mauricio Flores was excellent very
My first time there Mauricio Flores was excellent very nice and professional just what I like
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair