Reviews
Very friendly staff and they explain everything well. This dealership is top notch. Couldn't ask for better service. Thanks.
Very friendly staff and they explain everything well. This dealership is top notch. Couldn't ask for better service. Thanks.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, next appointment, looked at car before schedule time and finished promptly. Less expensive than Lexus, same great service. Highly recommend.
Excellent service, next appointment, looked at car before schedule time and finished promptly. Less expensive than Lexus, same great service. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fantastic experience with Service department, the staff is friendly, knowledgeable, and very thorough. Highly recommended!
Fantastic experience with Service department, the staff is friendly, knowledgeable, and very thorough. Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Rock solid service dept, with great customer service. They are knowledgeable, friendly and very easy to work with
Rock solid service dept, with great customer service. They are knowledgeable, friendly and very easy to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
The oil change seemed fine, but it took a whopping 70 minutes (without a tire rotation). Everyone working there seemed to be having a bad day. They forgot to flip the mirror back out when they returned the car, which makes me wonder about their attention to detail. They topped off fluids so that was nice.
The oil change seemed fine, but it took a whopping 70 minutes (without a tire rotation). Everyone working there seemed to be having a bad day. They forgot to flip the mirror back out when they returned the car, which makes me wonder about their attention to detail. They topped off fluids so that was nice.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your feedback. We’re sorry your oil change took longer than expected and that the overall experience didn’t feel as welcoming or attentive as it should have. The missed mirror adjustment may seem like a small detail, but we understand why it raised concerns. We appreciate you bringing this to our attention and will share your feedback with our service team so we can do better.
Brian and Brock were very easy to work with and we were extremely pleased with their service. Don’t hesitate to buy a vehicle from this dealership.
Brian and Brock were very easy to work with and we were extremely pleased with their service. Don’t hesitate to buy a vehicle from this dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the wonderful review and recommendation! We’re thrilled to hear Brian and Brock made your vehicle-buying experience easy and enjoyable. We truly appreciate your business and hope you love your new vehicle!
Brian and Brock were amazing help and had great customer service! This is my 2nd vehicle from Rhinelander GM and I will always recommend
Brian and Brock were amazing help and had great customer service! This is my 2nd vehicle from Rhinelander GM and I will always recommend
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Rhinelander GM again! We’re thrilled to hear Brian and Brock provided amazing service and made your second vehicle purchase a great experience. Your continued trust and recommendation mean so much to our entire team. Enjoy your new vehicle!
Quick in and out for routine service and PMs. Tony does great work. excellent facility. See you next summer
Quick in and out for routine service and PMs. Tony does great work. excellent facility. See you next summer
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the excellent review! We’re glad your routine service was quick and convenient, and we’ll be sure to share your kind words with Tony. We appreciate your business and look forward to seeing you again next summer!
Excellent customer service- my advisor (I wish I got his name) went above and beyond!! Long story but he should be commended (I tried to tip him but he wouldn’t accept money!). The technician was very thorough and professional. I highly recommended the service department at RAG and will continue to use them! I am so sorry I didn’t remember his name , hopefully they can look up my RO# and make sure he stays there!
Excellent customer service- my advisor (I wish I got his name) went above and beyond!! Long story but he should be commended (I tried to tip him but he wouldn’t accept money!). The technician was very thorough and professional. I highly recommended the service department at RAG and will continue to use them! I am so sorry I didn’t remember his name , hopefully they can look up my RO# and make sure he stays there!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing this wonderful feedback! We’re thrilled that your advisor went above and beyond and that your technician was thorough and professional. We’ll look into your repair order so we can identify the team members who assisted you and make sure they receive the recognition they deserve. Your recommendation and continued trust in our service department mean so much to us!
Did not have an appointment just thought I would stop in and see. They accommodated accommodated me beautifully. Everything went very smoothly.
Did not have an appointment just thought I would stop in and see. They accommodated accommodated me beautifully. Everything went very smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for stopping in! We’re glad our team was able to accommodate you without an appointment and make everything go smoothly. We appreciate your business and look forward to assisting you again!