Rhinelander Auto Group

Made the buying experience very enjoyable. Great communication from reservation through delivery. Highly recommend. It was a pleasure working with everyone.

They always take good care of me and explain what will happen. Very friendly and kind.

Fast and friendly service everyone was friendly and knowledgeable will go back for anything else I need

Thank you for the friendly service. Fast, friendly, courteous service. Would recommend to my family and friends

I am impressed with service department at Rhinelander Toyota. They take the time to explain what needs to be done and provide options. I have always been very happy with the work that they have done.

Attentive to detail. Great orientation to the features of my new car. Easy purchase process.

Had an appointment for an oil change and tire sensor, the same morning of my appointment my Tahoe started acting funny. Got to GM, asked that they take a look because something was really wrong with it, it was not driving right, and they said we cant, we're busy. I live 30 miles away, I said what should I do then if it breaks down and I cant pick up my kid? It is my only vehicle and i'm a single mom with no help. They could not care less. No inclination to help figure something out whatsoever. I bought the Tahoe from GM a year and a half ago. The girl from the oil change department comes and gets me and I ask if it was looked at and she talks to me like a child and says "Krystiana told you they weren't looking at it." Mind you, many of the people that work there have terrible customer service skills. Not friendly, don't smile, very apathetic, seem like they hate their jobs. So, driving home, it starts acting up even worse WHILE i'm on the phone with GM service to set up an appointment for them to diag it. Again, they couldn't care less. Scott comes to get it that night though, because I made a post on social media, and of course wanted me to take it down, and takes it in the next day for them to look at, and the tranny is going out. Quoted 7000 for a new one. This is not the first vehicle I've bought from GM and definitely not the first to have issues from there. As someone else said about GM, "I will never understand why people continue to go there?" Bottom line, they're scummy, they just want to price gouge and rip you off, and sell you crappy vehicles, and couldn't care less.

Aaron was amazing !! He was very informative, knowledgeable, got paper work done soo fast, this is the 2nd vehicle I’ve purchased within a year. Aaron was able to get all my wants and needs in a truck that I was looking for.

Both the service department and the sales team are friendly, thorough, and take the time to answer my questions. The service team will work hard to give you a positive experience. Thanks Joe, in the service department! In sales, I recently worked with Kaden, who worked diligently to find the specific vehicle I was looking for. He communicated very well through the whole process. I highly recommend Kaden if you are in the market for a different vehicle. This is my second vehicle that I have bought from Rhinelander Auto Group.

This is the 3rd vehicle we've bought from Rhinelander GM in the last 2 years. Scott Brass has always been great to work with.