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Rhinelander Auto Group

(1,333 reviews)
Visit Rhinelander Auto Group
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–7:00pm 7:00am–6:00pm
Tuesday 8:00am–7:00pm 7:00am–6:00pm
Wednesday 8:00am–7:00pm 7:00am–6:00pm
Thursday 8:00am–7:00pm 7:00am–6:00pm
Friday 8:00am–7:00pm 7:00am–6:00pm
Saturday 8:00am–5:00pm 8:00am–2:00pm
Sunday Closed Closed
2026 state dealer award
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2026 state dealer award 2026 state dealer award
2026 consumer dealer award

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New (715) 804-4110 (715) 804-4110
Used (715) 804-4209 (715) 804-4209
Service (715) 804-4160 (715) 804-4160

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About our dealership

This seller has been on Cars.com since January 2011.
I'm Dan Towne owner of Rhinelander Auto Group. In my 15+ years in this business I've heard one thing over and over again from customers. "The most unpleasant part of buying a new vehicle is negotiating!" At Rhinelander Auto Group we want to relieve that unpleasantness and let you enjoy the purchase of your next vehicle. With that in mind we do things differently here.

Rhinelander Auto Group proudly serves Northern Wisconsin with a full line of General Motors vehicles from GMC, Chevrolet and Cadillac. From brand new Cadillacs to used pickups for the farm, we've got you covered!
To be so effective that we are able to be helpful to others

Service center

Phone number (715) 804-4160

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(1,333 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rhinelander Auto Group from DealerRater.

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They did a great job. But I question the 20 days to repair. I had a rental truck during the repairs. The warranty covered 10 days of rental. Thought I’d had my truck back last week, The repairs were done professionally and I have never been let down by Rhinelander GM Auto Group.

They did a great job. But I question the 20 days to repair. I had a rental truck during the repairs. The warranty covered 10 days of rental. Thought I’d had my truck back last week, The repairs were done professionally and I have never been let down by Rhinelander GM Auto Group.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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They are fast and courteous thorough they have always done a good job for me have been going there for years

They are fast and courteous thorough they have always done a good job for me have been going there for years

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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We had a great experience with no hassles which is amazing. Our salesmen and sales manager were very knowledgeable and helpful. We love our new GMC truck.

We had a great experience with no hassles which is amazing. Our salesmen and sales manager were very knowledgeable and helpful. We love our new GMC truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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They always get me in for my service fast. The people are very personable and friendly. I highly recommend this Toyota dealership!

They always get me in for my service fast. The people are very personable and friendly. I highly recommend this Toyota dealership!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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The staff was very kind and seemed to be very knowledgeable. I had set up the appointment for a recall on the transmission and when I got there and talked to the gentleman, he let me know that there was another recall also that needed to be taken care of. I realize that I needed an oil change also so I had asked if they could get that done for me also. He said sure and it would take about an hour to take care of everything. It all took under an hour. So things were done in a timely manner also which was very nice.

The staff was very kind and seemed to be very knowledgeable. I had set up the appointment for a recall on the transmission and when I got there and talked to the gentleman, he let me know that there was another recall also that needed to be taken care of. I realize that I needed an oil change also so I had asked if they could get that done for me also. He said sure and it would take about an hour to take care of everything. It all took under an hour. So things were done in a timely manner also which was very nice.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a tire unexpectedly losing pressure. I stopped in without an appointment and asked if anyone had time to look at it. Absolutely! They brought my car in, removed the nails from my tire, patched it, and I was on my way in less than an hour. I made my appointment in a nearby town. Thank you so much!

I had a tire unexpectedly losing pressure. I stopped in without an appointment and asked if anyone had time to look at it. Absolutely! They brought my car in, removed the nails from my tire, patched it, and I was on my way in less than an hour. I made my appointment in a nearby town. Thank you so much!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rhinelander Chevrolet GMC. If you have any further questions, please give us a call. We're always happy to help!

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We went for an oil change this morning, made the appointment on Thursday,very friendly and fast service!

We went for an oil change this morning, made the appointment on Thursday,very friendly and fast service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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We had an outstanding experience at Toyota Rhinelander. They were very professional and patient when making our decision on the purchase of a vehicle.

We had an outstanding experience at Toyota Rhinelander. They were very professional and patient when making our decision on the purchase of a vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Had transmission service done on my truck. Felt the price was reasonable, they got me scheduled fairly quick. They completed the work in the timeline they gave me. I waited in the lobby but they offered a shuttle if I felt like inwant d to leave. I will be next time I need service.

Had transmission service done on my truck. Felt the price was reasonable, they got me scheduled fairly quick. They completed the work in the timeline they gave me. I waited in the lobby but they offered a shuttle if I felt like inwant d to leave. I will be next time I need service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great place to buy a car. Explained everything about the new car. Everyone was very friendly and helpful.

Great place to buy a car. Explained everything about the new car. Everyone was very friendly and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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