Skip to main content

AutoNation Toyota Winter Park

(7,827 reviews)
Visit AutoNation Toyota Winter Park
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2013 state dealer award
View 2 awards
2013 state dealer award 2013 state dealer award
New (877) 621-0890 (877) 621-0890
Used (877) 844-7887 (877) 844-7887
Service (888) 554-5328 (888) 554-5328

Reviews

(7,827 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Winter Park from DealerRater.

Want to share your experience with this dealership?

Write a review

Dean Fuhrman

5K maintenance went in day early because I was in the area. No problem the fit me right in to schedule and was finished in under 1 hr as they said they would. Great job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Dean, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Quick and Efficient

2nd time had service with them and still impressed with the outcome, making it fast under an hr service and the agent(Pedro) is very knowledgeable on the things that will be done to my Rav4. Explained every service that was done. In addition to that, upon receiving my car it was washed!!!! Who doesnt like a free car wash. Thank you Toyota Auto Nation. Ohhh wait theres more... its complimentary service my second time!!!! Couldnt ask for more!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Martin, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Only issue I had was there was an incorrect recording of

Only issue I had was there was an incorrect recording of my mileage in and out of the dealership, a differential of 2,000 miles. Sadly I didn't catch it until I was already home and looked at the receipt. So, I ended up returning to correct the issue and receive a new receipt. The attendant was super helpful in the matter and handled the issue very well. Never before have I had an issue in the three other times I've been there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

Víctor, Tonia and Geraldine were with me till the last

Víctor, Tonia and Geraldine were with me till the last minute -literally- their unique and passionate work make everything possible. You dreamed they make it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Winter Park! Don't hesitate to call us if you ever need anything. Be safe on the road!

Is the very good dealership honesty with the people very

Is the very good dealership honesty with the people very responsible with the people and a good dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about AutoNation Toyota Winter Park! If you ever need help, just give us a call. Happy motoring!

Awesome experience at AutoNation Toyota, personnel

Awesome experience at AutoNation Toyota, personnel treated me like I was a celebrity! Thanks again for this special opportunity to buy my car at your dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gary, we are pleased to hear you had such a positive experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Trustworthy

Called the day I had concerns, got an appointment that afternoon. Problems solved that day and car ready that afternoon. Always reliable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Nancy, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Autonation has to be the best service center I have been

Autonation has to be the best service center I have been to. I have been going there over 10 years. Customer service is amazing. Cory is my adviser. Most people are afraid of going to the deal for service because they think it costs more, but with auto nation this is not the case.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Winter Park. Don't hesitate to call us if you ever need anything. Be safe on the road!

20,000 service

Normally my service is done within one hour but this past service my advisor apparently left for the day while my vehicle was being serviced and nobody notified me it was done so I sat for 2 hours and finally checked to find out it was done an hour ago and I sat for an extra hour for no reason. Was very frustrated to have been forgotten, my keys were sitting on his desk. The young man that I did approach was kind of enough to apologize and gave me a coupon for my next oil change which I appreciated.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Tracey, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

Review

EXCELLENT PLACE, GREAT ATTENTION, i WILL COME BACK ANYTIME.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Melissa, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!