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AutoNation Toyota Winter Park

(7,866 reviews)
Visit AutoNation Toyota Winter Park
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
2013 state dealer award
View 2 awards
2013 state dealer award 2013 state dealer award
New (877) 621-0890 (877) 621-0890
Used (877) 844-7887 (877) 844-7887
Service (888) 554-5328 (888) 554-5328

Reviews

(7,866 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Toyota Winter Park from DealerRater.

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Maintenance is performed so quick!

Maintenance is performed so quick! In and out of there in no time! Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joy, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

Service department is great with communication and

Service department is great with communication and meeting their estimated service times. Very thorough and helpful information provided by the advisor and information from the technician as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

Very reliable and reasonable prices.

Very reliable and reasonable prices. Excellent service advisor who keeps me posted at all times. Work performed on a timely basis . Professional diagnostics and resolve mechanical issues the very first time. Service advisor is extremely accommodating as far as appointment is concerned. Free Wi-Fi stations available for all customers as well as coffee, tea, etc... In general , Toyota of Winter Park is a great place to service my vehicles. I have been a customer for 16 years. Convenient location and a friendly atmosphere , I give it a 2 thumbs up !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future! Have a great day!

Consumer response

Excellent service advisor and excellent service. I will definitely return to Toyota of Winter Park.

Very good service and the service advisor took care of my

Very good service and the service advisor took care of my questions with prompt answers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service from Gerry and Andrick I been servicing all

Great service from Gerry and Andrick I been servicing all my Toyotas for years and never had a complaint from anyone at the service department!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Glenn, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Winter Park. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

Wait time is usually reasonable.

Wait time is usually reasonable. No pressure to have suggested services performed. Knowledgeable service advisers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Sammie, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

Dealership low xxxxx my trade in and talking down your

Dealership low xxxxx my trade in and talking down your trade in, best if you sell your car somewhere else. Other auto nation dealership offer $2000 more for trade in but this dealership won’t budge giving an excuse. Bought my new 2022 rav4 and had to negotiate with them that I don’t want any dealer installed options. Over all experience was okay and not able to negotiate the car price was a negative experience. Should’ve bought from pinellas park Toyota.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

As always great service at this dealership, walk-in

As always great service at this dealership, walk-in service and was still complete in less than 2 hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

Service was fine and the advisor was nice, but the wait,

Service was fine and the advisor was nice, but the wait, considering I had an appointment, was horrendous. It took 3 hours for what was probably a 10-15 minute service. They shouldn't schedule so many cars if they can't handle that many.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Joek, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (407) 680-0783. We hope to hear from you.

The people at the dealership were very professional and

The people at the dealership were very professional and friendly. Thank you Sureyya for answering all my questions with honesty and professionalism. Thanks to Jean also. I am so happy with the car I purchased, You can be assured that I will certainly recommend your services to all my friends and family. Thank you for a great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Joanna, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!