Reviews
I had an awesome experience at my service appointment,
I had an awesome experience at my service appointment, staff was friendly an on point.. especially the manager…
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to know you had an awesome experience at your service appointment with us here at Greenway Kia West. Your kind words about our friendly and efficient staff are greatly appreciated!
I had a wonderful experience… staff was courteous, friendly, and willing to assist on demand….
Your welcome…
A very good dealership would recommend to friends at any
A very good dealership would recommend to friends at any time.Had very good experiences
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this 5-star rating of Greenway Kia West! We hope to assist you again down the road!
Good kind salesman.
Good kind salesman. Horrible non-transparent sales system by the dealership not the salesman. Overpriced!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
I am sorry to hear you were dissatisfied with the final price of the vehicle. We strive to ensure all transactions are transparent, and it is never our intention to mislead our customers. If there is anything additional you would like to discuss about your experience, please consider reaching out directly. Thank you, Alberto Ahumada - General Manager - albertoahumada@greenwayauto.com
We both know that is not true. With how the format of the paperwork is setup when negotiating back and forth with the “guy behind the desk” and having the salesman be the “middleman” pretending to be on “your” team. The system is not setup for transparency, its setup to overcharge and have the dealership and lenders they partner with to win as much as possible, and we both know that. You dont “strive” you just do the job good enough to not get fired not caring how much you overprice the vehicles and the add-ons.
Nice and confortable car.
Nice and confortable car. I love it! I don’t regret changing mine. Keep it up guys!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are happy to read this feedback! Thank you for choosing Greenway Kia West and for sharing your experience. Safe travels ahead!
Your job doing good but whoever service men forget stick
Your job doing good but whoever service men forget stick milage put on front window the car after I leave. Please offer you spoken them must doing good their responsible make sure everything set the cars are done after they pick up theirs cars so we can save time than missing something that not right! Next time please don’t do again thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for bringing this to our attention! We apologize for the oversight and will ensure that it doesn't happen again. Your feedback helps us improve at Greenway Kia West, so we appreciate you taking the time to write a review. Safe travels!
Both gentlemen were amazing.
Both gentlemen were amazing. They really cared. Alberto and Alex listened and helped us above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that Alberto and Alex went above and beyond for you at Greenway Kia West. Thanks for sharing your experience, we appreciate it!
They are very knowledgeable and always try to help
They are very knowledgeable and always try to help customers as much as they can I recommend their service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Amy, we're glad to know you found our team at Greenway Kia West knowledgeable and helpful. Thanks for recommending us!
Took for service for the second time they did not put the
Took for service for the second time they did not put the stick on so when the next time to take for service frist time I catch it this time I didn't have to figure out on my own when to take it for service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
I'm sorry to read about the oversight with your service sticker, as it's important for us to keep our customers informed and on track. We appreciate you bringing this issue to our attention and we'd like a chance to make things right. Please reach out when you have a moment so we can discuss this further. Thank you, Mark Foster - Service Manager - markfoster@greenwayauto.com
Not as busy as the one in OBT Orlando.
Not as busy as the one in OBT Orlando. I wasn’t in the sun the are was covered. Easy and quick . David was polite and informative. Listen to my concerns They took the car immediately and was easy and smooth the experience
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know your experience at Greenway Kia West was smooth and easy! It's great that David could assist you effectively. We appreciate the feedback and thanks for choosing us!
This dealership is definitely a recommended one, they
This dealership is definitely a recommended one, they made sure everything was ok. They even tried to find other options for me to make sure I was a happy customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love hearing from our happy customers, Julie! Thanks for taking the time to share this 5-star review of Greenway Kia West--your recommendation means the world. See you next time!
