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Troncalli Chrysler Dodge Jeep RAM

(2,253 reviews)
Visit Troncalli Chrysler Dodge Jeep RAM
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–7:00pm
Tuesday 8:30am–8:00pm 7:30am–7:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–7:00pm
Friday 8:30am–8:00pm 7:30am–7:00pm
Saturday 8:30am–6:00pm 7:30am–6:00pm
Sunday Closed Closed
2022 state dealer award
View 26 awards
2022 state dealer award 2022 state dealer award 2022 state dealer award 2022 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2021 state dealer award 2020 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2019 state dealer award 2017 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (888) 348-6580 (888) 348-6580
Used (678) 456-5910 (678) 456-5910
Service (678) 456-5351 (678) 456-5351

Reviews

(2,253 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Troncalli Chrysler Dodge Jeep RAM from DealerRater.

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Buyer beware. They dealt Very DISHONESTLY with me....

Buyer beware. They dealt Very DISHONESTLY with me. AndWOULD NOT MAKE IT BETTER but instead agreed that my sales person and management were horrible people that no longer worked there. And then tried to capitalize on my misfortune. And then turning around and suggesting I was a burden. I urge anyone to go elsewhere even if it’s a little bit more money or more of a drive I will never ever go back to this place for anything I don’t care if it’s free. They did reach out to me because of my reviews and still could not right the wrong. I never got a response from the GM

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience. No haggling or tricks. Straight...

Awesome experience. No haggling or tricks. Straight business. Dealer and James did everything that said they would and accomplished all of my goals. Finance Manager Kash was quick and awesome. Greg the GM was great and helped with allowing extra time to get the deal Done the right way. I highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new car, Drew! We appreciate the 5-star rating and great feedback on James, Kash, and Greg! Take care!

We had a wonderful experience with Zach. He is one of the...

We had a wonderful experience with Zach. He is one of the most knowledgeable auto Salesman I’ve encountered, he was eager to answer all my questions even after closing the deal he took the time to demonstrate all the options my vehicle offered. Mr. Kash in the finance department made the financing a breeze. I would also like to thank Mr. Eric from the management department for randomly checking on us to make sure everything was running smoothly. I would highly recommend this dealership for any of your auto needs. I was excited to drive home my new 2021 Pinnacle van!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tonya, congrats on your new vehicle! We appreciate the awesome feedback on our team and the 5-star rating and hope we can be of assistance to you again. Have a great day and enjoy your new 2021 Pinnacle!

James was Honest and Straight forward. No pressure to...

James was Honest and Straight forward. No pressure to sirens more money than I wanted to. I would definitely shop here again. They were easy to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive feedback on your visit, we love to hear it! If you need anything else, please don't hesitate to reach out to us!

Martha was super helpful and showed us all the features...

Martha was super helpful and showed us all the features of the vehicle. The detailers did a great job ant the vehicle was pristine! Very satisfied customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your new vehicle! We appreciate the awesome feedback and 5-star rating and hope we can be of assistance to you again. Have a great day!

All the members of the Troncalli Team, from Eric the GM...

All the members of the Troncalli Team, from Eric the GM to my sales person Jeremiah Jones, worked to make my purchase of my new Jeep Grand Cherokee an easy and pleasurable experience. I knew that getting all the features and within my budget was going to be pretty tough, but they it a much easier process than I expected. Awesome team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your Jeep Grand Cherokee, Taylor! We love getting amazing feedback on our team and we appreciate you sharing! Take care and enjoy!

Probably the best automobile purchasing experience i have...

Probably the best automobile purchasing experience i have ever had! I am currently recommending Troncali to a friend in the market for a new Gladiator and a new 4 door Rubicon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback and recommendation to your friend! We are pleased to hear that you had a great experience with us and we look forward to providing your friend the same experience!

First call to dealership was not good. I was ignored with...

First call to dealership was not good. I was ignored with no call back. Went back due to great price. Everything went seamless but detailing was way behind and have to go back, because I could not wait another hour. Somethings shouldve been done sooner but i love the truck. Sales manager is great. my saleman was helpful and informed. He wasnt there when i went to pick up the truck. That was my fault and car salesmen/women dont like doing other peoples work when they arnt getting paid. I wanted to give 3.5 stars because they are way better than 3 but my visit wasnt quite a 4. But i do think they are great dealership.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you taking the time to leave us this feedback and great rating! We're glad to hear we were able to assist in finding you your new car and hope you're enjoying it! We look forward to your next visit to make it a 5-star experience!

Really awesome experience! James had everything ready...

Really awesome experience! James had everything ready when I showed up for the final sale. No pressure on anything! Finance had me out and driving in a snap. Top down folks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congrats on your purchase, Julie! Thank you for choosing Troncalli and we hope you're loving your new car!

Dc was a great salesman I would recommend this to...

Dc was a great salesman I would recommend this to friends and family . Great dealership and car buying experience. Happy customer. Thank you Troncalli! Great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome review! We work hard to meet the expectations of our customers, and we’re thrilled to hear that DC provided you a great purchasing experience. Congrats and enjoy!