Reviews
Write a reviewHarleyman's Dream Truck
I couldn't belive my eyes when I found my Ford Truck on a lot in Lebanon Indiana. I'd been looking for about a year or so, and couldn't find a clean late model F-250 that wasn't beat up and needed lots of repairs anywhere. I ran across this ad and decided to give it another go, I'd almost given up, but I said what the heck and came to Lebanon. My wife bursted with excitment when we saw this truck, the owner let us take it out for a long drive and I checked everything out, this truck needed nothing at all, it had new tires, brakes and was as clean as it was new, I also looked at his other inventory just to see if this was a fluke, but they all had been given attention to detail just as this one. Needless to say, we became owners that day. I'm so happy, in fact I've given J
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
My New Car
Found a great Honda here in Lebanon Indiana, I'd been looking for awhile. It only had 46,000 miles on it, was very clean and had never been in any wrecks. It was priced well below book, I'd done my homework before I came so I was ready to buy if I found the right car. It was exactly what I was looking for. I found a great car at a great value. I've never been happier buying a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place to buy
Looked for cars in my price range and found several on Cars.com. My wife and I visited about 5 dealerships before making our purchase at J&M in Lebanon. They made the process so easy here, only had to deal with 1 guy who made the decesions. They also saved us on financing on the truck. I looked at several vehicles on his lot to see "What shape" they were in, all seemded to be very nice and faily low mileage which is what I perfer and he perfer's to sell. I'd reccommend this Dealer to anyone. Very Helpful, Kind and easy to do business with.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honda Girl
I shopped around Indy, Carmel, Lafayette and found many Honda Vans, but the price, condition, miles wasn't what I was looking for. I found this little dealership in Lebanon and went to check out a van they'd just gotten in. It hit all the must have's. The salesman whom is also the owner was very fair with me in price and even financing, he got me a better rate than my own Credit Union could give me. I'd recommend them to anyone.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
NEWER JEEP
Went to J&M Auto Sales yesterday and looked at a 2005 Jeep, it was really a clean vehicle, just what I've been searching for. The owner also showed me some other inventory, all of course in my eyes were extra clean. The paint all looked almost perfect and the interior was really clean on the 5 vehicles that I looked at. I test drove the Jeep and plan on coming back in 2 weeks if he still has the vehicle, I am waiting on a check from my old car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Place treated very fair
I bought a truck earlier in the year from J&M Auto Sales in Lebanon Indiana. I recently went with my friend to another dealership, he is about 24 years old, the dealership miss treated him and me very badly. He had cash to buy thier car. He got angry with the salesman and salesmanager for making a bad comment about him, we left. I realized then just how great I had been treated a few months back with J&M Auto Sales and its owner. I am trying to get Jack to make the drive with me there to look for a car for him. I love my car...thanks J&M Auto Sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Our Van
We went to J&M Auto Sales in Lebanon a while back while searching for a good Used Van. We had looked at several places and we not satisfied with what we found there. We got on google and found this dealership in Lebanon and decided to try it, we are so happy with what we found. The dealer gave us all his records that he had on it, and even gave us a 90 day warranty that is good nationwide with a zero deductable, as he puts these on every vehicle he sells. I would recomend this dealer to anyone who's looking for a honest, friendly dealership to do business with. I have told all our friends about them already.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Watch Out!
A car this dealer called "great", "clean" and "no problems" ended up meaning the car had clearly been in an accident (mismatched paint and remaining damage to the body) and mechanical problems so deep he wouldn't let you take it for a test drive off the lot. And that's after it had to be jumped because the battery was dead from disuse. Suffice it to say I walked away. You should too.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for your review. I am sorry you felt as though our vehicle was inadequate. At J&M Auto Sales we take great pride in hand selecting top quality, clean, mechanically sound vehicles. We?ve had 100?s of satisfied customers over the years and continue to do great business in greater Indianapolis. 1st point to address in this review is the vehicle was never seen or test driven by the reviewer in this instance. Firechicken Girl lives in Lansing, MI and had instructed a friend who lives in Indy to take a look at the vehicle for her. Upon meeting the 3rd party I was informed due to lack of time he would not be able to test-drive the vehicle and that he would just like to look the vehicle over. I will admit the vehicle?s battery was low on charge due to being on the lot without being driven regularly. This is common issue with many newer vehicles due to their electronics and security systems. Needless to say the vehicle?s battery was replaced before being sold to a very happy customer four days later. We?d love the opportunity to earn your business in the future.