Skip to main content

Carl Black of Orlando Chevrolet, Buick, GMC

(1,845 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 7:30am–6:00pm
Sunday 11:00am–6:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (407) 378-0824 (407) 378-0824
Used (407) 378-0821 (407) 378-0821
Service (888) 285-0342 (888) 285-0342

About our dealership

This seller has been on Cars.com since January 2023.
We're proud to present our wide selection of qualitynew and used vehicles. Our inventory is updated daily and our friendly staff is ready to answer any questions you have. Our goal is for you to feel that buying a car is as much fun as driving one. Let us be your place for a new or pre-owned vehicle; Take advantage of some of the best deals around and remember Carl Black is the home of the Certified Pre-owned.
Carl Black of Orlando. Where Buying a car is Fun & Easy!
Check www.carlblackoforlando.com for upcoming events!

Service center

Phone number (888) 285-0342

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–6:00pm
Sunday
Closed

Reviews

(1,845 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carl Black of Orlando Chevrolet, Buick, GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Tomaris at Carl Black was wonderful.

Tomaris at Carl Black was wonderful. From the time I arrived at 4:30pm until I left later that evening with a brand new truck, he took care of me every step of the way. Upon arrival, I was unsure whether I was going to buy or lease and I had a ton of questions regarding the different configurations and trim levels of the trucks I was interested in. He was very thorough in answering my questions and was very patient with me. There was not a single question that he didn't know the answer to. After finally deciding which truck I wanted, he went over a multitude of financing options with me until we found the right fit. Once we agreed to all of the terms he introduced me to Shami, who finalized the paperwork and was also very friendly and efficient. Overall, this is my favorite dealership as everyone is super friendly, welcoming, and accommodating. I will definitely be back for future vehicles.

Tomaris at Carl Black was wonderful.

Tomaris at Carl Black was wonderful. From the time I arrived at 4:30pm until I left later that evening with a brand new truck, he took care of me every step of the way. Upon arrival, I was unsure whether I was going to buy or lease and I had a ton of questions regarding the different configurations and trim levels of the trucks I was interested in. He was very thorough in answering my questions and was very patient with me. There was not a single question that he didn't know the answer to. After finally deciding which truck I wanted, he went over a multitude of financing options with me until we found the right fit. Once we agreed to all of the terms he introduced me to Shami, who finalized the paperwork and was also very friendly and efficient. Overall, this is my favorite dealership as everyone is super friendly, welcoming, and accommodating. I will definitely be back for future vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Great staff, very helpful.

Great staff, very helpful. Everyone was great to work with and extremely knowledgeable. Zach helped me find that perfect car. Would definitely recommend Carl Black.

Great staff, very helpful.

Great staff, very helpful. Everyone was great to work with and extremely knowledgeable. Zach helped me find that perfect car. Would definitely recommend Carl Black.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Joshua Estrella service advisor did an excellent job of

Joshua Estrella service advisor did an excellent job of keeping me informed of the warranty repairs, I recently had my 2024 Chevy Silverado 2500 HD diesel 6.6 in for transmission repair that a lot of Cevy customers had the same problem. We had it towed to Carl Black. From start to finish Josh kept me informed by text on the progress of the repair. It took 8 days because diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. The truck only has 28,000 miles. Anyway if you want an Excellent Diesel mechanic to work on your truck take it to Carl Black and if you want a good service advisor, ask for Joshua Estrella at Carl Black on East Colonial Drice. You will be very happy when you get your vehicle back. Joshua told me to turn the rental car claim into GM for reimbursement. Ken

Joshua Estrella service advisor did an excellent job of

Joshua Estrella service advisor did an excellent job of keeping me informed of the warranty repairs, I recently had my 2024 Chevy Silverado 2500 HD diesel 6.6 in for transmission repair that a lot of Cevy customers had the same problem. We had it towed to Carl Black. From start to finish Josh kept me informed by text on the progress of the repair. It took 8 days because diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. The truck only has 28,000 miles. Anyway if you want an Excellent Diesel mechanic to work on your truck take it to Carl Black and if you want a good service advisor, ask for Joshua Estrella at Carl Black on East Colonial Drice. You will be very happy when you get your vehicle back. Joshua told me to turn the rental car claim into GM for reimbursement. Ken

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Carl Black service center advisor Joshua Estrella

Carl Black service center advisor Joshua Estrella excellent. CARL Black diesel mechanic excellent. I recently had my 2024 Silverado 2600 Hzd diesel 6.6 in for a transmission repair that a lot of Cheby customers had the same problem. We had it towed to Carl Black. From start to finish Joshua kept me informed by text on the progress of the repair. It took 8 days because of the diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. And the truck only has 28,000 miles. Any way if you want an excellent Diesel mechanic to work on you truck take it to Carl Black ChChevrolet and if you want an excellent service advisor ask for Joshua Estrella at Carl Black Chevrolet on East Colonial Drive in Orlando. You will be very happy when you get your vehicle back. Also, Joshua tod me to turn in my rental car receipt to GM for reimbursement. Thanks Ken

Carl Black service center advisor Joshua Estrella

Carl Black service center advisor Joshua Estrella excellent. CARL Black diesel mechanic excellent. I recently had my 2024 Silverado 2600 Hzd diesel 6.6 in for a transmission repair that a lot of Cheby customers had the same problem. We had it towed to Carl Black. From start to finish Joshua kept me informed by text on the progress of the repair. It took 8 days because of the diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. And the truck only has 28,000 miles. Any way if you want an excellent Diesel mechanic to work on you truck take it to Carl Black ChChevrolet and if you want an excellent service advisor ask for Joshua Estrella at Carl Black Chevrolet on East Colonial Drive in Orlando. You will be very happy when you get your vehicle back. Also, Joshua tod me to turn in my rental car receipt to GM for reimbursement. Thanks Ken

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I had an amazing experience with Tomaris as my salesman.

I had an amazing experience with Tomaris as my salesman. From the very moment he called me, he was professional and determined to get me in the vehicle I wanted. He kept me updated throughout the entire process and was able to get me my 2026 Acadia in no time. I loved my experience car shopping, especially because I didn't have to step foot in the dealership. I explained my busy schedule with my kids. I explained my budget and what I was looking for in the car, and he made it all happen perfectly. Highly recommend!

I had an amazing experience with Tomaris as my salesman.

I had an amazing experience with Tomaris as my salesman. From the very moment he called me, he was professional and determined to get me in the vehicle I wanted. He kept me updated throughout the entire process and was able to get me my 2026 Acadia in no time. I loved my experience car shopping, especially because I didn't have to step foot in the dealership. I explained my busy schedule with my kids. I explained my budget and what I was looking for in the car, and he made it all happen perfectly. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Darius was great!

Darius was great! Very knowledgable and about the vehicles he showed me. He listened to what I ask for and helped me find exactly what wanted, He showed me how to set up and operate all the features. I have purchased many new cars but this was by far the best car buying experience I ever had! I’m very satisfied with my new Canyon. I highly recommend Carl Black Chevrolet Buick GMC and be sure to ask for Darius!

Darius was great!

Darius was great! Very knowledgable and about the vehicles he showed me. He listened to what I ask for and helped me find exactly what wanted, He showed me how to set up and operate all the features. I have purchased many new cars but this was by far the best car buying experience I ever had! I’m very satisfied with my new Canyon. I highly recommend Carl Black Chevrolet Buick GMC and be sure to ask for Darius!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Tomarris Hill was such a pleasure to work with!

Tomarris Hill was such a pleasure to work with! He definitely kept my best interest in mind and made this car shopping process as simple as it can be. We all know how overwhelming buying a new car can be, but he did an exceptional job at making sure I got the best deal. Definitely recommend!

Tomarris Hill was such a pleasure to work with!

Tomarris Hill was such a pleasure to work with! He definitely kept my best interest in mind and made this car shopping process as simple as it can be. We all know how overwhelming buying a new car can be, but he did an exceptional job at making sure I got the best deal. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

My experience with Tomaris was excellent from start to

My experience with Tomaris was excellent from start to finish. He was professional, knowledgeable, and made the entire car-buying process stress-free. He took the time to listen to my needs, answered all my questions thoroughly, and never made me feel pressured. I really appreciated his honesty and patience in helping me find the perfect car. Thanks to him, I left feeling confident and happy with my purchase. I would highly recommend him to friends and family.

My experience with Tomaris was excellent from start to

My experience with Tomaris was excellent from start to finish. He was professional, knowledgeable, and made the entire car-buying process stress-free. He took the time to listen to my needs, answered all my questions thoroughly, and never made me feel pressured. I really appreciated his honesty and patience in helping me find the perfect car. Thanks to him, I left feeling confident and happy with my purchase. I would highly recommend him to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Greatl selection of trucks very.

Greatl selection of trucks very. Very helpful sale personal that's answers any questions and works with client to get the best deal

Greatl selection of trucks very.

Greatl selection of trucks very. Very helpful sale personal that's answers any questions and works with client to get the best deal

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

Worked with Jonathan for a simple oil change and tire

Worked with Jonathan for a simple oil change and tire rotation. Experience was absolutely wonderful. Vehicle got right in and Jonathan keep me informed of the progress the entire time. Very polite and courteous.

Worked with Jonathan for a simple oil change and tire

Worked with Jonathan for a simple oil change and tire rotation. Experience was absolutely wonderful. Vehicle got right in and Jonathan keep me informed of the progress the entire time. Very polite and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 1845 reviews