Reviews
Tomaris at Carl Black was wonderful.
Tomaris at Carl Black was wonderful. From the time I arrived at 4:30pm until I left later that evening with a brand new truck, he took care of me every step of the way. Upon arrival, I was unsure whether I was going to buy or lease and I had a ton of questions regarding the different configurations and trim levels of the trucks I was interested in. He was very thorough in answering my questions and was very patient with me. There was not a single question that he didn't know the answer to. After finally deciding which truck I wanted, he went over a multitude of financing options with me until we found the right fit. Once we agreed to all of the terms he introduced me to Shami, who finalized the paperwork and was also very friendly and efficient. Overall, this is my favorite dealership as everyone is super friendly, welcoming, and accommodating. I will definitely be back for future vehicles.
Tomaris at Carl Black was wonderful.
Tomaris at Carl Black was wonderful. From the time I arrived at 4:30pm until I left later that evening with a brand new truck, he took care of me every step of the way. Upon arrival, I was unsure whether I was going to buy or lease and I had a ton of questions regarding the different configurations and trim levels of the trucks I was interested in. He was very thorough in answering my questions and was very patient with me. There was not a single question that he didn't know the answer to. After finally deciding which truck I wanted, he went over a multitude of financing options with me until we found the right fit. Once we agreed to all of the terms he introduced me to Shami, who finalized the paperwork and was also very friendly and efficient. Overall, this is my favorite dealership as everyone is super friendly, welcoming, and accommodating. I will definitely be back for future vehicles.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great staff, very helpful.
Great staff, very helpful. Everyone was great to work with and extremely knowledgeable. Zach helped me find that perfect car. Would definitely recommend Carl Black.
Great staff, very helpful.
Great staff, very helpful. Everyone was great to work with and extremely knowledgeable. Zach helped me find that perfect car. Would definitely recommend Carl Black.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joshua Estrella service advisor did an excellent job of
Joshua Estrella service advisor did an excellent job of keeping me informed of the warranty repairs, I recently had my 2024 Chevy Silverado 2500 HD diesel 6.6 in for transmission repair that a lot of Cevy customers had the same problem. We had it towed to Carl Black. From start to finish Josh kept me informed by text on the progress of the repair. It took 8 days because diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. The truck only has 28,000 miles. Anyway if you want an Excellent Diesel mechanic to work on your truck take it to Carl Black and if you want a good service advisor, ask for Joshua Estrella at Carl Black on East Colonial Drice. You will be very happy when you get your vehicle back. Joshua told me to turn the rental car claim into GM for reimbursement. Ken
Joshua Estrella service advisor did an excellent job of
Joshua Estrella service advisor did an excellent job of keeping me informed of the warranty repairs, I recently had my 2024 Chevy Silverado 2500 HD diesel 6.6 in for transmission repair that a lot of Cevy customers had the same problem. We had it towed to Carl Black. From start to finish Josh kept me informed by text on the progress of the repair. It took 8 days because diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. The truck only has 28,000 miles. Anyway if you want an Excellent Diesel mechanic to work on your truck take it to Carl Black and if you want a good service advisor, ask for Joshua Estrella at Carl Black on East Colonial Drice. You will be very happy when you get your vehicle back. Joshua told me to turn the rental car claim into GM for reimbursement. Ken
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carl Black service center advisor Joshua Estrella
Carl Black service center advisor Joshua Estrella excellent. CARL Black diesel mechanic excellent. I recently had my 2024 Silverado 2600 Hzd diesel 6.6 in for a transmission repair that a lot of Cheby customers had the same problem. We had it towed to Carl Black. From start to finish Joshua kept me informed by text on the progress of the repair. It took 8 days because of the diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. And the truck only has 28,000 miles. Any way if you want an excellent Diesel mechanic to work on you truck take it to Carl Black ChChevrolet and if you want an excellent service advisor ask for Joshua Estrella at Carl Black Chevrolet on East Colonial Drive in Orlando. You will be very happy when you get your vehicle back. Also, Joshua tod me to turn in my rental car receipt to GM for reimbursement. Thanks Ken
Carl Black service center advisor Joshua Estrella
Carl Black service center advisor Joshua Estrella excellent. CARL Black diesel mechanic excellent. I recently had my 2024 Silverado 2600 Hzd diesel 6.6 in for a transmission repair that a lot of Cheby customers had the same problem. We had it towed to Carl Black. From start to finish Joshua kept me informed by text on the progress of the repair. It took 8 days because of the diagnostics, parts and completion of the repair. Previously I went to other Chevy dealers in the area for warranty work. Carl Black is the best. And the truck only has 28,000 miles. Any way if you want an excellent Diesel mechanic to work on you truck take it to Carl Black ChChevrolet and if you want an excellent service advisor ask for Joshua Estrella at Carl Black Chevrolet on East Colonial Drive in Orlando. You will be very happy when you get your vehicle back. Also, Joshua tod me to turn in my rental car receipt to GM for reimbursement. Thanks Ken
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had an amazing experience with Tomaris as my salesman.
I had an amazing experience with Tomaris as my salesman. From the very moment he called me, he was professional and determined to get me in the vehicle I wanted. He kept me updated throughout the entire process and was able to get me my 2026 Acadia in no time. I loved my experience car shopping, especially because I didn't have to step foot in the dealership. I explained my busy schedule with my kids. I explained my budget and what I was looking for in the car, and he made it all happen perfectly. Highly recommend!
I had an amazing experience with Tomaris as my salesman.
I had an amazing experience with Tomaris as my salesman. From the very moment he called me, he was professional and determined to get me in the vehicle I wanted. He kept me updated throughout the entire process and was able to get me my 2026 Acadia in no time. I loved my experience car shopping, especially because I didn't have to step foot in the dealership. I explained my busy schedule with my kids. I explained my budget and what I was looking for in the car, and he made it all happen perfectly. Highly recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Darius was great!
Darius was great! Very knowledgable and about the vehicles he showed me. He listened to what I ask for and helped me find exactly what wanted, He showed me how to set up and operate all the features. I have purchased many new cars but this was by far the best car buying experience I ever had! I’m very satisfied with my new Canyon. I highly recommend Carl Black Chevrolet Buick GMC and be sure to ask for Darius!
Darius was great!
Darius was great! Very knowledgable and about the vehicles he showed me. He listened to what I ask for and helped me find exactly what wanted, He showed me how to set up and operate all the features. I have purchased many new cars but this was by far the best car buying experience I ever had! I’m very satisfied with my new Canyon. I highly recommend Carl Black Chevrolet Buick GMC and be sure to ask for Darius!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tomarris Hill was such a pleasure to work with!
Tomarris Hill was such a pleasure to work with! He definitely kept my best interest in mind and made this car shopping process as simple as it can be. We all know how overwhelming buying a new car can be, but he did an exceptional job at making sure I got the best deal. Definitely recommend!
Tomarris Hill was such a pleasure to work with!
Tomarris Hill was such a pleasure to work with! He definitely kept my best interest in mind and made this car shopping process as simple as it can be. We all know how overwhelming buying a new car can be, but he did an exceptional job at making sure I got the best deal. Definitely recommend!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My experience with Tomaris was excellent from start to
My experience with Tomaris was excellent from start to finish. He was professional, knowledgeable, and made the entire car-buying process stress-free. He took the time to listen to my needs, answered all my questions thoroughly, and never made me feel pressured. I really appreciated his honesty and patience in helping me find the perfect car. Thanks to him, I left feeling confident and happy with my purchase. I would highly recommend him to friends and family.
My experience with Tomaris was excellent from start to
My experience with Tomaris was excellent from start to finish. He was professional, knowledgeable, and made the entire car-buying process stress-free. He took the time to listen to my needs, answered all my questions thoroughly, and never made me feel pressured. I really appreciated his honesty and patience in helping me find the perfect car. Thanks to him, I left feeling confident and happy with my purchase. I would highly recommend him to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greatl selection of trucks very.
Greatl selection of trucks very. Very helpful sale personal that's answers any questions and works with client to get the best deal
Greatl selection of trucks very.
Greatl selection of trucks very. Very helpful sale personal that's answers any questions and works with client to get the best deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with Jonathan for a simple oil change and tire
Worked with Jonathan for a simple oil change and tire rotation. Experience was absolutely wonderful. Vehicle got right in and Jonathan keep me informed of the progress the entire time. Very polite and courteous.
Worked with Jonathan for a simple oil change and tire
Worked with Jonathan for a simple oil change and tire rotation. Experience was absolutely wonderful. Vehicle got right in and Jonathan keep me informed of the progress the entire time. Very polite and courteous.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
