Skip to main content

Carl Black of Orlando Chevrolet, Buick, GMC

(1,846 reviews)
Visit Carl Black of Orlando Chevrolet, Buick, GMC
Sales hours: 11:00am to 6:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–6:00pm
Tuesday 9:00am–9:00pm 7:30am–6:00pm
Wednesday 9:00am–9:00pm 7:30am–6:00pm
Thursday 9:00am–9:00pm 7:30am–6:00pm
Friday 9:00am–9:00pm 7:30am–6:00pm
Saturday 9:00am–9:00pm 7:30am–6:00pm
Sunday 11:00am–6:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (407) 378-0824 (407) 378-0824
Used (407) 378-0821 (407) 378-0821
Service (888) 285-0342 (888) 285-0342

Reviews

(1,846 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Carl Black of Orlando Chevrolet, Buick, GMC from DealerRater.

Want to share your experience with this dealership?

Write a review

Went in today to work on a deal and met Dowain Nunes.

Went in today to work on a deal and met Dowain Nunes. He is a welcoming and honest guy who will explain everything to you. He made sure we were comfortable and were taken care of. We will definitely trade both of our vehicles with him and the Carl Black team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Went there to just looking around, ended up buying a car!

Went there to just looking around, ended up buying a car! Shami did a great job explaining how things work and make the deal went smooth. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Man!

Man! Our rep (Shami) was amazing from the moment we arrived he moved with a sense of urgency took his time to explain all the cars features and upgrades. He spoke with confidence and poise making us feel comfortable In negotiations. We got exactly what we wanted and left timely with our new car which we love. The following day I had to return and he was again cheerful and peaceful to quickly make sure we were properly taken care of. We left feeling like a part of the family and not like we got hosed by a car salesman. 10 out of 10 experiences with Shami

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a vehicle and had an outstanding

I recently purchased a vehicle and had an outstanding experience thanks to my car salesman, Shami. His knowledge about the vehicle was truly impressive; he answered all my questions thoroughly and provided detailed information about every feature. Additionally, Shami made sure we received the best deals available, going above and beyond to ensure we were satisfied with our purchase. His kindness and professionalism made the entire process smooth and enjoyable. I highly recommend Shami to anyone looking for a new car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Carl Black Chevrolet Buick GMC sets a high stabdard for

Carl Black Chevrolet Buick GMC sets a high stabdard for car dealerships. Their commitment to excellence, attention to detail, and customer-centric approach make them stand out in the automotive industry. I highly recommend them to anyone looking for a premium car-buying experience. Shami and Stefen were great. I would also like to point out that it looks like the staff have fun at their place of work, which is nice to see as a customer. I want someone helping me who enjoys what they’re doing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nice and clean.

Nice and clean. Employees are kind and knowledgeable. Broad selection of vehicles to choose from. Shami was very knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience purchasing my vehicle.

I had a great experience purchasing my vehicle. Shami was very helpful and very knowledgeable. He made the process fast and simple. He also helped me get a competitive price for my trade in. I would definitely be going back to Shami when it’s time to upgrade my vehicle again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a wonderful experience at Carl Black.

We had a wonderful experience at Carl Black. SHAMI took great care of us, starting by answering our call looking for a specific car. Our local chevy dealers could not get us what we were looking for, so we made the long drive to meet Shami and see the vehicle. He had it pulled up front and ready, he even had paperwork ready for a super smooth sale!!! We were in and out faster than any dealership we have ever been to! Highly recommend making the call to Carl Black...ask for SHAMI!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

My husband and I bought a new Denali a few weeks ago and

My husband and I bought a new Denali a few weeks ago and our sales person, Shami was amazing. I initially told him I loathed the process of buying a car, but Shami was wonderful. He made the process flawless, easy and fast. I can’t say enough about the experience. We signed after closing and Shami stayed to see the process through, showing us how to operate all the different options in the vehicle. Absolutely would recommend Carl Black and ask for Shami.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Shami was extremely professional and transparent

Shami was extremely professional and transparent throughout the entire purchase process on my new vehicle. Definitely recommend shopping with Carl Black and asking for Shami.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.