Reviews
Great
I had a good experience at this dealer. Henry did a good job and was very reliable. The finance department could be improved, it could be more efficient serving clients even though they do have a lot of them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Great experience!
Henry was great! Always kept me updated on my car while it was being worked on in the shop! I would highly recommend this dealership to anyone for sure
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lia & Ben were very helpful
My experience was very wonderful. Lia was very professional and so was Ben. Everyone that needs a car could go to a better way in Naugatuck CT. Great Cars, Great People.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The A Better Way Wholesale Autos Team
Terry was superb!
Terry was a great salesperson. He made the process of buying a car super easy. Everything went smoothly and we are very happy with our purchase. Thankyou Terry and ABW!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great price with warrantee
The car was brought to 100% mechanical order before I was allowed to take it, and the finance associate made it possible for me to get a 3 year warrantee on a 10 year old car. Long story short there was no need for a test drive. I did miss a few minor things(compartment cover, radio speaker needs replacing) on the interior that might need a little tlc but considering I paid $4000 CHEAPER than another vehicle of the same make model year and mileage that I was previously looking at, I can’t complain and am very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Someone looking to buy a car
Great place, very helpful. They want to find car to fit your needs. The second time buying a care from them. Go see Lya Hoyt she was great!!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Sincerely, The A Better Way Wholesale Autos Team
They’re the best
Hands down one of the best experiences! They are personally engaged with each and every customer and do not look at you as if you’re only a dollar sign. I’m so glad I bought a car from them but most of all that I continue to come to them for servicing features
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good company
The staff is very helpful willing to work with you to find you the car you want. My second time buying a car from them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Overall Great Place
Johnny provided us with great customer service. He made our experience a lot easier & simpler than we’d thought it’d be. He actually made us feel at ease when it came to my 1st time buying a car. I was very uneasy & unsure when 1st arriving, however, Johnny’s genuine personality pushed me to believe I was making a good decision & I appreciate him so much for that. The Manager was great as well, for the short period of time we got to engage with him. We couldn’t have had a better experience. We’d definitely return to this place in the future.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Place
Johnny provided us w great customer service. He made our experience a lot easier & simpler than we’d thought it’d be. He actually made us feel at ease when it came to my 1st time buying a car. I was very uneasy & unsure when 1st arriving, however, Johnny’s genuine personality pushed me to believe I was making a good decision & I appreciate him so much for that. The Manager was great as well, for the short period of time we got to engage with him. We couldn’t have had a better experience. We’d definitely return to this place in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It was a pleasure to read about your first buying experience working with Johnny and our staff. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, The A Better Way Wholesale Autos Team
