Reviews
Easy peasy.
Easy peasy. Great experience with Will and the team. I look forward to future dealings!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words! We're thrilled to hear about your positive experience with Will and our team. We can't wait to serve you again in the future. If you have any questions or need assistance, feel free to reach out.
WONDERFUL PLACE TO HAVE MY VEHICLE SERVICED.
WONDERFUL PLACE TO HAVE MY VEHICLE SERVICED. EVERYONE IS SO NICE. WILL BE COMING BACK IN THE FURTURE.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you found our service wonderful and our team nice. We look forward to welcoming you back in the future!
Good quality service department.
Good quality service department. They have helped me with my Ram 2019 1500 truck to keep it running properly. Expect that they will provide you with good follow-up and convenient service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our service department! We are delighted to hear that we could assist you with your Ram 1500 truck and provide you with good follow-up and convenient service. We appreciate your feedback and look forward to serving you again.
This place was everything plus some.
This place was everything plus some. They were: Helpful Responsive Thoughtful Accommodating Fun Respectful Excited
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. We strive to provide top-notch service and it's great to know that we hit the mark for you. We look forward to serving you again soon!
This was the best experience I have had buying a new car.
This was the best experience I have had buying a new car. I would recommend
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Michael, thank you for the kind words! We are thrilled to hear that you had such a positive experience purchasing your new car. Recommendations like yours mean the world to us. If you ever need anything in the future, don't hesitate to reach out. Enjoy your new ride!
Great deal on my new jeep.
Great deal on my new jeep. Great customer experience. I was from out of state and they made everything so efficient. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark, thank you for sharing your positive experience with us! We're thrilled to hear that you found a great deal on your new Jeep and had a smooth out-of-state purchasing process. We appreciate your recommendation and look forward to serving you again in the future.
I will recommend your dealership to all my friends!
Quick and good with communicating the progress of the
Quick and good with communicating the progress of the work. Coffee in the service waiting area could use an upgrade. 😎
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Tom, thank you for your feedback! We're glad to hear that you had a positive experience with our communication. We appreciate your suggestion about the coffee and will take it into consideration for future improvements. We hope to see you again soon!
Exceeded my expectations, even though they are pretty
Exceeded my expectations, even though they are pretty high based on the excellence service I receive every time from Palmer Dodge. Luis got me scheduled to bring in my vehicle and got me in and out earlier than promised. I love the service I get every time at Palmer Dodge!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob, thank you for taking the time to share your positive experience with us! We are thrilled to hear that Luis and the team at Palmer Dodge exceeded your expectations. Providing excellent service is our top priority, and we look forward to serving you again in the future.
I wish my vehicle was car wash after $$$ spent for
I wish my vehicle was car wash after $$$ spent for repairs. Glad to have top notch technicians working on my vehicle.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us. We're glad to hear that you had a positive experience with our technicians. We apologize for any inconvenience regarding the car wash and will take your suggestion into consideration for the future. Thank you for choosing us!
The service managers are great (communicate regularly,
The service managers are great (communicate regularly, always professional) but I question the thoroughness of the techs. I had a standard oil change and tire rotation. As I was about to leave, I noticed not all of the lugnuts were tightened as part of the tire rotation. 1 was visibly loose, stuck well pass the Lug hole. It was placed by hand but never tightened. I had to get the service manager to track down a tech to fix this and to check the tech a few time to check the other wheel nuts, which he didn't. I finally got my own wrench out and checked myself before leaving. Also, the key for my wheel locks is never returned (happens every visit) & I have to wait for someone to track down as they couldn't find the tech who worked on my car. Get a better system for tracking the wheel keys to avoid ppl leaving without it.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for taking the time to share this with us. We hold our team members to a high standard, and we want all of our customers to feel confident in their service. If you have any more questions or concerns for us, please reach out to us directly so we can help. Sincerely, David Keller, Service Manager, service@palmerdcj.com