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Nissan of Downtown L.A.

(1,087 reviews)
Sales hours: 8:30am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 6:00am–7:00pm
Tuesday 8:30am–9:00pm 6:00am–7:00pm
Wednesday 8:30am–9:00pm 6:00am–7:00pm
Thursday 8:30am–9:00pm 6:00am–7:00pm
Friday 8:30am–9:00pm 6:00am–7:00pm
Saturday 8:30am–9:00pm 6:00am–5:00pm
Sunday 9:30am–8:30pm Closed

Reviews

(1,087 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Nissan of Downtown L.A. from DealerRater.

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Oil change

I am always greeted with a smile and a warm hello. Right away people ask me if I need help and I always receive fast service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellency

awesome service and the attention make me and my car feel always happy. Specially with Deniss, he’s always giving me the best options to keep my car in a good shape

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great repairs!

Great repairs, have had no problems with dealer, services and customer service is great. had repairs their since 2011! With my pathfinder no issues since! Awsome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Go to Andrea

Andrea was the nicest and most understanding sales person I’ve ever had the pleasure of striking a deal with. She listens to exactly what you want and isn’t pushy. If you want a car go to her and you’ll leave happy.!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

very bad experiance

overcharged for 2018 Nissan Murano. attempts several times to renegotiate but nobody will listen. the worst experience of my life . I was put on hold several times when I called. left messages and no one returned

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

I have not yet received any letter from Nissan of down town or owners regarding my review and bad experience at this dealer. I felt like I was cheated and 2018 Nissan Murano was leased to me at full price on 1/28/2019 a full year after it was put out for sale. shame on you for not giving me what I deserve. to top it all this was my 3 car purchase at this same dealer. I don't think you know the word loyalty if you need to contact me my email address is jimma1961@yahoo.com tel # 323 752 2473 or cell # 323 679 3919.

Excelent

Keep up the good work!!!!!!!!!!!!The timing respect and quality of the service is great. I would recommend it to my family members and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly

I liked the service. They are very friendly persons. Helpful in every way.and caring. They do explain everything so u can understand what they helped u with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

John was a Superstar. When we got to the dealership, he came out to meet us in the pouring rain and on his day off. He was amazing and got us the car that we needed.... thank you also to Rafael for the financing of my Rogue...You are all Outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excelent

Helen was great since I arrive to the service department. She was friendly and attentive. She let me know what my car needed, and she didn’t push me to the needed service like other places that push the costumer, which is something that I felt comfortable by not been push to do all the needed services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Greate service sales person Maria I was her first sale

Great cars great service regardless of your credit they are willing to work with you to get you in a vehicle oh it was very quick

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.