Carey Paul Honda

The only reason i came to Carey paul was because of my neighbor telling me how amazing the customer service was. And to my surprise i was not disappointed. Everyone was super nice and with the help of Bobby Qureshi i am now in the car of my dreams and i was still within my budget!

I had my vehicle serviced here and the level of service was excellent. Great prices and great people!

Great service. Advisors and technicians were very knowledgeable and friendly.

I CAME IN TO UPGRADE AND I DIDNT HAVE A SPECIFIC CAR IN MIND. DANA HALL HELPED WITH THAT AND HE WAS VERY HELPFUL!! IT WAS AN AMAZING EXPERIENCE.

Called ahead to check on availability and that started my experience with Bobby Qureshi in my used car purchase. When I arrived I felt rather warmly greeted and we hoped in my prospective car minutes after. Once I drove the car and decided to pursue purchasing, Bobby was wonderful to work with in the negotiations. Throughout the remainder of the process he stayed nearby so I never felt completely handed off and forgotten about. Philip Stancil took a considerate amount of time to guide me through the financing of my car and was able to secure a lower rate than my pre-approval at a local credit union.

I actually enjoyed the whole process of purchasing a new car. It might seem intimidating at first but with the help of Bobby Qureshi it was extremely easy and not only is he a great salesman but he is a great person as well. Highly recommend!

My car buying experience at Carey Paul Honda was excellent. Tim Criss was very helpful. Great customer service and everything went great with no hassle!

Today was my first time buying a car and I was extremely nervous. Mr. Joel Kight walked me through the process and was very kind. He made this experience wonderful for me. He provided the utmost customer service.

1st time ever shopping for a vehicle online, figured I'd give it a shot.., my inquiry was immediately answered by Sales Rep Anthony Griffin at the Snellville location. I contacted Mr. Griffin via phone and shared what I was interested in minus the time consuming customer/dealer negotiations. Mr. Griffin was very pleasant and professional and said he would work up a deal that would make me smile. Mr. Griffin did just that!.. In no time I was in the dealership signing papers to close the deal on a brand new 2017 Honda Civic LX Sedan. The whole experience was great! Thank you Anthony Griffin!

My service provider was Mike. I brought my car in yesterday, I showed him the problem with my van. The middle chair was not sliding forward or backwards smoothly, I think it needed some lubricant on the rails. The 3rd row chairs weren't folding smoothly, it requires some muscle to collapse them.my wife drives the car and she couldn't do it at all. We saw a new model and she was able to collapse 3rd row with one hand easily with the pull string. Inhad issues with my Bluetooth picking up wind noise on the highway. When my wife called me from the highway, I couldn't hear her voice because the Bluetooth was picking up too much wind noise. My wife had the window up, the ac and heat was off. I thought something was wrong with Bluetooth. The 2nd row chair was jamming and made it difficult to get to third row. He told me it'll be taken care of. I took shuttle back to the house. 2 hours later, I get a call saying it was done. I took shuttle back. I checked my van and the seat was more jammed then before. I wanted Mike to come out and take a look. I showed him that the 2nd row chair on driver side was fully operational, I was able to use one had and pull the lever of the odyssey to collapse and slide the 2nd row chair forward. I showed him that the passenger side chair was still jamming, it was operational 60 percent of the time, it was requiring two hands to force it to collapse and slide forward. I told Mike the chair isn't fixed. He was smug at this point. He told me that what do I expect, it's a used car. He said to me that "what do you expect, you want a free fix?" he then told me he can charge $120 for a diagnostic. I asked him I thought that's what's they did for the 2 hours I left the car there. At the beginning I told him I had bumper to bumper, I asked him did that include keeping the chairs operating as expected. He said yes. I install a baby car seat in the 2nd row driver side seat so I need a fully operational passenger side 2nd row chair. I don't expect a new chair, I just wanted some adjustments so that the chair collapses every time not 60 percent of the time. The middle seat in 2nd row still slides roughly on the rails. Mike said what do you expect, it's a removable chair and again he mentioned that it's a used car. I said I understand it's used, couldn't you have greased the rails for me. The 3rd row seat still didn't collapse smoothly. Mike said he had no problem doing it. I told him I understand he has no trouble but the problem is my wife who's smaller in stature and considerably weaker could do it. Again he said what do you expect, it's a used car. At this point I'm tired of him repeating it. He was belittling me at this point. As for the Bluetooth, Mike said he didn't hear any wind noise when the tech called him. I asked him was the tech driving highway speeds, Mike said tech was in shop. I said that doesn't solve anything, Mike said we don't drive the car on highways. I didn't say anything because it was useless. I was very frustrated with Mike's attitude. I was disappointed that my service report states that the tech was unable to reproduce my problems with the chair, the blue tooth part told me to go to a website that says nothing useful. I went home, watched YouTube and adjusted the chairs myself after about 30 mins. I did not expect to be treated so rudely at your service center. I will never come back.