Reviews
Poor ethics and customer service.
Poor ethics and customer service. Disgraceful and disgusting managers and sellers. Definitely not going back to them ever again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I'm saddened to read this review. Would you be open to emailing me at joe@jimmybrittauto.com with some additional insights into your experience with our team? I'd like to get a better understanding of where they went wrong.
Sure, I will email you the video and paperwork. Not sure " they went wrong" on me only, I believe they were trained that way, according to the google reviews. Kind regards,
I’ve purchased two cars now from Marco at Jimmy Britt
I’ve purchased two cars now from Marco at Jimmy Britt Chevrolet and I’ll never shop anywhere else or with anyone else! My car buying experience was not only a pleasurable one, but was hassle, haggle, and headache free. Marco is an excellent listener and took all of my wants and wishes into consideration when selecting my new vehicle. He took the time to make sure I found a vehicle that was the exact right fit for my needs while also making sure I stayed within my budget. I always appreciate that he is a no pressure salesperson which is what keeps me coming back to him and Jimmy Britt Chevy. 10+/10 would highly recommend Marco and Jimmy Britt Chevrolet!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Over all it was a very seamless process.
Over all it was a very seamless process. From the first text message through the final signature.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Overall great job. Keon was very helpful and communicative throughout the process.
Made the process extremely effortless.
Made the process extremely effortless. Did everything over the phone, got my numbers, came in next day and picked up my new truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was great to see you! Thank you for taking the time to fill out this survey! Your satisfaction is of utmost importance to us, and we are happy that we could meet your needs. You may be receiving another survey via email from General Motors, this is our report card with them. We would appreciate it if you responded to their survey Completely Satisfied, as well! Thank you again for your time and visiting us here at Jimmy Britt Chevrolet GMC, LLC . We look forward to seeing you next time!
I found Tim to be extremely pleasant and helpful.
I found Tim to be extremely pleasant and helpful. My initial phone conversations, texts and pictures prompted me to drive 300 miles to buy the Honda.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Antonio and the entire staff were excellent in serving my
Antonio and the entire staff were excellent in serving my needs in finding and delivery on the best deal possible. I found my ideal truck online and worked the entire transaction with the team over email, texts and phone calls. Drove from Texas to trade in my car, when I arrived they were fully prepared to quickly complete the transaction, I had a long drive back and they knew that. Antonio was very responsive to my many text inquiries and check ins. Management from multiple departments connected with me throughout the pre and post sale process as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Ryan is the best.
Ryan is the best. He was very nice and friendly. He was the reason I chose to come back to purchase a seconds vehicle. I felt like I could talk to him as a person and not just a salesperson. I will recommend Ryan as the salesperson they need go to.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fabian and Justin Harris provided terrible customer
Fabian and Justin Harris provided terrible customer service and fictitious practices. I would not recommend this is dealership to anyone.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I certainly appreciate your review and would love to have more details regarding your experience with our store and our team so I can better identify what went so wrong. Would you please email me at joe@jimmybrittauto.com and shed some light on your interactions with our team?
Great: service appointment; discussion of tire pressure
Great: service appointment; discussion of tire pressure problem; check in without delay;prompt checkout with questions answered
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Amazing service!
Amazing service! He did an excellent job with communication and guiding me through the process of purchasing my first vehicle! Left with a GMC Canyon!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!