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Westgate Imports

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (38 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice Car Buying Experience

I purchased a 2011 Toyota Venza from Westgate Imports this past Tuesday and had a nice, easy buying experience. We were able to negotiate a great price with Sam for our vehicle and they even took in our 1998 Ford Explorer XLT with over 208k miles as a trade! They have a very relaxed, friendly atmosphere and do not make you feel pressured to purchase a car. I would highly recommend checking out their vehicles. They have a wide variety of late model vehicles with decent mileage and nice equipped options, especially for used cars, to chose from.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great experience, friendly sales people

Great sales process. Simple and direct. Everything was smooth throughout the process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience!

I just bought a 2010 Prius from them. No pressure, and they even let me take the car for the day to the Toyota dealership to get it looked at. They even fixed the minor things that Toyota found wrong with the car. The people were personable and pretty easy to work with. Christina was a joy to work with! They work hard because they have a LOT of business, cars coming and going all the time. You might have to wait if you hit it wrong. The price of the vehicle was very competitive. Very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good place to buy

I just purchased a Ram 2500 and had a good experience buying there. I was only looking around and scouted out vehicles all over. They had good pricing and had a good selection. I had a very narrowed search so there was only a few options available but most dealerships around didn't have anything. I had Oba as a sales guy and he was great. He wasn't pushy and was helpful through the process. I went back and forth over a series of visits so I'm sure I wasn't the most ideal customer but he continually treated me well and was patient as I wanted to make sure I was comfortable with my deal. I realize everyone has to make money and all deanships have fees. I didn't think their costs were out of line and when you compare it to the lower price of vehicles it all worked out. I would recommend this dealership and I will likely buy from them again. Overall I think they made money and I got a good vehicle so everyone wins. I have already referred or spoke of this dealership to several people over the last couple weeks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible Experience

Went 3 1/2 hours to look at a jeep, when we got there with cash in hand they would not negotiate and charged $800 in "processing" fees. Horrid experience do not recommend doing business with these people.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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very good

I purchased a bmw 325i. The car was in mint condition everything was great. There was no pressure from any of the sales persons. Everyone seemed very proffesional and also helped me out on deciding which way would be best to go on buying the car. Great customer service co.pletely. the only little issue i found was that the car wasnt fully detailed and i realized recently that im going to need new front rotors, not too happy about that but! They did just send me a spare key for the bmw and im very thankful and happy with that. I recommend anyone looking for a car to go see them. They wont be dissapointed at all! Thanks again you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Most excellent!

They had the vehicle we wanted at the right price. Easy transaction, very well pleased. Our Winter project vehicle has started!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly Service and Expert Repair

We have been using Westgate Imports to service our Lexus LX470 since the warranty ran out, but I've only thought of writing a review after using their collision repair service. A friend borrowed the vehicle and scratched the bumper bad enough we didn't want to live with it, but we didn't want to make an insurance claim if we could help it. Westgate not only gave us a price below our insurance deductible for what turned out to be a great paint job, they also did the repair very quickly. They had our car for less than two days, and everything looks like new. The service staff has always been very friendly and helpful. They often fix little things they find free of charge, like replacing a dead battery in our key fob. Their attention to detail like that matters a lot to us, which is why we will always take our cars to them for service and repair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bought a car from these guys they really are great

Bought a Hummer from Kevin we had a blast thrre great company not just a dealership but personal friend feeling. They are not like every car dealership where you are pushed into something. My exp. Was great with them. I"ll buy more from them and I drove hour and half to deal with Westgate but its a winner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good Experience

Very pleased with our visit. Nice inventory to look at and process was easy. We bought from them and would again.Cars were well placed and the process was easy, felt like the old days where people mattered and were treated like people and not just a sell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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