Reviews
Very pleasant and professional the dealership has nice
Very pleasant and professional the dealership has nice comfortable waiting area , truck was ready when expected
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful review! We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!
This place has terrible customer service.
This place has terrible customer service. I went to purchase a car here and they were nice to me until I finalized the purchase. They did not provide a copy of vehicle purchase agreement. Then when I tried to contact them to get the vehicle purchase agreement they were extremely disrespectful and unresponsive, especially Danielle Szabo. When I tried to contact her to get the them they didn't pick up the phone and when I went in person to get the purchase agreement, they told me to wait and I waited for an hour to get the purchase agreement from Danielle Szabo, even though it wasn't busy at the time. This dealership also upcharges post purchase of the car- they add on additional fees that were not agreed upon during discussion of total cost of car. This was one of the worst experiences I've ever had at a dealership- do NOT recommend.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
We’re very sorry to hear about your experience. What you’ve described is not the level of service we strive to provide, and it’s certainly not what we’re known for. We take your concerns seriously and would appreciate the opportunity to look into this further. Please reach out to us directly at rkiernan@aagny.net so we can better understand the situation and work to address it appropriately.
Very professional staff, friendly and informative.
Very professional staff, friendly and informative. Explained the process and gave me an idea of time involved in the process.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your five-star review. The Atlantic Honda team is delighted we could serve you so well!
Thank you for your five-star review. The Atlantic Honda team is delighted we could serve you so well!
David explained everything that had to be done to my
David explained everything that had to be done to my Honda in very good fashion
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, we're delighted to hear that David was able to explain everything clearly. Your feedback is greatly appreciated and helps us maintain our commitment to excellent customer service.
Amazing experience my salesman was Joey Naim he was very
Amazing experience my salesman was Joey Naim he was very knowledgeable and had everything ready to go in no time. Best experience I have ever had buying a car. Highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you. It's wonderful to hear that Joey provided you with such knowledgeable and efficient service. Your recommendation means a lot to us.
James W is excellent at Atlantic Honda.
James W is excellent at Atlantic Honda. Buying a new car is one of the most stressful things a person does in life, and James made it as painless as possible. My partner and I bought a new Honda CRV from him. He is honest and has integrity. He was also easily accessible for all the questions I had regarding the purchase, he always answers his phone. Also need to do a shout out for Kim at Nardy Honda, as she helped us decide between Honda and Acura.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the kind words about James W! We're proud of his work ethic and so glad he was able to provide an experience that took the stress out of shopping for a new vehicle. That's what we are here for! We appreciate you and hope to see you again soon, take care!
Said was Courteous and Knowledgeable He was helpful
Said was Courteous and Knowledgeable He was helpful in reaching a deal Staff worked like a team
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you very much! This is one of our highest compliments - we are quite proud of our teamwork here at Atlantic Honda!
It was a pleasant experience.
It was a pleasant experience. Car went in for a recall. David was easy to work with and explained other items the car needed while there.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your visit was pleasant, and that David provided you with helpful information. We strive to ensure all our customers feel informed and at ease, and it’s great to know we achieved that during your visit.
Muy buen servicio y rápido.
Muy buen servicio y rápido. Además siempre atienden a toda pregunta que uno les haga. Muy satisfactorio su instalación
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias por tomarse el tiempo de compartir su experiencia. Nos alegra saber que nuestro servicio rápido y atento cumplió con sus expectativas y estamos encantados de que haya encontrado satisfactoria la instalación. Apreciamos mucho su comentario y esperamos poder seguir sirviéndole en el futuro.
Very helpful and not pushy, allows you to make your own
Very helpful and not pushy, allows you to make your own decision and gives you information about the various cars to help you decide. Everyone is very friendly and helpful. I love my car!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to know that you love your car and that our staff was able to provide the information you needed. Your feedback is greatly appreciated and encourages us to continue providing friendly and helpful service.