Gwinnett Place Ford

Charles in the service department is always helpful and professional. The General Manager does a fantastic job with his employees and upkeep of the facility

Great customer service from Xavier Andrews. He showed a caring attitude when he waited with me until my car was pulled around. The other personnel that serviced me were also friendly. I will definitely come back to this location for car service.

Fantastic service!!!!! Thank you Cedric for helping me to get out in a reasonable amount of time

The dealership was well represented by several of its employees: Chandler (service) and Jimmy (parts). I was kept informed on the status of the parts I ordered and the work on the truckk without having to ask!!

Good customer service. I was unable to pick up my car and Chandler assured me that would not be a problem. He asked that I call when I got home from the hospital. I felt that both Chandler and Charles eased my concerns regarding my car. Thank you for excellent service.

The sales team retailed a customers special order Maverick and is covering it up!!! The XLT HYBRID MAVERICK was delivered on 16 Feb 23. The sales manager contacted me to make an appointment to purchase the truck. 14 minutes later the sales manager texted, "sorry sir, wrong car". Never heard from him again. What happened in the 14 minutes to change from a customer special order to a retail? After calls from Ford customer service. A salesperson admitted that the Maverick was mistakenly sold to someone else. I was told this would be escalated to the GM. So far crickets!

Excellent support and service Every time I take my vehicle in for work. My dealership of choice

I have been dealing with the sales and service department for the past 6 years and of all the car buying experiences I have had this is the best company to deal with by far. I will be a loyal customer for life

I'd love to recognize the spectacular job Mr. Nate Lindsay did. He was extremely knowledgeable, honest and accommodating with regards to the scheduling explanation and execution of the repair & delivery of my F150. Glad to say that based on this experience, I definitely plan to purchase my next F150 from Gwinnett Place Ford and for the interim I will be using your service department going forward.

Cedric Edwards, my Service Advisor, always does an excellent job. I had a coupon which saved me money. Two years ago he put a new battery in my car with a warranty. When my car got there, the battery died. Because of the warranty, the battery was replaced free. This was all under Mr. Cedric's direction.