Reviews
Great service experience
Had a great service experience. The service representative was very friendly and got me out in a small amount of time. Was able to use the WiFi while I waited.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to review our service center, and we look forward to seeing you at your next visit!
Oil change
Every time I go for oil change, something simple, there is always something wrong wen I pick my car . Because I bought my car with this special service I have to bring it here . Unbelievable.
- Customer service —
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Yolanda, thank you for sharing your experience in our service . Please give our service manager, Kam Cheung, a call at 678-957-5064.
Highly satisfactory!
Empathetic sales strategy, coupled with understanding and patience, all with a human touch! I would highly recommend this dealership where honesty and integrity are conspicuous... Thank you to all who made my visit pleasant and happy. With best wishes..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for this thoughtful and kind review. It is important to us to ensure that we are meeting our customer's needs while be fully transparent, and we are glad we had the opportunity to give you such service! Thank you again for choosing Gwinnett Place Honda, and we hope to see you again in the future!
Prompt and Professional
Rick and his colleagues were professional and kept me in the know every step in the process. Once my insurance gave the initial estimate they handled the additional supplemental negotiations directly with my insurance rep... no hassle and the job was completed timely. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking time to review our collision center and thank you for giving us the opportunity to work with you! If there is anything else we can help you with, please let us know!
Great experience
Great service, car finished in quoted time. Staff was very helpful and welcoming. I will most definitely be returning to this location when i comes time to get additional service for my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly Service
Nothing major done this time, just maintenance. The customer service was Friendly and the work was Excellent. No issues. Our service representative is Ronnie Butler.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Marilyn, we're happy to hear you had such a positive experience with our team! Please come see Ronnie again soon!
All services were performed to my satisfaction
Rudy is always does a complete and through Service experience. He explains all phases of the service work that is required. I would recommend Rudy to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing your service visit with Rudy, John, he's truly an asset to our team! Please be sure to schedule with him at your next service visit!
Awesome experience
Michael was super awesome and friendly. I was in and out of the service center within an hour. He was very efficient, and he explained everything in detail.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Angel, thank you for your review! We look forward to seeing you at your next service visit.
Stress free!
Brandon Wood was taking care of my car and he was very helpful and made everything so easy and stress free been that i had my toddler and new born with me. He was updating me on everything that was going on with my car. He definitely went the extra mile to make sure my car was taken care off. The facility was great and very convenient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rosa, we love to hear that Brandon went the extra mile during your service visit with him! Brandon is a team player, and always keeps his customers first. Please let us know if there is anything additional we can assist you with. Take care!
Very faster
The battery replacement service did not take more than 30 minutes having got the appointment the same day. The same day I had a problem with the battery, I managed to change it
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dario, thank you for choosing Gwinnett Place Honda and thank you for your review. If there is anything else we can assist you with, please do not hesitate to reach out.