Reviews
Grate Job Jesoph Yim & Mansoor!
Director Joesph Yim & Mr. Mansoor were extremely helpful in helping me getting a great deal ! I really appreciate both of them for their time and kind help in my purchase and I would come back again, and strongly recommend my family and friends to them! They did excellent job throughout the buying experiences, they gave the best deal in GA. Thanks so much Joseph & Mansoor - great job, best ratings! I am looking forward to future car purchases from you again!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your positive comments about Joseph and Mansoor and thank you for your recommendation! We look forward with working with you again in the future!
Not satisfied
Technician was not very informative about service provided to vehicle or findings. Didn't seem very knowledgeable,Mentioned that I have a problem with my dash cam/panel going blank and I was told that it was reset,wasn't given a reason for problem.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience, Maybelle. We look forward to working with you in the future
professional as always
As always service is professional and courteous. All service folks Ive dealt with over 10 years treat me as a customer and not a number.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Mike, we look forward to servicing you for ten more years!
Impressive
I was very pleased with how things were streamlined (once I knew the procedure) Service rep was extremely nice. I like that I just drive up Like the car wash!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team and hope to see you again soon!
Friendly Staff
The overall service was excellent, staff is very friendly and helpful andJeff Hawes was fantastic. The vehicle came in for a 10k service but was also brought in for recall on fuel pump issue. My feedback would be instead of sending me 4 e-mail reminders (yes I received 4 e-mails reminding me of my appointment). What would be nice is that make the FIRST e-mail so that I can reply and CONFIRM the appointment and then the other 3 e-mails wouldn't clog up my mailbox. Additionally instead of getting so many e-mail reminders, it would have been REALLY NICE to know (in an e-mail maybe) that the service was going to take 3+ hours to complete (due to the recall) since I'm from out of town and had a 5 hour round trip drive, not to mention no place to go for 3+ hours..........
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your recent visit details with us. We appreciate the feedback, and look forward to servicing your vehicle again. Please ask for Jeff at your next visit!
Zack Service Review
The service was excellent. Zack is really professional, helpful and very attentive to the details. He knows his job very well and knows what to do.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Yao, thank you for your kind words and this wonderful review! Please ask for Zach at your next service visit.
See Daniel at Gwinnett Place Honda
Customer Service is everything. The deals in and around Georgia are pretty much the same but what sets Daniel apart is his knowledge and experience. He got us in and out pretty quickly. I've bought many cars in the past and it usually takes all day. It was not the case with Daniel and Gwinnett Place Honda. I'd give more stars if I could. Thank you Daniel.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your great experience with Daniel at our dealership and thank you for your recommendation. We will be sure to pass along your comments to him!
Great service from Rudy Russo at Gwinnett Place Honda!
I've had several services from Gwinnett Place, and service representative Rudy Russo has been awesome to work with. He cares about getting the job done right and I trust his judgement. I tend to drive older Hondas because I buy and keep. Having a service dept at Gwinnett Place that I can trust makes this possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don , we are so happy to read such a great review about Rudy and Gwinnett Place Honda! We are always more than happy to assist you if anything else comes up. Take care!
New Car
I bought a new car and all the staff I worked with from Sales, to Finance, to the Service department who added some features to my car were all incredibly friendly and very knowledgeable about all the products and features Honda has to offer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so pleased you enjoyed your visit to Gwinnett Place Honda! Thank you, and have a fantastic day!
Thank you Gwinnett place
Paul was an excellent salesman, very kind and upfront. He even called to check on us two weeks later to see if everything was good with our new Honda Odyssey. Between him and the finance manager We’ve never had a better a better experience at a dealership. Thank you Paul and Gwinnett place Honda
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Joey, we are very happy Paul provided you with such a positive experience! Please recommend him to all your friends and family!
