Reviews
Great service
Straight forward, honest, prompt and did what they said Great car, great service. No haggling just a great price Great quality car CX5 Great incentives
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new CX-5! Thank you for taking the time to leave us a review, we really appreciate it! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
First New Car Purchase
Greg did an amazing job! He did everything he could for me and made my experience very easy! Happy with my purchase, and will be back!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new vehicle, Jacquelin! As always, if you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to continuing to work with you in the future!
What I do love the most is the service department!
The rep who serves us never spoke to us about the interest rate, always mentioning he was not allowed to discuss it. So, we waited over 40 minutes without knowing he had decided our interest rate. Then, when we went to the financial person she had to redo all paperwork after discussing the deal with her. It was weird and a bit annoying for wasted time. But the dealership vindicated itself at the workshop service, which was excellent.
- Customer service 3.0
- Buying process 2.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Lorena, thank you for taking the time to share your feedback, I will be sure to pass it along to the managers so that we can improve for next time. As always, if you need anything in the meantime, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to working with you again in the future!
Donkeys
The salesman Greg was friendly and professional. Over all had a good experience buying a used car. Would recommend this dealership to anyone who is looking for a new or used car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Mary! I will be sure to pass your praise along to Greg! As always, if you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to continuing to work with you in the future!
Badly in need of a vehicle
I was in need of a vehicle. My sister referred me to M.BM. 12/3/20. She gave a long explanation of how they helped her years ago get into a vehicle. I called and spoke to Greg on the motor mile in Austin. He sent me an email to start the process. The next morning he called me and I went in. When we walked in the building, my sister said "oh s_ _t , I never been in this place before, I think it was another dealership." As we turned around to quickly exit by way of full speed dash, Greg walked out and introduced himself. We stayed and did the application. Greg was down to earth, kind, friendly, thorough, helpful and joked a lot. Whatever conversation we brought up, he could relate. He was/is/and will continue to be an amazing and outgoing people person. If they can help me, they can help anyone. I drove away in my vehicle and I was very pleased.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Congrats on your new vehicle, Jacqueline! I am so glad to hear you had such a great buying experience at our dealership, I will be sure to pass along your praise to Greg! If you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to working with you again in the future!
Terrible service
I am extremely disappointed with the service department. I have bought 5 cars from this particular dealership. Although I have no issue with the sales department and the Mazda cars (high praise for the GM one of the best I met), the service department is one of the worse I have seen. They never hold their end of the bargain, not even for a quote on an oil change. It must be run by unprofessional, incompetent service technicians. I will never take my cars their again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Sam, I am sorry to see you rated your experience at our dealership 1-star. We take customer satisfaction very seriously at Roger Beasley so I'd like to look into what happened here. Unfortunately, with just the name "Sam" left on the review, I am unable to look you up in our system. Would you mind emailing me at socialmedia@rogerbeasley. com with more info?
Mazda6
Melissa is a magician. Really love her attentiveness and straightforward nature. She sold me a Mazda3 six months ago, went in for a circle check a few days ago and was told I could upgrade to a 6. Lovin it!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Congrats on your new Mazda6, Michelle! I will be sure to pass along your praise to Melissa! As always, if you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family and look forward to continuing to work with you in the future!
Great Car Buying Experience!
I purchased my first Mazda yesterday at Roger Beasley South and I'm super pleased with my decision. Eddy was my salesperson and the whole experience was smooth from start to finish!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congrats on your new vehicle! Thank you for taking the time to leave us a review, we really appreciate it! If you ever need anything in the future, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for choosing to make us a part of your family!
Great Service
I am a returning customer to Roger Beasley South. We have bought 4 cars from them due to the product and the service received. Many thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you, Mike, we love hearing that! As always, if you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we appreciate your business and look forward to working with you again in the future!
Mazda CX5 Oil and Filter
I have purchased 6 cars from Roger Beasley Mazda South and there is same rationale. Purchased all cars from Scott Harms-Product Specialist and Service Advisor Matt Czarnocki are sensational that is why I keep coming back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Michael, Wow, we love hearing that! Thank you for being such a long-time customer! I will be sure to pass along your praise to Matt and Scott. As always, if you ever need anything, please do not hesitate to reach out. From all of us at Roger Beasley Mazda, we thank you for your business and look forward to continuing to work with you in the future!