Reviews
Worst dealership in the Atlanta metro, Do not buy a car from them, they will scam you, they denied my warranty after my vehicle broke down, three weeks after purchasing it and less than 900 miles. the car coded cylinder head issue which falls underPowertrain warranty, but they hid from me, made me use my insurance as they claimed it was vandalism, which they created by damaging the hood liner. Give yourself a favor, stay away from them!!!!
Worst dealership in the Atlanta metro, Do not buy a car from them, they will scam you, they denied my warranty after my vehicle broke down, three weeks after purchasing it and less than 900 miles. the car coded cylinder head issue which falls underPowertrain warranty, but they hid from me, made me use my insurance as they claimed it was vandalism, which they created by damaging the hood liner. Give yourself a favor, stay away from them!!!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently went to this dealership to purchase a 2019 Lincoln Navigator. The passenger side rear LCD stopped working. The ride was so-so. My 2013 Navigator rode better. The transmission got stuck in the first gear several times. The sales guy was very aggressive. He insisted that I purchase right away. The sales manager lied to me when I was trying to get a better price. He stated they were only making 65 bucks on the deal. There was no 7-day return period. The salesperson was very nice and professional.
I recently went to this dealership to purchase a 2019 Lincoln Navigator. The passenger side rear LCD stopped working. The ride was so-so. My 2013 Navigator rode better. The transmission got stuck in the first gear several times. The sales guy was very aggressive. He insisted that I purchase right away. The sales manager lied to me when I was trying to get a better price. He stated they were only making 65 bucks on the deal. There was no 7-day return period. The salesperson was very nice and professional.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I contacted them first about a truck and even asked to put a deposit down, which they declined. After scheduling a time for me to see it, they canceled the appointment to prioritize an out-of-state buyer. Don’t make plans with customers if you’re going to switch them to the back of the line.
I contacted them first about a truck and even asked to put a deposit down, which they declined. After scheduling a time for me to see it, they canceled the appointment to prioritize an out-of-state buyer. Don’t make plans with customers if you’re going to switch them to the back of the line.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I contacted them first about a truck and even asked to put a deposit down, which they declined. After scheduling a time for me to see it, they canceled the appointment to prioritize an out-of-state buyer. Don’t make plans with customers if you’re going to switch them to the back of the line.
I contacted them first about a truck and even asked to put a deposit down, which they declined. After scheduling a time for me to see it, they canceled the appointment to prioritize an out-of-state buyer. Don’t make plans with customers if you’re going to switch them to the back of the line.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I had a Great Experience with finding my dream car, it was a very pleasure being able to get it with great accuracy and Mr Owen was so helpful in making sure we had all we were looking for. Thanks You for All your support. Mrs Lowe
I had a Great Experience with finding my dream car, it was a very pleasure being able to get it with great accuracy and Mr Owen was so helpful in making sure we had all we were looking for. Thanks You for All your support. Mrs Lowe
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What a hidden gem this place is! They are attentive and have GREAT vehicles. I had the best experience with them. Really good communication at all times. No haggle and no need to really. The car was fairly priced. If you want a quality, pre owned luxury car, this should be your first and last stop. Thanks for the great car and great experience.
What a hidden gem this place is! They are attentive and have GREAT vehicles. I had the best experience with them. Really good communication at all times. No haggle and no need to really. The car was fairly priced. If you want a quality, pre owned luxury car, this should be your first and last stop. Thanks for the great car and great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
What a PHENOMENAL establishment!! Listen, if you're in the Atlanta area and you're looking for pre-owned luxury, you CANNOT MISS by shopping with Malones Automotive! The entire staff is friendly and courteous and their vehicle selection is top notch! I bought my Mercedes-Benz GLE 350 at Malones and I've been in heaven ever since! Avoid the swindlers and go straight to Malones Automotive. You won't be sorry and I will DEFINITELY be back!!! Thank you!
What a PHENOMENAL establishment!! Listen, if you're in the Atlanta area and you're looking for pre-owned luxury, you CANNOT MISS by shopping with Malones Automotive! The entire staff is friendly and courteous and their vehicle selection is top notch! I bought my Mercedes-Benz GLE 350 at Malones and I've been in heaven ever since! Avoid the swindlers and go straight to Malones Automotive. You won't be sorry and I will DEFINITELY be back!!! Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
All was well, we made contact with are salesman, did a virtual walk around of the vehicle & were ready to purchase the vehicle with our financing already in place. The salesman informed us that since we were out of town buyers we had to finance with them & could not use our pre-approved financing. We have previously purchased vehicles from out of town auto dealers with no problem. In this case they would nice budget, so we have taken our business elsewhere.
All was well, we made contact with are salesman, did a virtual walk around of the vehicle & were ready to purchase the vehicle with our financing already in place. The salesman informed us that since we were out of town buyers we had to finance with them & could not use our pre-approved financing. We have previously purchased vehicles from out of town auto dealers with no problem. In this case they would nice budget, so we have taken our business elsewhere.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I would like to thank Dave for a awesome job with helping me find the perfect suv for me if you need a car or suv I would recommend him for your next vehicle.
I would like to thank Dave for a awesome job with helping me find the perfect suv for me if you need a car or suv I would recommend him for your next vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I live in a mountainous region and do not always have good cell service. I received a call from Melvin Cain at Malones Automotive and was not able to connect the call. I could hear him but he could not hear me. I stayed on the call for 16 seconds trying to get him to hear me and then the call disconnected/dropped. I then received a text from him stating "You could of said you are no longer in the market. I only called because you inquired about the 2018 BMW 230i. Hanging up on people downing(sp) their job is RUDE!!" Calling me rude for an issue with signal and cell service is the pot calling the kettle black for sure. What a short temper. Certainly puts the cuss in cusstomer service...
I live in a mountainous region and do not always have good cell service. I received a call from Melvin Cain at Malones Automotive and was not able to connect the call. I could hear him but he could not hear me. I stayed on the call for 16 seconds trying to get him to hear me and then the call disconnected/dropped. I then received a text from him stating "You could of said you are no longer in the market. I only called because you inquired about the 2018 BMW 230i. Hanging up on people downing(sp) their job is RUDE!!" Calling me rude for an issue with signal and cell service is the pot calling the kettle black for sure. What a short temper. Certainly puts the cuss in cusstomer service...
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase